TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 979 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loving TurboTenant for my Rentals! I finally ditched my not-so-great property managers and started handling my rentals myself. Honestly, I was a bit worried at first, but TurboTenant has made everything a breeze. This platform is super easy to use—I got the hang of it in no time. Listings? Simple. Tenant screening? A piece of cake. Rent collection? Totally hassle-free. And when tenants report issues, keeping track is straightforward, which means faster fixes. If you're stepping into managing your own properties, I highly recommend TurboTenant. It’s been a total lifesaver for me! A Relieved DIY Landlord”

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Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that TurboTenant has made your transition to self-managing your rentals smooth and hassle-free. Your journey from relying on property managers to handling everything yourself is truly inspiring. We designed TurboTenant to simplify every aspect of property management, from listing properties and screening tenants to collecting rent and managing maintenance requests. It’s fantastic to hear that you’ve found each feature easy to use and effective. Your recommendation means a lot to us, and we’re here to support you every step of the way. If you ever have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success as a DIY landlord!

Posted 11 months ago

“Love the service and how the app is very easy to setup and use.”

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Posted 1 year ago

“Inflexible interface with very narrow perimeters. User profiles and property descriptions are channeled into ill fitting descriptions. Information is restructured/changed with no option to correct that information. Owner/manager information improperly posted/exposed online. Endless, constant hard sell to use their pay-for products. Their "free" listing service is not worth the cost. Next time I will just stick with craigslist.”

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Posted 1 year ago

Thank you for your feedback. We apologize for the issues you encountered with our interface and services. We have passed your concerns along to our development and customer service teams to address these issues. We hope you might consider giving TurboTenant another try in the future as we work on these improvements. Your experience matters to us, and we are dedicated to providing better service.

Posted 1 year ago

“So far so good. I wish the desktop and mobile had same functionality”

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Posted 1 year ago

Thank you for your feedback. We appreciate hearing that your experience has been positive so far. We recognize the importance of having consistent functionality across both desktop and mobile platforms and hope to improve it in the future to ensure a seamless and cohesive experience for all our users.

Posted 1 year ago

“Great job! Reminders of lease expiring helps a lot!”

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Posted 1 year ago

Thank you so much for taking the time to rate TurboTenant with 5 stars! We sincerely appreciate your positive feedback and your support. We're thrilled to hear that our lease expiration reminders have been beneficial to you. Our goal is to assist landlords like you in managing your properties efficiently, and it's fantastic to know that our efforts are making a positive impact on your leasing process. If you ever have any questions, feedback, or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.

Posted 1 year ago

“Great site love it”

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Posted 1 year ago

Hi Bryan. Thank you so much for your fantastic 5-star rating of TurboTenant! We truly appreciate your feedback and are thrilled to hear that you are loving our site. Your support means the world to us!

Posted 1 year ago

“Great and easy to use platform.”

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Posted 1 year ago

“Very easy to use. I like being able to quickly create a one time charge for my tenants. Also easy to track expenses and upload receipts.”

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Posted 1 year ago

Hi there. Thank you so much for your amazing 5-star rating of TurboTenant! We're thrilled to hear that TurboTenant has been very easy for you to use. We understand the importance of efficiency in managing your rental properties, and we're glad that our platform has helped you in quickly creating one-time charges for your tenants.

Posted 1 year ago

“great platform to track leads and communicate”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of TurboTenant! We appreciate your feedback and are thrilled to hear that you find our platform to be a great tool for tracking leads and communication. We truly value your loyalty as a customer and look forward to continuing to provide you with exceptional service. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Posted 1 year ago

“Turbo Tenant has made finding tenants & keeping track of payments, repairs, late fees, etc. so much easier. Highly Recommend!”

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Posted 1 year ago

Hi Justin. Thank you so much for your 5-star rating of TurboTenant! We sincerely appreciate your feedback and are thrilled to hear that you find our platform helpful in finding tenants and managing various aspects of your rental property. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We are here to support you every step of the way!

