Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been waiting over 2 weeks now without receiving the 2 rugs I ordered . Just beginning to get a little anxious about it , unfortunately.”

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Posted 4 years ago

Hi Kerry, hope you're great! Thank you for getting in contact and sorry to hear you've had a bad experience when ordering from Trouva. To help us assist you with the problem, if you haven't already, please can you contact support@trouva.com and we'll be more than happy to help. Thanks in advance. Best wishes.

Posted 3 years ago

“Beautiful items and fantastic service thank you”

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Posted 4 years ago

“Ordered a really unique little gift from Trouva and it came really quickly and perfectly packaged. Five star service. Highly recommended for gorgeous gifts snd five star service.”

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Posted 4 years ago

“Perfect exactly as I pictured it and hoped for. I love this item and highly recommend it”

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Posted 4 years ago

“Excellent prompt service and no hassle returns! Lots of lovely things to buy!!”

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Posted 4 years ago

“Excellent service - quick delivery and great product. Extremely pleased with our purchase.”

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Posted 4 years ago

“Love my new bag!! Promptly delivered in lovely packaging!!”

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Posted 4 years ago

“Every aspect of the transaction was, in a word, superb. Easy to order, easy to track, excellent communications and all with economical international shipping costs from the UK to the US that matched domestic rates.”

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Posted 4 years ago

“Beautiful headband. Really well made. Good packaging. Prompt delivery. Very pleased. Will use again. Thank you”

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Posted 4 years ago

“I found just what I was looking for! Delivery and presentation was exceptional - thank you 😊”

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Posted 4 years ago

“Was looking for a doctor's bag to improve granddaughter's toy medical kit. This was just what I was looking for. Delivery prompt.”

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Posted 4 years ago

“Love my cherub.”

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Posted 4 years ago

“Recently we bought some jute placemats, the ordering was simple and straightforward and their delivery only took two days. Excellent service indeed. We very pleased with the mats and have had them admired several times. The range of items stocked by Trouva is varied and that but different. Thank you”

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Posted 4 years ago

“Excellent thank you”

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Posted 4 years ago

“my bee coloured glasses are fab. I cannot believe I have only found out about this company!”

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Posted 4 years ago

“Fast and efficient service. Lovely item and will be back for sure!”

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Posted 4 years ago

“Easy transaction super fast delivery”

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Posted 4 years ago

“Perfect delivery!”

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Posted 4 years ago

“Excellent quick response to order”

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Posted 4 years ago

“I ordered two roller towels, in black, lovely quality quick delivery”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews