Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,747 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,747 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trust pilot is horrible. I'm trying to get money. First trust pilot are you I'm using this website and I don't really like it and they emailed me oh I heard you guys got a payout for Matt by yet the midline of the company I'm using. And right now I'm asleep you can try to read this I'm using voice typing because I honestly do not even want to waste my time of my data type of theirs so if you have trouble reading it or something it's because I'm voice typing. There might be a little or a lot where in the states and I'm reading it over I'm just explaining trust pilot is dumb they're trying to make me come not come not come but a bright reviews for these companies that I use and they're not giving me one cent I know that there are other apps in there that you can actually write an honest review and get some coins(money)”

Helpful Report

Posted 8 years ago

“Everything went wrong, TrustPilot is a fake review company, see others experiences: https://www.facebook.com/profile.php?id=1758963447727985&ref=br_rs”

Helpful Report

Posted 8 years ago

“I would rate zero if possible. The site I used to book a hotel I booked thru frontdesk/choicehotels was given 5 stars from Trustpilot. The hotel charge to frontdesk (or hotelsclick or hotelbooking) was $111.40. The charge to me was $169.48. An overcharge of $58.08, more than 50%, is NOT trustworthy.”

Helpful Report

Posted 8 years ago

“I agree with the comments below they just do what big company says. Good example see the google reviews vs trust pilot reviews. it is impossible to have so many stars from trust pilot and very poor results from Google to travel trolley. In fact my review on Travel trolley completely removed by trust pilot. I would say do-not-trust-pilot?”

Helpful Report

Posted 8 years ago

“TRUSTPILOT WILL JUST DO WHAT THEY ARE TOLD BY BIG COMPANIES, NOT TO BE TRUSTED. THEY WILL WITHDRAW GENUINE REVIEWS ABOUT BED COMPANIES JUST TO MAKE A FEW POUNDS. SHAME ON YOU TRUSTPILOT”

Helpful Report

Posted 8 years ago

“Trustpilot is all about money. Companies pay Trustpilot to have their services reviewed. These companies also have the ability to misuse the review system to maintain their high star rating. Any complaints to Trustpilot are replied to with a generic reply from their compliance dept. I would say to any potential shoppers, do not trust Trustpilot reviews. I complained about a certain company and the so called investigation is still ongoing a month later. Trustpilot is a multi million pound business. Before you buy anything have a read of all the review sites you can find. Also read the Guardian newspaper expose on fake reviews. An interesting read.”

Helpful Report

Posted 8 years ago

“I was happy with trustpoilet until I had a review that I made to shearings coaches removed and taken off I don't know why it wasn't a bad review nor did I put up a fake review all I did was to write a genuine honest review”

Helpful Report

Posted 8 years ago

“just as i thought this this sh-t site withdraws reviews from genuine people who just what to inform others of sh-t companies like MR AUTO and others. SHAME ON YOU TRUSTPILOT or UNTRUSTPILOT it should be. will unsubscribe from this lot of crooks right now”

Helpful Report

Posted 8 years ago

“I signed up to Trustpilot while trialling a few review services. I eventually opted to choose 'Reviews.io' instead on pricing reasons. So I asked Trustpilot to remove my business account. They won't! They will keep my profile public FOREVER with the two reviews I solicited during a trial. This gives me a low trust score and is also vulnerable to competitor trolling. The fact I have no control over my company data is worrying. Had I known this I would never have signed up to them in the first place.”

Helpful Report

Posted 8 years ago

“Fake reviews very common i think-”

Helpful Report

Posted 8 years ago

“this company is fraud, they collecting inaccurate reviews from people make purchase from a company, then they start to spam both the people who wrote the review, as well as spamming the company the person purchase from. They are just another scam company on the internet...sad”

Helpful Report

Posted 8 years ago

“Fake, should've read the reviews Sprinkz”

Helpful Report

Posted 8 years ago

“Trustpilot is manipulated by companies that pay to be a part of their program. Companies can pay into what they want to do- companies can flag your negative review for anything they want. Those same companies are permitted to supply positive reviews. If a company itself tells Trustpilot that their reviews are from 'verified buyers', Trustpilot believes them. The reviews I see from a company I am having severe problems with are 98% fake, I've tracked them on dozens of websites and they are family, friends, clients who were provided money to supply a review. Trustpilot does not care. That being said, if you fight hard enough to prove that you are a real, true, upset consumer, and jump through all their hoops, they'll leave the review up.”

Helpful Report

Posted 8 years ago

“Trust pilot removed my negative review I left for mybuilder.com. Mybuilder and any paying client can stay squeaky clean..Corrupt company!”

Helpful Report

Posted 8 years ago

“Do not trust them. I not trust them. CANNOT TRUST TRUSTPILOT !!!”

Helpful Report

Posted 8 years ago

“Fake reviews not removed Dishonest companies can manipulate reviews”

Helpful Report

Posted 8 years ago

“We are a business in healthcare industry. Our patients wrote reviews after all the treatment processes completed in the Clinic. Trustpilot removed all of them because of their policy. I respect. Now we started to invite patients by e-mail when they go back to their country. I read negative reviews about Trustpilot in this website. I'm surprised. Because we have absolutely different experience. They are very keen to check if the review is genuine. They do not remove negative reviews even though we told TrustPilot there is an unfair evaluation from the patient side. They advised us to write our own arguments.”

Helpful Report

Posted 8 years ago

“I wrote a review for my husband upon his request, provided proof of purchase, and they took down my review because it wasn't him specifically. He doesn't have time for this kind of crap, I do. Clearly though, any company can say any bad review was "fake" ask for proof and most people will just say forget it. So in short, the ratings are far from accurate.”

Helpful Report

Posted 8 years ago

“TrustPilot thinks they own the web and can do as they see fit with reviews. The verification process has more holes in it the Swiss cheese.”

Helpful Report

Posted 8 years ago

“If I see a review on trust pilot that has a five star review from first time reviewers I walk away, it's a fix.”

Helpful Report

Posted 8 years ago

Trustpilot is rated 1.5 based on 2,747 reviews