Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delighted with my purchases through Trouva. Lots of unique gifts, quirky items and fun ideas. I love the concept, too. Thanks!”

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Posted 6 years ago

“Lovely Gifts. Great communication. Very fast delivery. Thank you. We will be back for more!”

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Posted 6 years ago

“Great customer service, fab range of products”

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Posted 6 years ago

“Excellent service, product and communication”

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Posted 6 years ago

“Good quality products”

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Posted 6 years ago

“Excvellent service. Robe arrived quickly. beautiful quality.”

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Posted 6 years ago

“I was very happy with the service. Delivery was as expected and the product was good.”

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Posted 6 years ago

“Very helpful & responsive customer service department. The staff at the boutique where I purchased my item from was lovely to work with and helped me find a way to get a snowglobe (containing liquid) shipped to the US. The item itself exceeds my expectations and is going to make the perfect Christmas gift. I couldn’t find it anywhere else! Will definitely shop with Trouva again.”

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Posted 6 years ago

“Very pleased, great service and quick delivery”

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Posted 6 years ago

“Love that I can always find something different at Trouva and something that I love. The fact that you are supporting small businesses also really appeals to me.”

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Posted 6 years ago

“Super service! Well packaged - fragile purchase arrived in perfect condition!”

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Posted 6 years ago

“So versatile and unusual! A definite go to for ideas and gifts from now on.”

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Posted 6 years ago

“Beautiful products and range of boutiques. Helping to keep independent retailers in business can't be bad thing. Highly recommended.”

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Posted 6 years ago

“What a find! Great service from start to finish and my parcel arrived promptly and well packed! Will definitely use again.”

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Posted 6 years ago

“The service I received was excellent”

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Posted 6 years ago

“Unique product, able to track the order with very visual timeline of the process. Update email when product dispatched. Arrived in good time for Christmas.”

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Posted 6 years ago

“Great service, unique gifts and lovely to know shopping independently and supporting smaller businesses”

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Posted 6 years ago

“Very helpful customer service. The item I ordered was out of stock but Trouva recommended some other options for me from the same boutique and were quick to respond- I’m impressed!”

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Posted 6 years ago

“Brilliant customer service.”

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Posted 6 years ago

“Unfortunately Trouva didn't have thw item in stock that I ordered but refunded the payment immediately and sent a little sweet treat as an apology. Wpuld definitely order again from them.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews