Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,463 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,463 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt response and excellent Communication a pleaser doing business with these guys defiantly shall Recommend”

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Posted 2 years ago

“Loved my tea lights. Very prompt efficient service.”

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Posted 2 years ago

“First time shopping with Trouva, was very impressed, original ordered item out of stock but they quickly sourced a replacement.”

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Posted 2 years ago

“Swift delivery...Great price. Recommend”

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Posted 2 years ago

“Great service. Easy buying and accurate fast delivery. Well done Trouva.”

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Posted 2 years ago

“Great service and quick delivery - thank you”

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Posted 2 years ago

“Lovely unlike item very quick delivery and packaged really well. Many thanks highly recommend”

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Posted 2 years ago

“Thankyou very happy.”

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Posted 2 years ago

“I couldn’t be any happier. Shopping with Trouva allows me to find hidden gems, get my hands on pieces that have sold out elsewhere and above all: I shop small.”

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Posted 2 years ago

“Loved my recent purchase from Trouva of an advent light. Product was exactly as described and perfect for my requirements. Delivery was extremely quick.”

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Posted 2 years ago

“Competitive pricing and great range of goods. Despatch was swift but UPS updates were non existent from them receiving notification of item. After a few days I contacted Trouva enquiring about the transit status who were very prompt to reply and eager to resolve. However, within a couple of hours my goods arrived despite status not changing on UPS tracking page. Trouva & boutiques 👏👏👏, UPS 🤔”

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Posted 2 years ago

“Excellent service. Lovely products.”

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Posted 2 years ago

“Excellent products and AMAZING ship times. I received boutique items from two different retailers from the UK to the US quicker than I receive most domestic orders. Very pleased.”

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Posted 2 years ago

“Such a wonderful company to deal with. Customer service is excellent and the quality of their products is brilliant.”

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Posted 2 years ago

“I was devastated to learn that a major department store was no longer delivering to Northern Ireland but was amazed and delighted to find that a small boutique, via Trouva, would deliver my item. Communication, delivery time and quality of the product was 2nd to none. I am over the moon with my new console table and will endeavour to find, whatever I may need in the future, via Trouva and support small business. Thank you!”

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Posted 2 years ago

“Very efficient company - pleasure to deal with you 👍”

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Posted 2 years ago

“I don't know how I came across this site but so glad I did. I was looking for some individual but personal, meaningful presents and found the most perfect selection possible. Easy to order, pay and delivery was fast and the package so safety packed. Amazing. The only suggestion for improvement is that it would be much more convenient to return to the exact shopping page one was on after putting an item in the basket. Look forward to checking in throughout the year.”

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Posted 2 years ago

“lovely product safely wrapped many thanks”

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Posted 2 years ago

“I received the Iridescent Cocktail Shaker very promptly from the retailer, Victoria & Co. of Twyford, Reading. It was well packed in a strong box and labelled fragile. The shaker is a Christmas present for a family member and I am sure they will be delighted with it. I would certainly purchase from this retailer again.”

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Posted 2 years ago

“Terrific service ! Although they didn’t have what I wanted in stock , which was a shame . I was notified of this within 2 hours . Also the money was back in my account even before the bank transaction had been processed”

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Posted 2 years ago

Trouva is rated 4.6 based on 4,463 reviews