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Trustpilot Reviews

1.5 Rating 2,747 Reviews
10 %
of reviewers recommend Trustpilot
1.5
Based on 2,747 reviews
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Trustpilot 1 star review on 4th August 2025
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
Trustpilot 1 star review on 28th July 2025
Olivia Julius
Trustpilot 2 star review on 27th July 2025
Carson Briggs
Trustpilot 1 star review on 26th July 2025
Nadeem
Trustpilot 1 star review on 25th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Trustpilot 1 star review on 24th July 2025
Deborah
Trustpilot 1 star review on 30th June 2025
Purity
158
Anonymous
Anonymous  // 01/01/2019
It's fake. I got an email that my review was REMOVED because the person I was reviewing said "they didn't think I was a real customer". That is a joke, misleading FAKE DONT TRUST
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Posted 8 years ago
Do not trust them. Once you leave a neg review, a few good ones will be added automatically. They should be investigated by authorities for misleading us with fake reviews. Maybe one day.
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Posted 8 years ago
Exactly what everyone else says! CANNOT TRUST TRUSTPILOT - how ridiculous! They take down negative comments because the company pay them to do so! what has the world come to?
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Posted 8 years ago
Trustpilot allows dishonest companies to pay offshore internet companies (mostly based in India) to post dishonest positive reviews about them. This really is the opposite of what they advertise to do!
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Posted 8 years ago
Just one more reviews company that wants money from you. There is only a little issue with it. They want A LOT OF MONEY. The pricing of truspilot is simply VERY VERY HIGH. Absolutely not logical pricing. You don't want to pay? No problem! You can open a free account. But be ready they will delete reviews from your customers :)))) You will get 5-6 reviews and than every new review will me marked and deleted. They delete even a VERIFIED reviews!! When you would ask why the hell they removed VERIFIED reviews, they will try to sign you for paid service. Very simple. Don't waste your time with trustpilot.
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Posted 8 years ago
Using Trustpilot enabled me to get a full refund on a purchase that never arrived from a scrupulous online business with an appalling rating on their website, however my review was initially removed because I had used the word "fraud" in my review, but after complaining to Trustpilot, the review was reinstated after I had amended my review. For this reason, I must give Trustpilot some credit, however they are clearly on the side of the businesses being reviewed and for that reason I do not fully trust their website.
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Posted 8 years ago
The most annoying sign up process that doesn't work... hopeless... stay clear
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Posted 8 years ago
I have had a very bad experience with Trustpilot. Every time that I post a negative review it is taken down by their compliance team at the request of the company being reviewed. It seems to be impossible to get the review back on the website again, despite the fact that it is a genuine review of an actual purchasing experience. I now understand what is going on and will no longer take any notice of this website as it is run purely for the benefit of the companies and not their customers. I had always wondered why the reviews on Trustpilot seemed to be so positive compared with other review sites, but now I can see why. As usual it all comes down to money!
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Posted 8 years ago
I thought Trust Pilot were a review company, only to realise that they are a business promotion & marketing company to promote the brand of paying companies. For example, take ebay who favour the buyer on their website and sellers are at a disadvantage. If a buyer posts a negative feedback on ebay it up to the seller to prove it wrong. Trust Pilot are the opposite, they favour the companies. So if you post negative feedback about a company then it is the reviewer that has to prove that the negative review is correct. Looking at other reviews online proving the negative feedback right is a very difficult task. Trustpilot's business model is completely in the favour of the companies being reviewed on the site. This is the reason that many companies that have a poor rating on other review sites have a good rating on Trustpilot. All a company has to do on Trustpilot to get good reviews is to be actively flagging negative reviews as dishonest and Trustpilot will instantly remove the negative reviews. Reviewers then have a chance to prove the negative review is correct, but searching online and getting feedback from other users, this seems to be a difficult task. For a company to get a good rating, all the company has to do is either post fake positive reviews or get customers who are happy to post their reviews. This method will easily get a bad company worth 1 star have a rating between 8 - 10 stars.
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Posted 8 years ago
Still at their usual game of allowing dishonest companies to take down your review for totally spurious reasons, then refusing to accept evidence and totally failing to respond to communications. They are merely shielding the companies who pay £800 a year or so to have edited and therefore artificially positive reviews posted. Appalling company.
