Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my orders delivered very quickly. Once one of my items (one of many that I ordered) was broken when it was delivered but customer service was very prompt to replace the item. A huge thumbs up to their customer service!! Products on Trouva are also beautifully curated!!”

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Posted 4 years ago

“Great selection of independent stores with amazing interior pieces. The shipping was very speedy and arrived very well packaged.”

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Posted 4 years ago

“Great quality”

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Posted 4 years ago

“Ordered some cups from a shop in Vienna. Arrived a few days later and beautifully wrapped. Execellent service! Jane from Worcester”

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Posted 4 years ago

“Products arrived very well packed and within a reasonable time. Bought as gifts.”

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Posted 4 years ago

“Since coming across this website I’ve bought a number of gorgeous items - they’re gifts, but it will be hard to part with them! Communication and packaging good, arrived quickly. I like the fact I’m supporting independent businesses and I will continue to do so.”

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Posted 4 years ago

“Delighted with the little vases. Bought one for myself and one as a gift. Arrived within a few days and very well packed. Thank you.”

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Posted 4 years ago

“Easy to deal with, not sure of final outcome as the people who were to receive the products will not have received them at xmas?”

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Posted 4 years ago

“Lovely products from independent boutiques.”

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Posted 4 years ago

“Love this site, lovely and unique items. Very quick delivery which I love x”

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Posted 4 years ago

“Hard to review anything when the promised goods have not arrived. Spoke to the boutique concerned and goods not yet despatched two days after you said they would arrive with me. Not reliable.”

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Posted 4 years ago

“Very quick transaction and delivery with regular email contact”

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Posted 4 years ago

“Great product superb service and delivery”

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Posted 4 years ago

“Very efficient, excellent service. and a very competitive price.”

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Posted 4 years ago

“Dissatisfied with my purchase. It was not in a new state. Dented scratched and the bulb ran out within the first hour. I am sure it is an ex demonstration item. I would not order from this sight again.”

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Posted 4 years ago

“easy to find my boutique shop”

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Posted 4 years ago

“Haven’t opened as Xmas present but impressed with how it is wrapped and extremely quick delivery”

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Posted 4 years ago

“I like being able to use smaller local shops and appreciate the way Trouva brings them together. The plant shop I used were very efficient though they sold out of my first choice at the wrong moment!”

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Posted 4 years ago

“So easy to order and updates along the way and delivered ahead of schedule. Super customer service and highly recommend. Lesley”

Trouva 5 star review on 9th December 2020

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Posted 4 years ago

“Excellent service, quick delivery, and great products. Low waste packaging means everything could be recycled or reused. I'll definitely be using Trouva again.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews