Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products and excellent customer service. A brilliant way to shop independently in these times. Really happy with all the things I bought,”

Helpful Report

Posted 4 years ago

“Excellent service on 'returns'. I ordered a china tray which arrived damaged. I was contacted by email within hours of putting the issue into their 'returns' on site and within days I received an undamaged replacement. Gives me a lot of faith for ordering again.”

Helpful Report

Posted 4 years ago

“Super speedy ,efficient service.”

Helpful Report

Posted 4 years ago

“Excellent service .. would thoroughly recommend”

Helpful Report

Posted 4 years ago

“Trouva are exciting and different. The customer support service was also excellent. I had ordered and paid for two items. I was then contacted to let me know that one item was no longer available but a refund for that part was processed quickly. Very happy with the item I did get!”

Helpful Report

Posted 4 years ago

“Great service, speedy delivery and just a good feeling to be using smaller independent retailers”

Helpful Report

Posted 4 years ago

“Really great service and received my order very quickly! I would share a photo of the Espresso Saucer set but it’s a present for the Mrs so need to keep it secret! 😉”

Helpful Report

Posted 4 years ago

“Bought Annie Sloan Chalk Paint - Very easy to order and delivery was super quick - Hassel free purchase - Thanks”

Helpful Report

Posted 4 years ago

“lovely item and quick shipping, thank you”

Helpful Report

Posted 4 years ago

“Really easy to use prompt delivery and the pay later is great 😊 all in all very happy”

Helpful Report

Posted 4 years ago

“Hassle free. Swift delivery and neatly packaged with no plastics. Much prefer shopping with independents and trying to keep the high street more vibrant and interesting. So this site facilitated that perfectly”

Helpful Report

Posted 4 years ago

“Really quick delivery- will use again”

Helpful Report

Posted 4 years ago

“Excellent service very quick delivery. Would shop again.”

Helpful Report

Posted 4 years ago

“This year my Christmas gifts are all about lighting and glass objet d’art both of which I have found at Trouva.”

Helpful Report

Posted 4 years ago

“Arrived really quickly to the UK. Really well packaged. Pleased with my order all round!”

Helpful Report

Posted 4 years ago

“The items I bought were beautiful and good quality, love the animal designs they are so quirky. Will definitely be buying more items. The delivery was really quick too.”

Helpful Report

Posted 4 years ago

“Such great quality service and bakeware!”

Helpful Report

Posted 4 years ago

“Very happy with my grandson’s umbrella.Fast delivery.It was sold out everywhere else I tried.Will definitely try here first in future.”

Helpful Report

Posted 4 years ago

“From start to finish. I found this company very easy to deal with. My goods were perfect. I love them and know they will be excitedly received. The service was very quick and items well packed . Even gift wrapped in colourful tissue. Wonderful. Thank you”

Helpful Report

Posted 4 years ago

“The fastest delivery ever and so beautifully gift wrapped, very excited for my daughter to open on Christmas Day! Thank you x”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews