Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Questions

Metrics

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delia is a wonderful employee. Great company, You people are always striving to do an excellent job and that’s the magic formula. It’s not rocket science. I strongly suggest you keep doing what your doing and you will continue to grow your revenue. It works perfect for someone like myself because I’m so busy. I am very picky though and require high quality work product and so far it’s been great , minor revisions from time to time. Thanks and keep up the good work.”

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Posted 6 years ago

Thank you for taking the time to deliver such positive feedback on your experience with Delia! She's a valuable asset to our company. We believe our platform should keep it simple and always be on our clients' side. Thanks so much for your recognition!

Posted 6 years ago

“i was concerned a little , but then i started talking to delia and I told her about an issue that im having and i had no doubt she will do her job perfectly. it took her few hours to locate the problem and that is more than reasonable because my problem was due to transaction mistake. thanks to everyone at this website but especially delia as she was very helpful.”

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Posted 6 years ago

Hi Salah! Thank you for taking the time to deliver such positive feedback on your experience with Delia! She is always willing to go above and beyond. Thanks for recognizing that! :)

Posted 6 years ago

“Good writing service in general, however, some writers need to be walked throughout every step, instruction, and detail, otherwise, they will do low quality work.”

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Posted 6 years ago

Thank you very much for your feedback! Have you created a list of your favorite writers yet? We found clients enjoy working with the same writer time and time again because it offers peace of mind. Please consider adding this feature when placing a future order. If you do, let our support team know how it went! Thanks again. :)

Posted 6 years ago

“My experience with ultius has been as much negative as positive, there are good writers as well horrible writers, it all depends on who is picking up the order.”

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Posted 6 years ago

Thank you very much for your feedback. We understand clients may find they only want to work with certain writers. That is why we have exclusive features designed to help clients create a favorites list, block unwanted writers, and request them with ease. We call this feature bundle requested writer and it's a favorite among our customers. If you haven't already, give it a try! :)

Posted 6 years ago

“Moast reliable writing service out there”

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Posted 6 years ago

Hi Jonatha! Thank you so much for your 5-star rating and your recommendation. We look forward to working with you again in the near future!

Posted 6 years ago

“Great customer service, does everything to make it right”

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Posted 6 years ago

Hi Jiff. Thank you very much for providing your positive feedback regarding our support team! All of our client success specialists are completely dedicated to resolving any issues clients may have. Thanks again!

Posted 6 years ago

“My experience with Ultius has been really good. They are fast professional and very helpful when you have questions. I would recommend others use this service.”

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Posted 6 years ago

Thank you for your 5-star rating and recommendation! We look forward to assisting you in the near future.

Posted 6 years ago

“Generally a good experience. However, I was recently left in a lurch when an order was not fulfilled by the deadline.”

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Posted 6 years ago

Thank you very much for your honest feedback. We are sincerely sorry to hear that one of your orders was not fulfilled. Just so you know, we are actively recruiting new freelance writers so all orders are claimed and delivered. We apologize for any inconvenience.

Posted 6 years ago

“The best site ever! never had an issue and very reliable. The writers are also very nice and understanding if you want to change things or edit something that was written. Amazing fast service!”

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Posted 6 years ago

Thank you very much for your feedback! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

Posted 6 years ago

“This service has been a tremendous help to me. The customer support is excellent. They are 5 star rating”

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Posted 6 years ago

Thank you very much for your 5-star rating! We are very proud of our 24/7 support team, so it's awesome to hear such positive feedback. Thank you again!

Posted 6 years ago

“I selected the wrong due date and decided to contact the live chat for help. Sara R. made the process very easy and stress free to fix the mistake. Nothing but great experiences from this site.”

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Posted 6 years ago

Hi Christine. Thank you for your glowing assessment of Sara! Sara is a valuable member of our support team because of her willingness to go above and beyond for our clients. We hope to work with you again in the near future!

Posted 6 years ago

“Great job, on time no issues. Would use again”

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Posted 6 years ago

Thank you very much for your positive feedback! We appreciate your business and look forward to working with you again. :)

Posted 6 years ago

“Lizzy was very helpful and very responsive to my questions.”

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Posted 6 years ago

Hi Lewis. Thank you for taking the time to deliver such wonderful feedback regarding your experience with Lizzy! Lizzy has been a part of Ultius for quite some time and she consistently delivers outstanding customer support. We're very happy to hear of your positive experience!

Posted 6 years ago

“Great writing service!”

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Posted 6 years ago

Thank you for your 5-star rating! We really appreciate your feedback and your recommendation. :)

Posted 6 years ago

“I had a great experience with the writers at Ultius! The papers were great and they stayed in contact with me. This is the only place I will use from now on!”

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Posted 6 years ago

Thank you very much for taking the time to leave your feedback. We're so glad to hear that your writers were responsive and met your expectations! Thanks so much for choosing Ultius! We look forward to assisting you in the near future.

Posted 6 years ago

“We had a rocky start, but you guys are my go to now for assignments.”

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Posted 6 years ago

Thank you very much for your valuable feedback. We're so glad you gave us another opportunity to gain your business. :)

Posted 6 years ago

“very very good”

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Posted 6 years ago

Hi Mia! Thank you so much for your five-star rating! We really appreciate it. :)

Posted 6 years ago

“I love Ultius!! I can trust them to deliver excellent service; both from the writers and customer support!! The writers follow my instructions with minimal contact. Superb service!”

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Posted 6 years ago

Hi Mariela! Thank you so much for the kind words and your recommendation. We owe all of our success to our clients! We wouldn't be anything without your support. :)

Posted 6 years ago

“Wonderful service!!!! This is the hope for my college!”

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Posted 6 years ago

Hi Lexi! Thank you very much for your five-star rating and recommendation. We really appreciate the time you took in offering your feedback. We can't wait to work with you again in the near future!

Posted 6 years ago

“Nice atitude”

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Posted 6 years ago

Thank you for taking the time to leave your feedback! We promise we will keep a positive attitude. :)

Posted 6 years ago

Ultius is rated 4.9 based on 1,338 reviews