TurboTenant Reviews

4.5 Rating 758 Reviews
89 %
of reviewers recommend TurboTenant
4.5
Based on 758 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very good platform for tenants thus far.
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Posted 1 year ago
Thank you Harold for the 5-star rating! We're so glad to hear you've had a great experience using TurboTenant for managing your rental!
Posted 1 year ago
The topics are always useful.
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Posted 1 year ago
Thank you so much for the 5-star rating, Laura! We love to hear you like our carefully curated landlord and tenant topics!
Posted 1 year ago
Too soon to tell
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Posted 1 year ago
Thank you so much, Kelly, for taking the time to review TurboTenant! We appreciate you giving us a try, and if you have any questions on how to navigate the all-in-one landlord software please feel free to reach out to our Colorado-based Support Team via email at Support@TurboTenant.com. The TurboTeam can even send you helpful resources on things like Evictions, Emotional Support Animals, Section 8, and other rental topics. Let us know how we can help, and we'll work towards earning your 5-star review!
Posted 1 year ago
Bait and switch pricing; raised prices 70% in 1 year. I signed up because it was reasonably priced at $59/year in 2022. I moved all of my tenants to their payment system (not a small task) across 7 properties and this year, without them notifying me, they raised prices 70% to $99/year, all while adding ZERO functionality since I joined. This company is unethical and I'm moving my business to Stessa, who offers 4.81% APY bank accounts, a nearly identical rent collection system, and handles all of my expense tracking for $190/year. Avoid these guys. They are just another VC backed bait and switch product with zero ethics. They will lock you in at low, unsustainable prices and then, once you are in their ecosystem, they will raise their prices the minute they get pressure from their VC to start making money.
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Posted 1 year ago
Thank you for your review, Carson. It's true, we did recently change the price of our Premium Plan subscription to $99/year. We've also bulked up the Perks of Premium to accompany this change. In the last year, we've added boost marketing, unlimited bank accounts, faster deposit payouts, live chat & phone support. You'll receive an email about your subscription renewal 30 days before your current subscription ends in June. We would love to hear more about your experience with TurboTenant, and your thoughts on the Premium Plan. You can send an email anytime to Support@TurboTenant.com.
Posted 1 year ago
I’ve been very happy with the ease of documents available, resources available, education available through Turbotenant. Becoming a landlord went from overwhelming to easy.
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Posted 1 year ago
Thank you so much for your wonderful 5-star rating of TurboTenant! We are thrilled to hear that you've had a great experience with us and are taking full advantage of all we have to offer! We appreciate you and are so glad you're enjoying TurboTenant!
Posted 1 year ago
I love the 1 stop shop with Turtotenant. I refer it to Property owners and Managers that I come in contact with.
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Posted 1 year ago
Thanks so much, Eddie for the 5-star rating! We really appreciate your kind words. It's wonderful to hear that TurboTenant has become your one-stop shop and that you have been sharing it with other Property Owners and Managers. Thanks again!
Posted 1 year ago
GOOD WEBSITE
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Posted 1 year ago
Thank you very much, John, for your glowing 5-star review of TurboTenant! We are glad to hear that it's a GOOD WEBSITE for you.
Posted 1 year ago
Great prospects for landlords on Turbo tenant.
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Posted 1 year ago
Thank you for the 5-star rating, Mary! We're so happy you found qualified renters with your TurboTenant listing!
Posted 1 year ago
Turbo Tenant has been a good source for those who are seeking a place to stay.
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Posted 1 year ago
Thank you so much for giving TurboTenant 5 stars, Charles!
Posted 1 year ago
Great service! Better than Zillow. And it’s free!
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Posted 1 year ago
Thank you so much, Ryan, for your 5-star rating of TurboTenant! We're delighted to hear that you've had a great experience, and your feedback is very much appreciated. And yes, TurboTenant is better than Zillow for landlords 🚀
Posted 1 year ago
Excellent; however, what do I have to do to expose ad to Zillow?
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Posted 1 year ago
Thank you for the 5-star rating, Ray! We have partnerships with nearly 100 rental listing sites, but since Zillow still requires landlords to pay for their listings they aren't integrated with TurboTenant. We'd love to hear your feedback on the rest of TurboTenant- you can send an email anytime to Support@TurboTenant.com to let our Colorado-based team know how we're doing!
Posted 1 year ago
You folks are helpful crowds and thank you for providing your service. If there was number we could call to get advice on your site and rental market that would be great
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Posted 1 year ago
Thank you so much for your fantastic 5-star rating, Alex! Our Colorado-based Customer Support Team is available via phone to our Premium Plan subscribers if any questions come up about using TurboTenant to manage rentals. As it relates to landlording advice and topics we have a whole bundle of educational resources and tools for landlords. Check out our blog & monthly educational webinars, and if you have any topics you think would be helpful feel free to email us at Support@TurboTenant.com. Thanks again for the great review and for the feedback!
Posted 1 year ago
I have not received one inquiry to rent my coach home
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Posted 1 year ago
Thank you so much for writing in, Thomas, and for sharing your experience with TurboTenant. We really appreciate your feedback. For assistance with your rental listing and online marketing, you can reach out to our Colorado-based Customer Support team via email at Support@TurboTenant.com.
Posted 1 year ago
Doing Good but still could not find a Tenant.
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Posted 1 year ago
Thank you so much, Muhammad, for your 4-star rating of TurboTenant! We appreciate your feedback and we understand that it can be difficult to find tenants in this market - we are here to help, so please don't hesitate to reach out if we can assist!
Posted 1 year ago
I love the service.
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Posted 1 year ago
Thanks, Emmanuel! It's great to hear you had such a positive experience with using TurboTenant to manage your rentals!
Posted 1 year ago
This is Alexander, I am very happy with a turbo tenant service they are providing. Thank you.
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Posted 1 year ago
Thank you so much, Alexander! Your five-star rating means a lot to us and we really appreciate your positive feedback about TurboTenant's service. We're so glad that you are satisfied with the experience!
Posted 1 year ago
I have three rental units, and TurboTenant had been a major time saver. I loved the lease agreement provision, it makes sure I stay within the California State laws that apply to landlords and rentals. The rent payment option is great as well. I would pay twice what you charge I like it so much! Thank you!
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Posted 1 year ago
Thank you for your kind words, Efren! I'm glad you've been able to use TurboTenant to create lease agreements, collect rent payments, and manage your rentals! It's always great to hear from satisfied customers. Thanks again for your review!
Posted 1 year ago
Comprehensive investment property management software tool. We were able to have our applicants screened (credit report, criminal history and eviction history), draw up a lease agreement and manage payment directly through their portal. We only have one property now, but this suite has the capability to manage multiple investment properties. It's an incredible deal and well worth the premium membership for the all-inclusive functionality it offers.
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Posted 1 year ago
Thank you Gino for your 5-star rating of TurboTenant and your ongoing support of our all-in-one landlord software. It's great to know you're taking full advantage of our Premium Plan and see the value in the $99 annual cost, regardless of your portfolio size! Thank you again for your stellar review!
Posted 1 year ago
No access to someone that can assist immediately and my issue has yet to be resolved
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Posted 1 year ago
We appreciate you taking the time to leave us a review and understand that you did not have access to someone that could help you immediately. Can you please send an email to Support@TurboTenant.com with more details about your experience? Thank you and we look forward to assisting.
Posted 1 year ago
I can’t find what my 90.00 dollars I paid to turbo tenant cover because I can’t get any help for a move out check list
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Posted 1 year ago
TurboTenant is rated 4.5 based on 758 reviews