“I requested to be informed when the magazine would be available again. In the e-mails everyone was super helpful and even after ordering something wrong the first time the replies were extremely nice.”
Hi, thank you for your review. I can confirm that when the order was set up, there was a single issue placed for issue 50. Then the subscription was also set up, to begin with, issue 50. This is why you received a duplicate.
On our website, you can change which issue you would like the subscription to begin with. I hope this helps, Kind regards - Jessica.
“I am a subscriber to Wood magazine that does not facilitate subscription outside the US and Canada, Unique allowed it easily and with a great service in this way I can regularly have my magazine, thanks Unique”
“Unique magazines are great, the problem is that being in Mexico I only received half of them, it would be nice to work with a reliable delivery company,”
Hi Francisco, thank you for your review and rating. I am sorry to hear about your delivery problems! I can see that your subscription lapsed in July 2021 - therefore, we, unfortunately, cannot compensate for any missing editions due to our claims policy. We request customers to allow 30 working days to contact us regarding missing or late deliveries. - Kind regards, Jessica :)
“Having subscribed to magazines last year I did not receive a single issue. I’ve sent multiple emails with no reply and then I received an automated email
Asking if I wanted to renew my subscription!!! No customer service - well in fact no service at all!!!”
Hi Marie, I can confirm that we spoke in March 2021. We compensated for the missing editions but had no further contact from you since then. I will send a separate email regarding this and hopefully, we can come to a resolution. Kind regards, Jessica.
“It was very easy to deal with Unique Magazines. They had an issue of a magazine that was very hard to find. Shipping to the states was not that expensive and even came quicker than I expected. The magazine was packaged well, and it was in perfect shape.”
“We live in the states and receive two of your magazines each month, which we eagerly anticipate. They arrive timely and in good condition. Love the variety of articles and depth of research presented.”