Posted 1 year ago

“Overall, turbotenant is great. Marketing is effective, tenent screening, lease signing are good. It is valuable to first time landlord.”

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Posted 1 year ago

Thank you for taking the time to rate TurboTenant with four stars. We appreciate your feedback and are glad to hear that you find our services valuable, especially for first-time landlords.

Posted 1 year ago

“How to get back to where I was. The layout looks all the same. Color index tabs Made it throw, loved ,I can do it myself New tenant New lease Signed Paid Next”

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Posted 1 year ago

Thank you so much for giving TurboTenant a 4-star rating! We truly appreciate your feedback. If you ever need any assistance or have any questions on how to get back to where you were or explore more advanced features, please don't hesitate to reach out to our support team. We're here to help you every step of the way!

Posted 1 year ago

“Good software. Some glitches here and there.”

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Posted 1 year ago

Thank you for taking the time to rate TurboTenant. We appreciate your feedback and are delighted to hear that you find our software to be good. We apologize for any inconveniences caused by the glitches you have encountered. Our team is constantly working on improving our platform to provide you with the best experience possible. If you have any specific glitches or issues you'd like to bring to our attention, please feel free to reach out to us at any time. We are dedicated to resolving such matters promptly to ensure a seamless user experience.

Posted 1 year ago

“I'm very happy with the results that I've been having with turbo tenant it's been great no problems a great great sight to be on”

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Posted 1 year ago

Thank you so much, Stephane, for your wonderful 5-star rating and review of TurboTenant! We are thrilled to hear that you are very happy with the results you have been experiencing on our platform. It's fantastic to know that you have had a great experience with no problems. We appreciate your kind words!

Posted 1 year ago

“Love turbo tenant. Everything is in one place, easy to use and great way to bill & communicate with tenants.”

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Posted 1 year ago

Thank you so much for your 5 star rating of TurboTenant! We truly appreciate your support and are thrilled to hear that you love our platform. It's great to know that everything is in one place for you, making it easy to use and providing a seamless way to bill and communicate with your tenants. We're grateful to have you as a loyal customer, and we're committed to continuously improving our services to meet your needs. Should you have any questions or require assistance, please don't hesitate to reach out to us.

Posted 1 year ago

“Excellent program, very responsive”

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Posted 1 year ago

Thank you so much for taking the time to leave a review. We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our program.Your vote of confidence encourages us to continually improve our services and deliver an even better experience for you and our valued users. If you have any further suggestions or comments, please don't hesitate to reach out to us!

Posted 1 year ago

“Easy. Organized. Dependable software.”

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Posted 1 year ago

Thank you so much for taking the time to rate TurboTenant with 5 stars! Your feedback means a lot to us. We're thrilled to hear that you find TurboTenant to be easy, organized, and dependable software. Our team is constantly working hard to provide a seamless and efficient experience for landlords like you. If you have any suggestions or additional feedback, please feel free to reach out to us. We're here to assist you in any way we can.

Posted 1 year ago

“Good communication”

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Posted 1 year ago

Thank you so much for taking the time to give TurboTenant a 5-star rating! We are thrilled to hear that you had a positive experience using our platform. We truly appreciate your feedback and are delighted to have met your expectations. If you have any further suggestions or questions, please don't hesitate to reach out to us at any time.

Posted 1 year ago

“Some Renters are still mistaken room rental for apartment rental.”

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Posted 1 year ago

Thank you for your feedback. It's important to clearly specify whether your listing is for a room rental or an apartment rental to avoid any misunderstandings. If you need any assistance or have further suggestions, please reach out to us directly. We're here to help and ensure you have the best experience possible!

Posted 1 year ago

“TurboTenant is an excellent tool for staying organized!”

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Posted 1 year ago

Hi Denise. Thank you so much for your outstanding 5-star rating of TurboTenant! We greatly appreciate your kind words and are thrilled to hear that TurboTenant has been an excellent tool for staying organized. If you have any questions or need further assistance, please do not hesitate to reach out. We are here to help!

Posted 1 year ago

TurboTenant is rated 4.6 based on 979 reviews