Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 2,960 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,960 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 29th December 2025

Darren

Nicole O'Brien

Trustpilot 1 star review on 20th December 2025

Milo Taylor

Trustpilot 1 star review on 14th December 2025

Zechariah Breitenberg

Trustpilot 4 star review on 7th December 2025

Lumin

Trustpilot 2 star review on 5th December 2025

Benson Bally

Trustpilot 1 star review on 4th December 2025

Sandra

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I reviewed an awful home improvement company and they removed my review. They did not believe I had actually had an interaction with the company even though I provided proof of the appointment. It seems they favour positive reviews and are too easily swayed by the companies objections. disgraceful”

Helpful Report

Posted 4 years ago

“Just another fake review site that sold out for cash. Dont trust any of the reviews on this phoney site because they are deleting the negatives of the companies that are bunging them ££££.”

Helpful Report

Posted 4 years ago

“Trustpilot removed my review of a company I had a bad experience with. This was after I had supplied them with evidence of dealings with that company. I have since removed my account and no longer trust the impartiality of this site”

Helpful Report

Posted 4 years ago

“I wrote a review on Trustpilot for a company and they deleted/censored it for no reason! Meanwhile lots of obviously fake favorable reviews for that company are still on! Don't trust Trustpilot!”

Helpful Report

Posted 4 years ago

“Trustpilot is a scam website leaving false malicous reviews and even bad reviews from other companies with a similar name to us . then try to get us to pay them to be removed . They need to be prosecuted , they think hiding in denmark and trying to blackmail people in the UK that they are untouchable , Wrong we are after this scum . Mike Bowen Gas & Elec UK”

Helpful Report

Posted 4 years ago

“I purchased a beautiful leather jacket but felt it was a bit snug Siana contacted me and requested some measurements so they could customise the jacket. Brilliant customer service I strongly recommend Sculpt Leather”

Helpful Report

Posted 4 years ago

“They asked for proof I was a customer Once I provided it they said it wasn't enough Is that because they get paid to remove reviews Yet people think they're trustworthy LOL”

Helpful Report

Posted 4 years ago

“Keep putting up legitimate complaints for a complaint and trust pilot keeps asking for proof. Send them photos of ongoing phone calls from this company and they say not good enough. Do not trust any review you see in this site. They allow the 5 stars with no proof but a company can pay them off to get a 1 star taken off.”

Helpful Report

Posted 4 years ago

“Trustpilog keep removing my negative review of ongo ifs like they are taking my right from they are a corrupt and shameful business.”

Helpful Report

Posted 4 years ago

“Don't place any Trust in Trustpilot. It is a worthless review site, with fake reviews, and they are corrupt.”

Helpful Report

Posted 4 years ago

“You all need to see there being sued for theft and fraud https://annoyed.com/”

Helpful Report

Posted 4 years ago

“trustpilot is being intimidated and bought off by companies public complain about dutch corruprtion?”

Helpful Report

Posted 4 years ago

“UNFORTUNATELY Trustpilot are a FAKE review site. They will only leave positive reviews on their site. Anyone who has had a bad deal from a company or ripped off then no point leaving reviews on Trustpilot as they are paid up to £10,000 by rogue companies to remove the truthful reviews. This in turn makes Trustpilot a fraudulent fake review site. Instead level your reviews on here or on Google reviews. Review sites you can fully trust.”

Helpful Report

Posted 4 years ago

“Scammers they steal your money. And no help from no one.”

Helpful Report

Posted 4 years ago

“This has to be the most untrustworthy review site. Very poor experience. Our competitors have been leaving reviews for us and trustpilot won't remove these unless we become paid clients. That will not be happening”

Helpful Report

Posted 4 years ago

“TRUSTPILOT ARE SCAMMERS. THEY EXTORT MONEY FROM COMPANIES AND ALLOW FAKE REVIEWS FOR THOSE THAT PAY THEM £6000 EACH YEAR TO ALLOW GOOD REVIEWS”

Helpful Report

Posted 4 years ago

“Not to be trusted at all. They allow large corporations to post fake 5* reviews and remove the negative ones. This company needs osing down.”

Helpful Report

Posted 4 years ago

“This site is not to be trusted. My entire user profile was deleted without any explanation whatsoever after I left a genuine negative review. The company was a Danish jewelry brand called Chanti to which my partner and I lost about 100 euros. On the other hand, my five-star reviews were deleted as well for Intimissimi and Naturisimo, two companies I've had wonderful experiences with. If you look up It Intimissimi on Trustpilot, most of their reviews are negative and their Trustpilot score 1.4 stars. This makes me think that some companies pay to get reviews deleted (Chanti) and those you don't pay (Intimissimi, for example), get flooded with negativity. Sounds like a mafia to me.”

Helpful Report

Posted 4 years ago

“Trustpilot is a scam. I heard a lot about this company removing good reviews for non-paying companies. I truthfully review a site and as expected they flagged my review. What a joke!”

Helpful Report

Posted 4 years ago

“Our good reviews had been removed and they said that it's fake so I think their site is fake...”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,960 reviews