Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quick service, clear instructions when I had to return item for exchange for different size. Nice touch with personal note from Boutique.”

Helpful Report

Posted 4 years ago

“Amazing service! After finding out the rucksack I wanted had sold out, Siana sent me alternative colours then when I suggested another that I’d seen and liked she sorted it for me. Very happy and would recommend Trouva to everyone”

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Posted 4 years ago

“Speedy service. Items well packaged. Reasonably priced.”

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Posted 4 years ago

“I purchased 4 stunning martini glasses from Trouva, my very first time ordering from them. They arrived promptly, very carefully wrapped and packaged. They are utterally beautiful crystal glassware exactly as in the photos and fantastic value for money. I would happily buy from you again and advice people to look st their beautiful site. Thankyou very much xx”

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Posted 4 years ago

“Quickly dispatched and well packaged”

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Posted 4 years ago

“Really lovely things, which arrived incredibly quickly!”

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Posted 4 years ago

“Ordered some candles for xmas for my daughter. Really easy website to use and they arrived super quickly and beautifully gift wrapped. Thank you”

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Posted 4 years ago

“Fantastic. Made my purchases without issue and items arrived within few days. They were beautifully packaged and well wrapped. I have no complaints and I would definitely recommend and use again.”

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Posted 4 years ago

“The most beautiful baubles. Thank you, and thank you for packaging them so well. They are gorgeous and, as an aside, we really appreciate you using recycled packing. Very eco friendly. Will definitely recommend.”

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Posted 4 years ago

“I ordered a shirt for my husband for Christmas, arrived within 2 days all wrapped and with a card. Excellent service.”

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Posted 4 years ago

“So pleased to be able to support small businesses through Trouva, the level of customer service was brilliant. Will definitely be using again!”

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Posted 4 years ago

“I bought some heavy looking brass scissors for my son for Christmas. They were beautifully gift wrapped. Will leave another review when he has opened the them. Service and delivery can’t be faulted. Thank you Trouva.”

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Posted 4 years ago

“I have only bought one item as yet but I was impressed with the ease of purchase and the very prompt delivery from the chosen boutique. After this pleasing experience it won’t be my last visit.”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“The experience was very professional. I was able to order the required items without any problem anbd they arrived promptly.”

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Posted 4 years ago

“Trouva have connected me with small independent boutiques in this country and Paris that I would love to have browsed round pre lock down . Now I can do this from the comfort of my own home and still get those unusual and rare finds delivered straight to my door. With the added peace of mind of it being Trouva’s recommendation.”

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Posted 4 years ago

“Excellent service. Speedy delivery. Very competitive pricing. Well done Trouva. Thanks.”

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Posted 4 years ago

“Easy website to navigate with quick delivery”

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Posted 4 years ago

“Fantastic selection. Great service. Excellent care to detail. Extra mile.”

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Posted 4 years ago

“Have found such lovely items on Trouva. When I had an issue with one of my items I found the customer service was really good even during COVID.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews