Hi, Hope you are ok and I am so sorry to hear this. This was sent on the 16th of December via international airmail. For deliveries to Israel please allow a maximum of 60 days for delivery and especially over Christmas, considering that the post over December can be slightly busier. The magazine will likely arrive sooner than this maximum time scale but we appreciate you waiting this estimated time. Thanks so much and let me know if you need anything else. Kind Regards, Ellie😊
Hi, This first double issue was sent on 22.12.2021 and I am so sorry it did not arrive with you. I have extended the sub by one issue to compensate and emailed you to check through the address details, to get to the bottom of the non-delivery, Hope this is ok and apologies for any inconvenience caused. Thanks, Ellie😀
Hi, thank you for your review and rating. We are glad that you are enjoying the magazine and the service! Please let me know what we could do for a 5 star review - jessica.austin@uniquemagazines.co.uk - Jessica
“I can’t really comment on the magazine as it is a gift for my son but I know he enjoys it very much. I have been renewing subscription for him for a few years now. The renewal system is very good and the call centre staff are very helpful.”
“I ordered a magazine all the way from the United States and was expecting it to take awhile since it was coming from the U.K. But wow it came so fast and I was so happy. An amazing purchase I’m happy I made.”
Hi, thank you for your review and rating! We are glad to hear you are enjoying the magazine. Unfortunately, there is a current national delay due to the COVID pandemic, there are a lot of staff shortages due to staff being off work. I apologise the mags are not arriving to you on time. - Jessica
Hi Birgit, thank you for your 4-star review. We apologise that you found the cost of this title too expensive. We have to take into account the cost of the mag, the postage and packaging. I hope this helps! - Jessica