Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, well packaged. Communication good throughout and fantastic vase. Thank you”

Helpful Report

Posted 4 years ago

“I loved that I was able to source a hard to find item from independent shops all over Europe. Packages from The UK Spain and France are all en route and I've received the first two already!”

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Posted 4 years ago

“Easy to order, 10% first order discount, fast delivery option, well packaged! Delighted with my purchase - a Thomas Kent large kitchen clock in beautiful soft dove grey.”

Trouva 5 star review on 16th August 2021

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Posted 4 years ago

“Great black handbag to join the orange one I purchased in Padstow . The removable inner means it can be used in both bags. Good value and eco friendly . UPS , the couriers who delivered the bag are not reliable. Delivery information was changed daily until the bag was delivered . It was a good job no signature was needed .”

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Posted 4 years ago

“Excellent purchase in every way!!”

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Posted 4 years ago

“Pleased with the ease of ordering and the items were perfect for me. Delivery was a little tardy but did eventually arrive.”

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Posted 4 years ago

“Great choice of goodies and fantastic service from individual shops”

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Posted 4 years ago

“I was very pleased with the quality of my purchase. It was dispatched promptly. Unfortunately there was a delay of several days in delivery due to the service of the delivery company.”

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Posted 4 years ago

“A bit slow with info about my item online..however the courier UPS was not up to standard at all..beware”

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Posted 4 years ago

“I’m very pleased with my purchase!”

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Posted 4 years ago

“Great personal service with a handwritten card with my parcel, good communication with delivery and my product was perfect!”

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Posted 4 years ago

“Good communication. Quick and efficient delivery.”

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Posted 4 years ago

“Ordered and received within 5 days. Amazing since they came from another country. Well done”

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Posted 4 years ago

“Prompt service and delivery.”

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Posted 4 years ago

“I’ve never used Trouva for shopping before, but I definitely will again! I couldn’t find a pair of Birkenstock’s I wanted anywhere here in the U.S.. Trouva found them and got them to me within five days! Thank you!”

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Posted 4 years ago

“Quick and efficient service and delivered when promised.”

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Posted 4 years ago

“First time using this website. Highly recommend it. I have been looking for two specific plates from Nkuku For a while as they are sold out everywhere. I found them on this website! I also found a couple of other fantastic artisan companies. Will definitely use again many thanks”

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Posted 4 years ago

“great communication from the team and prompt delivery”

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Posted 4 years ago

“All good thank you”

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Posted 4 years ago

“I purchased a Sneeboer Dutch Trowel which was the cheapest I was able to find using Trouva. Delivery was very prompt and ordering was very easy. I would definitely use this website again. L Fairweather”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews