Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love shopping at Trouva, great place to support small independent boutiques and great finds of things you wouldn't get elsewhere. Only thing is, I wish I didn't have to pay postage for each separate boutique I buy from as this can double or triple the total order cost and stops me buying from more than one place at a time on here. Have to make hard choices in the basket after I've found loads of cool stuff but can't afford 4 x postage costs. I understand why it's this way, but it'd be great to find some kind of solution to it.”

Helpful Report

Posted 5 years ago

“Having ruined my well-used cooker-top espresso maker, I wanted a 2-cup stainless model and Trouva was the only place that had one. It arrived the next day, thus meaning I was only deprived of coffee for one day. Great service, what more can you want? (better still, Amazon did not have one in stock :-) )”

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Posted 5 years ago

“Delighted with all aspects of this sale, many thanks”

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Posted 5 years ago

“Very quick and efficient service.”

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Posted 5 years ago

“Product arrived quickly and was exactly as ordered. I would happily use them again”

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Posted 5 years ago

“Great products. Easy shopping. Packages arrived quickly in good form as they were well packed. The products are as represented on the web site.”

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Posted 5 years ago

“Lovely item looks amazing in the garden”

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Posted 5 years ago

“Beautiful earrings, fast delivery. Thank you thank you”

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Posted 5 years ago

“prompt delivery. Perfectly packaged.”

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Posted 5 years ago

“Very pleased with communication and quick delivery of my new lights.”

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Posted 5 years ago

“Super product, great service and prompt delivery.”

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Posted 5 years ago

“Excellent. Last minute panic looking for an immaculate present for designer cousin. Lovely Danish champagne glasses found, ordered, carefully packaged and delivered safely very fast.”

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Posted 5 years ago

“unfortunately product didnt fit but no trouble returning very helpful”

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Posted 5 years ago

“Firstly I'm delighted with the Paul Smith cardigan I bought which looks even better than it did online. I was impressed with the speed of delivery especially as it travelled all the way from the Orkney Islands to Hertfordshire. Also pleased to see it delivered in a very small package as unnecessarily large boxes and layers of wrapping always bother me. My only very small gripe is that I had to check the tracking to find out it had been delivered to the ups drop off as there was no email to confirm this. I'll be very happy to use you again!”

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Posted 5 years ago

“Excellent end to end service. Super fast delivery of a unique item. Very happy”

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Posted 5 years ago

“Excellent service. Speedy delivery. And a beautiful blue parrot”

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Posted 5 years ago

“Really good service - very happy with purchase. Would order again”

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Posted 5 years ago

“Great customer service and quick delivery after order.”

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Posted 5 years ago

“Bringing great clothes from indies together … and great service.”

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Posted 5 years ago

“Good product & service”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews