Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of products from a great variety of different shops. Especially handy to be able shop from and support independents in the current circumstances.”

Helpful Report

Posted 4 years ago

“Fast, effective and reliable service. I am impressed.”

Helpful Report

Posted 4 years ago

“Ordered a watering can as a Christmas present.It arrived promptly beautifully wrapped.Very pleased.”

Helpful Report

Posted 4 years ago

“First purchase from Trouva - great experience. Found exactly what I needed. Item arrived on time and in perfect condition.”

Helpful Report

Posted 4 years ago

“Great product speedily delivered.”

Helpful Report

Posted 4 years ago

“Easy shopping and fast and safe delivery. I am very happy.”

Helpful Report

Posted 4 years ago

“I look for original items and found plenty on Trouva. I also like to support local businesses. The parcel was shipped quickly and the item is very well made”

Helpful Report

Posted 4 years ago

“I love my product and it arrived quickly & well packaged”

Helpful Report

Posted 4 years ago

“I was able to find a product not stocked elsewhere. Price was fair and reasonable, delivery was very quick. Brilliant service, thank you !”

Helpful Report

Posted 4 years ago

“Great communication and fast delivery. Got a bargain!!! I got a jumper that was originally £90 for £72. Then had the added bonus of an extra 10% off as a first time customer.”

Helpful Report

Posted 4 years ago

“Troubadour found exactly what I was looking for and It was perfectly packed and delivered. I am so pleased to support independent shops at this time.”

Helpful Report

Posted 4 years ago

“Ordered a christmas gift for my daughter. The parcel arrived really quickly and beautifully packed. The glass tumblers looked even nicer than on the website, they are lovely and so unusual. I am sure she will love them.”

Helpful Report

Posted 4 years ago

“Managed to source the Frenchic paint I was after with no bother from Trouva. Quick delivery and my bedside cabinets are now transformed. Great service.”

Helpful Report

Posted 4 years ago

“Item arrived on time and the packaging was lovely , will definitely be shopping here again .”

Helpful Report

Posted 4 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 4 years ago

“So helpful and excellent communication. Although they didn’t have my item in stock they gave me other options and a voucher to spend on an alternative! Amazing service!”

Helpful Report

Posted 4 years ago

“I was very glad to use a site that works with small businesses. It was an easy nice to use and I have had excellent delivery from the separate shops. Each shop included a lovely card thanking for buying from them which is brilliant customer service. I will definitely use Trouva again and again. All these small shops need to be used more during the pandemic.”

Helpful Report

Posted 4 years ago

“Great website showcasing fab products form local independent stores.”

Helpful Report

Posted 4 years ago

“I placed an online order for a Red Berry Faux Eucalyptus Wreath. This item was delivered promptly with good packaging. The wreath was as shown and I was delighted with this item. It is already hanging on my front door.”

Helpful Report

Posted 4 years ago

“Such an efficient no fuss company! Beautiful quality products. Will definitely use again.”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews