Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 meidenhair ferns from Botanique and they arrived in a supreme condition. I was really impressed with how large and well-established these plants were as I have been disappointed in the past with other retailers. I will definitely shop again.”

Trouva 5 star review on 24th February 2021

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Posted 5 years ago

“Found what I was looking for, lovely company, great communication well packed just what I wanted”

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Posted 5 years ago

“Item arrived quickly and is exactly as I was expecting. Thank you”

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Posted 5 years ago

“First time I have used company and was impressed with service and the product I ordered was fantastic”

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Posted 5 years ago

“Very pleased with the candles I bought recently. Very efficient - excellent service.”

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Posted 5 years ago

“Great shop”

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Posted 5 years ago

“Delayed delivery and STILL WAITING for my order as delayed further! Very disappointed! Really want to buy from small businesses more but this puts me off as feels very unreliable!”

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Posted 5 years ago

“I have searched for a bag just like this for a long time. It looks good and strong.”

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Posted 5 years ago

“Delighted to find this wonderful supplier. I love my pieces that arrived with such fantastic speed. Great customer service and range of stunning products.”

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Posted 5 years ago

“Excellent service. Kept up to date with process throughout and good value.”

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Posted 5 years ago

“Great product and very quick delivery. Will definitely use Trouva again.”

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Posted 5 years ago

“Not heard of Trouva before but glad I came across them. Trainers were perfect and so was the service!”

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Posted 5 years ago

“I have not ordered through Trouva before and I was a bit wary when I realised I was not ordering direct with a business but the service was great and the communication when an item I ordered was not in stock I was given an alternative choice and kept up to date with how the order was progressing highly recommended trouva”

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Posted 5 years ago

“Excellent service and will recommend to others!”

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Posted 5 years ago

“Bought an item, got excited and sent an email couple of days later telling me its out of stock... what a cheek to send constant enails asking for a review”

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Posted 5 years ago

“Attractive first time order discount, good communication from order to delivery, very swift delivery. Efficient. Thanks”

Trouva 5 star review on 22nd February 2021

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Posted 5 years ago

“Easy to use the website, items arrived quickly. Would use again 😀”

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Posted 5 years ago

“Lovely bunting. Great quality”

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Posted 5 years ago

“Excellent range of interesting gifts and homewares. Ordered a gift and the track and trace element to delivery took the stress out. Will purchase again and have recommended to friends.”

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Posted 5 years ago

“Ordered and quickly delivered. Very well packaged and very happy with the service.”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews