“First time buying from Unique Magazines. Amazing, friendly and very helpful customer service, which I truly appreciated. The only problem was the thin paper bag it was shipped in to my country. Our postal service has no regard for packages and my coloring book was forced into our postbox and was bent really badly.”
Hello, thank you for your feedback. I have now linked up your subscriptions for you and I have extended it by one issue. This means you still have four issues to come on your new subscription and this one will expire with issue 05. Kind Regards, Sarah Operations Manager
Hello, thank you for your feedback. I am pleased to let you know the first issue from your subscription was posted on 9th Jan. It usually takes between 5 -7 working days to arrive in the USA. Please get in touch if it has still not arrived. Kind Regards, Sarah Operations Manager
“Didn’t alert me to the fact that they had no stock of the product I ordered. I then asked about the whereabouts of my order a week later and they told me it was out of stock and had never been dispatched.
Was given an email to get a refund but the email address is not a valid email address. I would like a refund please.”
Hello, thank you for your feedback. I have checked your order and your magazine was posted first class on 6th Jan. It should have arrived the next day. Unfortunately, we do not have any further stock to be able to resend this for you. I will get this order refunded today for you. I am sorry the magazine didn't arrive to you. You should have received an email letting you know it had been posted on the 6th Jan. A member of our customer service team will be in touch. Kind Regards
Hello, thank you for your feedback. It usually only takes 5-7 working days for orders to arrive to the US. Your order was posted on 2nd Jan so should arrive soon. Please can you let us know if it hasn't arrived by 28th Jan. (This is when we assume it has been lost in the post). Kind Regards
“I received my first copy of Loving Brocante much faster than I thought I would. Christmas is my favorite holiday so I very much enjoyed no 4. magazine.
Looking forward to the inspiring copy!”