Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,736 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,736 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot cannot be trusted. They deleted my bad review all because I ask for my refund back”

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Posted 4 years ago

“Why are you not showing up to date reviews for Alpharooms most of which are negative on other review sites. You seem to be showing this company as being reliable and honest,which is most certainly not a true picture, they are both totally untrustworthy and dishonest, from my own personable experience and, many others. they are both law breakers and totally incompetent.”

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Posted 4 years ago

“Trust pilot not to be trusted. I wrote a review about company scamming as DVLA, to warn other consumers too not to be conned as I did with UK Driving Help. But what did Trustpilot do? Removed my review and protect fraud companies instead. Don't trust positive reviews on Trustpilot they protect businesses instead of consumers. Use other reviews companies instead.”

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Posted 4 years ago

“Not even worth 1 star left a review on a company and the removed it asking for evidence why should I give photos of my personal info to this site unless there going to use your personal details for there own gain”

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Posted 4 years ago

“Don’t believe the good reports on Trust-pilot they hide bad reviews .”

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Posted 4 years ago

“I had a terrible experience with a company and wrote a review. Trustpilot took it down and asked for evidence that I had a shopping experience with them. I sent several documents. After one week, they wrote back saying I had to give further evidence. They allow companies to kiss their behind in order to remove real, genuine reviews by dissatisfied customers. The company is misusing the flagging system and Trustpilot is backing them up.”

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Posted 4 years ago

“Trustpilot is not trustworthy. Bad reviews mostly come from our competitors or customers who have never shopped with us.”

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Posted 4 years ago

“It’s a very strange site and there is no trust about it. You post a bad review and then all of a sudden you are made out to be a liar. It’s not impossible for bad reviews, as people unfortunately can have a bad experience. It’s also strange how when a bad review is posted within hours countless good or excellent reviews are posted. I don’t think this is a true reflection and there is obviously some corrupt behaviour going on and it’s unacceptable to make someone out to be a liar. If a company’s service isn’t good and you want to leave a review you shouldn’t be penalised. The company need to take the points on board and provide better service, simple as that.”

Helpful Report

Posted 4 years ago

“Horrible experience As a businessman, I put my company on this company to gain genuine reviews. I gained 14 genuine reviews and they were all removed, Trustpilot claimed their SMART (apparently) system spotted something wrong. Eventhough the reviews are from genuine customers with genuine profile linked to my company, Similar bad experiences occurred with my friends, I now use google for reviews and its much more peace of mind. Please, business owners, stay away from Trustpilot.”

Helpful Report

Posted 4 years ago

“They allow bogus reviews placed by the companies themselves and don’t care. You can see companies with less than 80 reviews received most in a 7 day timeframe and then you see the bad ones over a period of months after the initial bogus build up. This site cannot be trusted.”

Helpful Report

Posted 4 years ago

“total scam. They collude with product vendors to only show case fake good reviews.”

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Posted 4 years ago

“Tried to give a company a good review and they took down my review as untrustworthy. That’s awful tbh”

Helpful Report

Posted 4 years ago

“this firm is such a fraud. I've been working on asking clients for reviews for years, not because I wanted to use trustpilot, but a client kindly left me a review without prompt 5 years ago. I had one review on trustpilot and I was losing business because one review looked amateur. Trustpilot refused to remove the listing, so I had no choice but to embrace the platform. It takes me ages to get reviews due to the nature of business, and these crooks have deleted over 60 genuine reviews over the past 5 years, why? Because I won't pay to access their services. They act like a mob, trying to soften people up. I've had enough of their tactics, and just refuse to acknowledge them now.”

Helpful Report

Posted 4 years ago

“They fake the data!! Literally had ant bad review I wrote on that site taken down by Trustpilot. Basically call you a liar. I have proved my experiences I review to them many times, but each time they eventually flag it up and tell you "no" I'm quite shocked. I think better fake the reviews to be blunt.”

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Posted 4 years ago

“Terrible service, extremely expensive, stay away. Been with them for two years, now they put up teh price 5 times!!! 500% increase in price for a less service. Stay away.”

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Posted 4 years ago

“Trustpilot are fraudsters. It took 6 weeks for me to get them remove a profane false accusation against one of our directors which content besides being false was nothing to do with out business. Yet, when I try to leave this same review against Trustpilot on their own site, it gets removed within 5 minutes; when you appeal, you are ignored. You really can not trust trustpilot; they are fraudsters. BTW The accusation against our director was that he is a pedophile which, besides being false (the work of a competitor) is ironic in that we understand the CEO or other high ranking director of trustpilot are themselves a convicted pedophile!”

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Posted 4 years ago

“Amit Sharma approached best.norways newdelhi”

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Posted 4 years ago

“I too had a disgusting experience with trustpilot. I wrote a negative review about global work and travel and they told me the review I wrote was fake. They asked me to prove I had the experience, so I did. They refuted my evidence and deleted my review. They are not too be trusted!”

Helpful Report

Posted 4 years ago

“Trust Pilot supports fraud by only allowing cash for comment favourable reviews regarding the IVY TRUSTS trading platform. Any attempt to provide honest unfavourable reviews regarding the scam that IVY TRUSTS promotes is blocked from their review platform. There is considerable doubt regarding the independence of Trust Pilot when an attempt is made to report fraudulent behaviour. Do not believe favourable comment that is made in Trust Pilot regarding IVY TRUSTS.”

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Posted 4 years ago

“customer service 8756-8308-13”

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Posted 4 years ago

Trustpilot is rated 1.5 based on 2,736 reviews