Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my gorgeous concrete apple and pear - they look so lovely in my new Kitchen! Thank you for the lovely handwritten note that came with my my delivery - lovely little touch! Everything on your website is lovely and I will definitely be ordering again x”

Trouva 5 star review on 22nd November 2020

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Posted 4 years ago

“A lovely satchell arrived very promptly. It is a gift for my daughter. A small error in payment I made was kindly and immediately put right by Trouva. Excellent communication and service. Thank you.”

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Posted 4 years ago

“Thank you for your response to my order, sorry I didn’t see it until now . You have been kind and helpful , I will contact my daughter to see if she would prefer a different slipper colour. Thank you again”

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Posted 4 years ago

“Good prompt service thank you.”

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Posted 4 years ago

“I have not received my goods. Sorry this was a mistake i have my parcel delivered on time”

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Posted 4 years ago

“My steak knives were stunning 😍 and arrived in a beautiful presentation box which I don’t want to throw away , well done guys , I would recommend”

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Posted 4 years ago

“Excellent service and super speedy delivery.”

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Posted 4 years ago

“Excellent service, thank you”

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Posted 4 years ago

“Ordered some slippers, come within a couple of says and were fantastic quality. Really happy and it’s nice to be able to support independent shops in this way, will definitely continue using Trouva”

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Posted 4 years ago

“Very easy to order,kept me updated,prompt delivery,recommend this business...”

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Posted 4 years ago

“Rapide, efficace. Très bon service et le plaisir de d'acheter chez des indépendants. Je conseille vraiment !”

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Posted 4 years ago

“Quick efficient service. Nice personal card from shop thanking me for my purchase. Would use again.”

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Posted 4 years ago

“Thank you! I’m proud to support independent businesses such as yours. The products are beautiful, beautifully packaged and arrived quickly. I’m very happy!”

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Posted 4 years ago

“Delicate items in my order (glasses) arrived in perfect condition. Extremely well packaged. Very pleased with my Trouva experience which was my first. Will order again from you.”

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Posted 4 years ago

“This was my first time ordering with Trouva. Ordered 6 items from different boutiques - all bar one posted on receipt of order and everything arrived well packaged. I was delighted with the quality of the items which was superb. I contacted Trouva informing them of the one boutique who had failed to fulfil order and they responded swiftly and courteously and had the problem sorted within the day. I was very impressed and will most definitely use them again.”

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Posted 4 years ago

“Easy to use web page well presented, I made a great saving and the delivery was quick and painless, well packaged and free delivery. Whats not to be excited about.”

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Posted 4 years ago

“Superb workmanship,easy online availability and swift and accurate delivery”

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Posted 4 years ago

“Quick delivery! I’ve bought the mug as a present so haven’t used it, but looks lovely.”

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Posted 4 years ago

“I love supporting small businesses and Trouva makes it so easy to do so. I’ve discovered so many lovely independent companies through it. I bought some gorgeous candlesticks from Bill & Edna and I couldn’t be more chuffed with them - they’re beautiful and arrived well packaged.”

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Posted 4 years ago

“Great service and delivery will use again”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews