TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.55

4.6 Rating 765 Reviews

89 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 765 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“Doing Good but still could not find a Tenant.”

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Posted 1 year ago

Thank you so much, Muhammad, for your 4-star rating of TurboTenant! We appreciate your feedback and we understand that it can be difficult to find tenants in this market - we are here to help, so please don't hesitate to reach out if we can assist!

Posted 1 year ago

“I love the service.”

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Posted 1 year ago

Thanks, Emmanuel! It's great to hear you had such a positive experience with using TurboTenant to manage your rentals!

Posted 1 year ago

“This is Alexander, I am very happy with a turbo tenant service they are providing. Thank you.”

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Posted 1 year ago

Thank you so much, Alexander! Your five-star rating means a lot to us and we really appreciate your positive feedback about TurboTenant's service. We're so glad that you are satisfied with the experience!

Posted 1 year ago

“I have three rental units, and TurboTenant had been a major time saver. I loved the lease agreement provision, it makes sure I stay within the California State laws that apply to landlords and rentals. The rent payment option is great as well. I would pay twice what you charge I like it so much! Thank you!”

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Posted 1 year ago

Thank you for your kind words, Efren! I'm glad you've been able to use TurboTenant to create lease agreements, collect rent payments, and manage your rentals! It's always great to hear from satisfied customers. Thanks again for your review!

Posted 1 year ago

“Comprehensive investment property management software tool. We were able to have our applicants screened (credit report, criminal history and eviction history), draw up a lease agreement and manage payment directly through their portal. We only have one property now, but this suite has the capability to manage multiple investment properties. It's an incredible deal and well worth the premium membership for the all-inclusive functionality it offers.”

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Posted 1 year ago

Thank you Gino for your 5-star rating of TurboTenant and your ongoing support of our all-in-one landlord software. It's great to know you're taking full advantage of our Premium Plan and see the value in the $99 annual cost, regardless of your portfolio size! Thank you again for your stellar review!

Posted 1 year ago

“No access to someone that can assist immediately and my issue has yet to be resolved”

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Posted 1 year ago

We appreciate you taking the time to leave us a review and understand that you did not have access to someone that could help you immediately. Can you please send an email to Support@TurboTenant.com with more details about your experience? Thank you and we look forward to assisting.

Posted 1 year ago

“I can’t find what my 90.00 dollars I paid to turbo tenant cover because I can’t get any help for a move out check list”

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Posted 1 year ago

“TurboTenant's screening process is invaluable. I've always been taught that finding the right tenants is one of the biggest success factors for landlords. Not only does TurboTenant have integrated applications that keeps sensitive info secure, they also have thorough screening reports that include income insights (so helpful when validating information on the application), credit scores, plus criminal and eviction history.”

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Posted 1 year ago

Thank you Teresa for the 5-star rating of TurboTenant! We really appreciate it :) We are so glad that you see the value of our integrated applications and thorough screening process. We understand the importance of finding reliable tenants, and our screening process is one of the best ways to ensure that landlords make an educated decision on who they rent to. Thanks again for the review!

Posted 1 year ago

“Turbo Tenant is a scam. The Apartment we tried to rent was a scam. After we paid Turbo Tenant and we were approved for the apartment, they tried to get us to sign a lease agreeing that if they sold the property we would move out of a one year lease in only thirty days. Turbo Tenant 100% sided with the landlord and refused a refund. I was able, through my credit card company to get a 100% refund. Now we are trying to get them to refund my girlfriends $55.00. Evidently I was not the only one scammed by these fraudsters. If you call them out they will claim you have violated their terms of service and block you. How is that for customer service? You were warned!”

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Posted 1 year ago

Thank you for your review, Michael. As we mentioned in response to your last public review a couple of months ago- TurboTenanat is the third-party software that a landlord can utilize to market and manage their rental properties. We do not own or manage any of the properties listed on our site. It is not unlikely for a landlord to include provisions as to the potential of a home sale, and in the future I recommend you discuss the lease terms with the landlord before applying. We wish you the best in your home search.

Posted 1 year ago

“I enjoy the screening reports and learning about the additional benefits.”

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Posted 1 year ago

Thank you, Stephen, for your 5-star rating of TurboTenant! It's great to hear that you're finding the screening reports and additonal benefits helpful.

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Thank you so much, Jeff, for your superb 5-star rating of TurboTenant! We are thrilled that you have found our service to be very helpful!

Posted 1 year ago

“You are a great resource for first-time landlords.”

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Posted 1 year ago

Thank you so much Suzie for your 5-star rating of TurboTenant. It means a lot to us. We love that you are finding TurboTenant to be a great resource for first-time landlords. We really appreciate your support!

Posted 1 year ago

“My last four renters all came through Turbo Tenant. The prescreening in invaluable.”

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Posted 1 year ago

“I could remember a time when I used my tuition fee to invest in a crypto platform , thinking that I was going to make enormous profits out of it because and it looked very promising , I then invested a total of $16500 and was expecting $37000 in total return within 7 days after trading is completed , as I was told from the initial start before I even invested …. It got to the tenth day and I tried withdrawing my profit and noticed that I had been blocked from the website and couldn’t reach them in anyway , I was helpless and confused at that point but luckily enough I was able to work with a recovery hacking specialist that was able to trace back my money with the transaction hash and their wallet address , he got back my total profit which I’m grateful to him and same goes with my friend who introduced me to him , he has been working with him for over 3 years on varieties of other jobs .. less I forget .. here is his direct email contact : Elitespytech @ gmail . com and Telegram as well @ ELITESPYTECH WhatsApp|Text: +1 (440) 375 ‑ 1384 instagram: Elitetechspy”

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Posted 1 year ago

“amazing service, it makes easier to reach prequalified tenants”

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Posted 1 year ago

“Your guys are very great.”

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Posted 1 year ago

“THOUGHT WOULD GET MORE LEADS”

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Posted 1 year ago

“When it works, it's great. But, when there are problems to be fixed, it is not good.”

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Posted 1 year ago

“Thanks for helping us reach our goals of fully rented and helping with our cashflow!”

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Posted 1 year ago

“I'm still new to using the system that's why I gave you 4 stars. I had some issues at the beginning, but I was able to manage a solution.”

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Posted 1 year ago

Thanks for the review, Cesar! We hope we'll earn that 5th star from you as you get more comfortable with using TurboTenant! You might want to check out our onboarding webinar for insight on using the landlord portal (register or watch here: https://www.turbotenant.com/webinars/turbotenant-onboarding-webinar/). And, you can always touch base with our Colorado-based Customer Support team via email at Support@TurboTenant.com for additional assistance! Thanks again for the review!

Posted 1 year ago

TurboTenant is rated 4.6 based on 765 reviews