Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,737 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,737 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service 8756-8308-13”

Helpful Report

Posted 4 years ago

“Amazon customer care number 8756830813, online shopping Refund money product damage”

Helpful Report

Posted 4 years ago

“Bernie (Trustpilot) Aug 10, 2020, 3:01 PM GMT+2 Hello, Thanks for your inquiry about the review by Martyn Etheridge. We understand that you reported the review for being about a different business. We’ve now read the review and found nothing to suggest it’s for another business. Therefore, the review has been reinstated online. If you don’t recognize the reviewer, you can reach out to them for more information using our Find Reviewer tool. If you get a response but still don’t recognize the reviewer, or after 3 days without a response, a new reporting option will become available: “Not based on a genuine experience”. Please note that you can only re-report the review for this reason if it was written within the past 12 months, since we don’t expect reviewers to keep documentation of their experience for a longer period of time than that. If you have any questions, try visiting our Support Center or ask us by replying to this email. Kind regards, Bernie Bernie, Are you smoking Crack? We are Quality Car Service you can find us on this google link, https://www.qualitycarservice.co.uk/ Bernie we have no association to the company 'the car connoisseurs', we make no mention of 'the car connoisseurs' on our web site, we do not sell cars, we make no mention of selling cars. Find us on trustpilot here, https://uk.trustpilot.com/review/qualitycarservice.co.uk 'the car connoisseurs' appear on google here https://www.google.com/search?q=the+car+connoisseurs&oq=The+Car+Connoisseurs&aqs=chrome.0.0j46.258j0j7&sourceid=chrome&ie=UTF-8 The google my business section links 'the car connoisseurs' to this web site https://www.tccessex.co.uk/ they sell cars!!! Trustpilot have https://www.tccessex.co.uk/ listed and your reviewer has also left the same review here, https://uk.trustpilot.com/review/www.tccessex.co.uk Bernie put down the crack pipe get a good nights sleep, review this complaint correctly and let me know the outcome.”

Helpful Report

Posted 4 years ago

“very bad site that deletes all negative reviews because they are corrupted. do not trust them”

Helpful Report

Posted 4 years ago

“Super easy to remove reviews and manipulate reviews. Customer use reviews as a blackmail tool. Not trustworthy whatsoever”

Helpful Report

Posted 4 years ago

“They remove genuine factual reviews and they mislead. I had issues with a certain company, I wrote a review about my experience with that company. Suddenly trustpilot emails me saying they had removed my review because it was defamatory. The same company having bad reviews, then gets great 5 star reviews 2 weeks after. By the way, it had many bad reviews that are no longer available or visible to trust pilot. 😂”

Helpful Report

Posted 4 years ago

“What an unprofessional company, I gave a genuine review on their site and they remove it simply because the company doesn’t believe you had a genuine experience. Then when you supply them with the proof they email you saying they will reinstate the review only to say they need documents within 12 months by someone called Keenan whoever that is who works for them. When you send them that they don’t bother replying! I found them to be unprofessional and fake and probably have a hidden agenda. Avoid using trustpilot as there’s better more simple and less stressful review sites to use”

Helpful Report

Posted 4 years ago

“Do not use Trustpilot, they are biased on the business company who have paid subscriptions, as they do not publish their negative reviews. Example, https://uk.trustpilot.com/review/taxicode.comhttps://uk.trustpilot.com/review/taxicode.com”

Helpful Report

Posted 4 years ago

“just had a review removed from view by trustpilot as they could not verify its authenticity.since when did i have to provide proof of purchase details to post reviews.my review was for a shed company who gave me great service during the current climate,seems that they are now judge and jury regarding reviews that can be posted.no problem when i slated a well known holiday company a few years ago.my faith in there service is now gone and will no longer rely on their ratings in future.”

Helpful Report

Posted 4 years ago

“We live in a negative world read lots of negative reviews. Man what benefits some people bragging about a place in a negative review and in real haven't been there .”

Helpful Report

Posted 4 years ago

“Trustpilot can not be trusted! I reviewed an incompetent company which later complained to Trustpilot, and Trustpilot removed my genuine review. North Korean style!”

Helpful Report

Posted 4 years ago

“Fake badness all over the site.”

Helpful Report

Posted 4 years ago

“I got loss 3800 usd in investment of bitcoins in these companies, forex-mining.com, earners-choice.com, btc-max.co and bit-max.co please take necessary action SARMAGADEPALLI”

Helpful Report

Posted 4 years ago

“I transferred money from y union account to ROQQU account and it hasn't reflect since last week Wednesday i am frustrated bcos that's the only money i have.i have called Roqqu no response,i even chatted them up no replies please help the money is 7900. Last week Wednesday 22-07-2020”

Helpful Report

Posted 4 years ago

“The website is impossible to navigate! I never even signed up because the site kept diverting me to an advertisement page for TrustPilot, then another, and another! Tried going to help page, diverted to Business Sign-Up page(which did not work anyway). Just an aggravating experience altogether. I would not recommend it nor use it ever!”

Helpful Report

Posted 4 years ago

“It’s not review. I call it fake review. Trustpilot is a fake review system.”

Helpful Report

Posted 4 years ago

“corrupta as soon as I write the review, honestly no swearing and trying to warn They delete my comments before they almost land does not matter what I write but fake and advertising on scam recovery continues ???? what a sick world it is! to report panty pilot!”

Helpful Report

Posted 4 years ago

“I just want to show my appreciation to Mrs Maria josh for helping me in Getting all my money from these swindlers. Never will I be fooled again, I will gladly recommend her to you she’s honest see her contact on my heading”

Helpful Report

Posted 4 years ago

“Trust Pilot is a scam inuntue itself in so much as it allows companies to "buy" into their premium services and filter out bad reviews for their own gains. Furthermore, and worst of all, they permit the company to simply flag any review they feel is not legit, it is then up to the person writing the review to submit proof that it is legit... The problem with this setup is the company has ZERO reason to flag for review any positive reviews and relies soley on the fact that most won't be bothered to submit proof and the negative reviews simply vanish... Terrifying. Proof? Go look at "Fresh Start Financial" a paid member, page after page of flagged and hidden reviews all are negative except 1 (which I bet was a 5 star review with the review itself negative which the user thought would slip past by being a 5 star review). Looking at the "transparent" stats page just shows the amount of AUTOMATED reviews generated and how many (nearly all) negative reviews are flagged as fake with 85% of the reason code for removal being "reviewer didn't submit proof." it is UNREAL that Trust Pilot requires ZERO pre-review proof to submit the proof, positive or negative, and then all the company has to do is say "that;s not real" to have negative reviews removed. UNREAL. Purely a for-profit review site with ZERO credibility.”

Helpful Report

Posted 4 years ago

“Thank you trustpilot I think we are safe with you in this scam world.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.5 based on 2,737 reviews