Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buyer & I was extremely happy with prompt & expected delivery times met buy the UPS courier service.. Trouva is a unique different way to buy those special items especially If you're looking for something a bit different. I love a boutique rather than large retail shop.. Unique and stylish modern designs..”

Helpful Report

Posted 4 years ago

“Found exactly what I was looking for - long woollen gloves. Excellent, fast service. Thank you.”

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Posted 4 years ago

“Did two last minute Christmas orders...both excellent.”

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Posted 4 years ago

“Great site, good choice of products, booking was easy and delivery received really quickly, despite it being just a few days before Christmas.”

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Posted 4 years ago

“Excellent service. I ordered a gift for a friend a few days before Christmas and it was delivered in time for Christmas! And it was midst 2020 Pre Christmas postal hysteria!!”

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Posted 4 years ago

“Great product and excellent service..thanks”

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Posted 4 years ago

“This was the only place I was able to find Swedish wet pots. They were easy to purchase and arrived very fast.”

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Posted 4 years ago

“I'm thrilled with my purchase! I bought a stag head hanging and it's beautiful!! The service was exceptional, I received it one day after order....”

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Posted 4 years ago

“Ordered some cushions on the 21st Dec & arrived on the 23rd - fantastic! Would have no hesitation in ordering from Trouva again. Thank you so much.”

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Posted 4 years ago

“V quick efficient delivery”

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Posted 4 years ago

“Beautifully wrapped and speedy delivery.”

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Posted 4 years ago

“The customer service from the lovely team at Trouva is impeccable! Unfortunately I ordered a product quite last minute before Christmas and it was sold out. They emailed me very quickly to refund and also offered a discount code for use on my next order. I found the item with another seller so reordered it but didn’t notice that the had given me a discount code. I contacted them and again they were speedy with their response and kindly applied it to my order. The gift I bought was very sentimental and I am so happy that the lovely Trouva team (Leo specifically) helped me get it in time.”

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Posted 4 years ago

“Arrived in perfect condition and within a couple of days great service”

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Posted 4 years ago

“Super fast delivery. Well packaged. Quality product. Highly recommended. Thank you.”

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Posted 4 years ago

“What a fantastic service, fabulous selection of items, so big choice and great prices. Items arrive on time. Fully recommend this shop”

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Posted 4 years ago

“The item I ordered was sold out but in its place I was sent a multiple of items that in my opinion was far superior to the original order placed. Thank you so much”

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Posted 4 years ago

“Delivered on time and well packaged. The item looks good quality”

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Posted 4 years ago

“Love that Trouva introduces me to so many amazing, independent boutiques! So quick and easy too :)”

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Posted 4 years ago

“Fantastic service - arrived so quickly. Lovely wrapped too. Would highly recommend:)”

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Posted 4 years ago

“I purchase an Italian decanter and Trouva bent over backwards to ensure I was updated regularly regarding its delivery in what was at the time difficult circumstances, brilliant job, brilliant idea, helping small business when I counts the most 5*”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews