Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Questions

Metrics

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alicia responded and resolved my concerns promptly. Thank you very much.”

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Posted 6 years ago

Hello and thank you for your 5-star rating! We really appreciate your compliment for Alicia. She's a star in our books too! :)

Posted 6 years ago

“Alicia J is the best! Thanks for all the help Alicia and to Ultius.”

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Posted 6 years ago

Hello and thank you so much for your 5-star rating! We really appreciate your business and your compliment for Alicia. She works really hard, so it's awesome to hear that you agree! Thanks again. :)

Posted 6 years ago

“Awesome company!”

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Posted 6 years ago

Hello and thank you so much for the 5-star rating! We look forward to working with you in the near future. :)

Posted 6 years ago

“I had Delia help me with a cancellation and she was utterly amazing. Believe me, she answered questions that I didn't even get the opportunity to ask. She's very articulate and values the customers as individuals as well as the client. Please try Ultius....You won't be disappointed!!!!!!”

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Posted 6 years ago

Hello and thank you for your 5-star rating! We think Delia is a star too! We can always count on her to go above and beyond for all our clients. Thanks so much for letting us know!

Posted 6 years ago

“Ultius has been very nice in helping me. Sara and a host of others has been there for me from day 1 and I will highly recommend family and friends because I trust that you will take care of them like you have me. Customer Service gets an A.”

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Posted 6 years ago

Hello and thank you so much for the wonderful feedback! We are honored to have earned your trust. We really appreciate your compliment regarding Sara and the rest of the client success team. They are always devoted to our clients, so thank you very much for your recognition!

Posted 6 years ago

“Amazing Service!”

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Posted 6 years ago

Hi VK! Thank you so much for your 5-star rating! We look forward to working with you again in the near future. :)

Posted 6 years ago

“Ultius is a professional company with exceptional customer service and by far exceed the needs of the customer. The writers have a tremendous work ethic and pay attention to detail with your order. They always meet the deadline for the assignment ahead of schedule. Never a disappointment with this company.”

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Posted 6 years ago

Hello and thank you for your feedback! We really appreciate your compliments. It's our mission to always deliver by our clients' deadlines. We're so glad we've met your expectations!

Posted 6 years ago

“Brittany and Sara in customer service were extremely helpful, courteous and respectful. Both are a great asset to the company.”

Helpful Report

Posted 6 years ago

Hello and thank you for your feedback! We agree that Brittany and Sara are valuable members of our client success team. They tend to go above and beyond when assisting their clients. Thanks so much for giving them a shout out! :)

Posted 6 years ago

“Sara was excellent in helping me resolve my issue. I am a regular user and will continue to use your services because of her.”

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Posted 6 years ago

Hi Alan! Thank you so much for your 5-star feedback. Sara is a valued member of our client success team because of her dedication to our clients. We're so glad to hear she was able to give you a positive Ultius experience!

Posted 6 years ago

“Sara R was very helpful with my credit and refund request. She assisted me with requesting the refund and provided me thorough information as to what happens next. It helped me be relieved to know that my request is being properly handled.”

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Posted 6 years ago

Hello and thank you for your 5-star feedback! We're so glad Sara was able to set your mind at ease. Thanks for letting us know! :)

Posted 6 years ago

“This site has helped me tremendously. During the passing of my love one. I was unable to get my paper written in time for class. I reached out to them and it was done. The cost was not too bad considering it was a last minute decision on my part. I would highly recommend them. Thank you”

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Posted 6 years ago

“Great. The staff here are patient and hard working. Especially Lizzy. She is so nice and helps me a lot.”

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Posted 6 years ago

Hello and thank you for your 5-star rating! We really appreciate your compliment. Also, thanks so much for giving Lizzy a shout out. She really is super nice! Thanks again. :)

Posted 6 years ago

“The customer support is incredible. Working with Brittany was awesome. This is definitely a professional organization and I would highly recommend. - J”

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Posted 6 years ago

Hi there! We wanted to thank you for your 5-star rating and your compliment for Brittany. She is a star! Thanks again. :)

Posted 6 years ago

“Excellent writer. Amazing response time!”

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Posted 6 years ago

Hello and thank you for your 5-star rating. We're so glad to hear you connected with a writer who met all of your expectations!

Posted 6 years ago

“Amazing company and helpful.”

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Posted 6 years ago

Thank you so much for your 5-star rating!

Posted 6 years ago

“perfect and i love it. i do appreciate the efforts of the team. thank you Lizzy”

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Posted 6 years ago

Hello and thank you for your 5-star rating! We are so glad to hear that you love our platform and appreciate Lizzy's customer service! Thanks again. :)

Posted 6 years ago

“Thank you team Ultius, I do appreciate the help and everything you guys do. Thank you once again awesome team. thank you Lizzy for helping through my chart. I do appreciate you”

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Posted 6 years ago

Hi Brown! Thank you so much for taking the time to leave your feedback. Lizzy is a gem and we really appreciate you giving her a shout-out!

Posted 6 years ago

“Wonderful experience!! Received my completed essay back even sooner than I requested! Received a 97% on it - well worth the money! To my writer - thank you so much!!!”

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Posted 6 years ago

Wow! Thank you for your 5-star rating! Did you know you can request that writer for future orders? Please visit our knowledge base at https://my.ultius.com/support. We look forward to working with you in the near future! :)

Posted 6 years ago

“They do great work and give even better customer service and experience. A+”

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Posted 6 years ago

Thank you so much for taking the time to leave your feedback. We really appreciate your 5-star rating regarding our platform and our support team, and we're looking forward to working with you again in the near future!

Posted 6 years ago

“very pleased...courteous... efficient... solid”

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Posted 6 years ago

Thank you very much for your 5-star rating! We really appreciate your compliments and look forward to working with you again in the future!

Posted 6 years ago

Ultius is rated 4.9 based on 1,338 reviews