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Posted 8 years ago
I'm so grateful for trust pilot ...I had a problem with ticket bis recently and without trustpilot I wouldn't have been able to contact them ..believe me ticket bis are a night mare there is no contact nbr what's so ever but by going on trust pilot I was able to contact them and be answered straight away ..I'm so grateful
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Posted 8 years ago
TRUSTPILOT ARE ANYTHING BUT TRUST WORTHY! I WROTE A NEGATIVE REVIEW FOR A COSMETIC PROCEDURE I HAD WITH MYBREAST.ORG. SOON AFTER I RECEIVED QN EMAIL FROM TRUST PILOT STATING THAT THE MANAGING DIRECTOR ADRIAN BAXTER HAS DEMANDED THAT MY REVIEW BE REMOVED IMMEDIATELY! WELL I COULDN'T QUITE BELIEVE SO I RE POSTED MY REVIEW AND ADDED THAT MR BAXTER HAD FORCEFULLY REMOVED MY PREVIOUS REVIEW AND SINCE THEN MY ACCOUNT HAS BEEN CLOSED AND TRUSTPILOT ARE NOT ALLOWING ME TO RE POST MY PERSONAL HONEST VIEW AFTER BEEN BOTCHED SO TERRIBLY BY MR PAUL TULLEY FROM MYBREAST.ORG AND I WANT EVERY OTHER WOMAN OUT THERE TO KNOW OF MY SHOCKING MISTREATMENT FROM THIS COMPANY AND TRUSTPILOT, WHO ARE CLEARLY IN CAHOOTS WITH EACH OTHER! THE MANAGING DIRECTOR OF MYBREAST SUBSEQUENTLY EMAILED ME STATING THAT HE NEVER REPORTED MY REVIEW AND THAT TRUSTPILOT MADE A MISTAKE IN STAING THAT HE DID REPORT IT. NEXT THING I KNOW TRUSTPILOT EMAILED ME BACK STATING THEY HAD MADE A MISTAKE BY EMAILING ME TO SAY THE MANAGING DIRECTOR HAD REPORTED MY REVIEW!!???? THESE PEOPLE ARE NOT TO BE TRUSTED!!! I USED TO BELIEVE IN TRUSTPILOT AND WOULD RELY ON THEM TO CHOOSE WHERE TO SPEND MY MONEY BUT NOW I KNOW MOST REVIEWS ON THERE WEBSITE ARE FAKE COOKED UP LIES & ANY REAL ONES ARE REMOVED AT THE REQUEST OF COMPANY MANAGERS!!! DO NOT TRUST TRUSTPILOT!!!
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Posted 8 years ago
can't trust this company anymore. Overrun with fake reviews, especially for bigger companies who will stop at nothing to keep bad reviews off the site.
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Posted 8 years ago
Exactly as described. Very happy.
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Posted 8 years ago
no need to explain, anyone with half a brain can see that it should be called scampilot
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Posted 8 years ago
They provide a review service on suppliers, however, if someone does a bad review, - based upon their experience, Trustpilot take it off the web, that way only nice things get said about their client base. That practice by Trustpilot defeats the very reason why anyone might go to Trustpilot to review a supplier. Basically, Trustpilot are frauds.
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Posted 8 years ago
Removed my one star review
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Posted 8 years ago
They do nothing whatsoever when an obviously false positive review is reported to them. "what we can not do is challenge the authenticity of a review based solely on its content". I mean, they blind themselves to a pattern of blatantly false reviews by staff of a company that is not delivering. So I have no idea why they have a 'report' button. Their reviews are therefore not trustworthy and their compliance superficial and easily circumvented. Just LOOK at the House Simple reviews - its SO clearly written by that company's staff...even a 6 yr old would spot it!!! Devalues everything the do and so will never reference them again.
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Posted 8 years ago
They do nothing whatsoever when an obviously false positive review is reported to them. I trust Amazon and Ebay reviews much more.
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Posted 8 years ago
My negative review of a business was removed! What's the point in a review site when all the poor ones get deleted? Surely this is FRAUD as you are leading customers to believe the business is good! Don't trust Trustpilot. This post will probably self destruct in a few hours!
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Posted 8 years ago
Trustpilot is rated 1.5 based on 2,747 reviews