Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found just what I wanted. Fab product and fab service. Will use again. Thanks very much 😊”

Helpful Report

Posted 4 years ago

“Really sweet mug, my niece will love it. It came super quick and well wrapped.”

Helpful Report

Posted 4 years ago

“Easy to use and great customer service”

Helpful Report

Posted 4 years ago

“Excellent delivery, arrived within 2 days! Great selection of unique gifts.”

Helpful Report

Posted 4 years ago

“Delighted! Bought a Multicoloured Felt Bead Garland. (Handmade from Nepal, fairtrade). Creates a positive, happy vibe along the mantelpiece. What's not to love! Thank you Trouva for this product and an excellent service, would highly recommend.”

Helpful Report

Posted 4 years ago

“Delighted with the service from Trouva - ordered one day and arrived the next - can't do better than that and was very much appreciated. Thank you Trouva!”

Helpful Report

Posted 4 years ago

“Fantastic choice, easy browsing and supporting small independent outlets”

Helpful Report

Posted 4 years ago

“Couldn't get an item from one of the big clothing retailers online. Found Trouva .....item as cheaper and in stock ! Really pleased with the customer service I received, especially from Adlin who sorted out finding my parcel when the tracking didn't update on ups website.”

Helpful Report

Posted 4 years ago

“They were quick with the delivery and I have to return the item as it was big and the refund was as quick as the purchase! Well done trouva!!”

Helpful Report

Posted 4 years ago

“I can't believe I have only just found this site! It is amazing with a huge array of differing products. It is like being in the shop itself. Thank you!”

Helpful Report

Posted 4 years ago

“Order was packaged really well and delivered quickly. The courier did deliver the day after they said and took the parcel to a local shop even though we were at home when they said they tried to deliver”

Helpful Report

Posted 4 years ago

“I found Trouva by chance when searching for a special gift for a friend. It is a gem of a website, offering gorgeous products from independent shops around the world. These are the shops we should be supporting, rather than giants such as Amazon. The service and delivery were excellent and prompt. My friend loves her gift (a beautiful and very unusual photo frame).”

Helpful Report

Posted 4 years ago

“Thank you for your attention and details about my order! It was nicely packed and had a personalised handwritten message which made me feel special. Thank you!”

Trouva 5 star review on 25th November 2020

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Beautifully wrapped and arrived quickly Christmas present so can't comment on actual contents yet”

Helpful Report

Posted 4 years ago

“Really lovely pieces on website. Great selection. I made my first 2 purchases and am thrilled with them both. Many thanks”

Helpful Report

Posted 4 years ago

“Product was great quality and arrived in double quick time, excellent service”

Helpful Report

Posted 4 years ago

“Fantastic original gifts at amazing prices , curated in away that makes shopping totally fun”

Helpful Report

Posted 4 years ago

“First time using Trouva. Absolutely fantastic service. Kept informed of delivery and lovely product.”

Helpful Report

Posted 4 years ago

“Very good service !quick and efficient”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews