“Very happy with your service
Magazine arrives always on time every week. This is very convenient for me because I'm a senior citizen, disabled,and unable to get out. Thank you very much.”
Hi Eliza, I'm super sorry to hear that this was not received. We will refund you for this. You can expect this in your account within 3-5 working days. Kind regards, Jessica
“You are still providing an excellent service in spite of the foibles of the totally unpredictable Royal Mail who are slowly but inevitably destroying the postal service. If you keep doing this best you can you will always have me as a customer.”
“Good books, but they've changed their formats on some pages meaning the drawings have very dark edges leaving nothing to the imagination for those that like to so their own thing.”
“Wasn’t happy that two editions were received two days running. I would have thought someone had the common sense not to send out an old issue when the new one was clearly due.
Not clear on form where it states which issue you want to start from.
Disappointed as the order was for an elderly lady who would have looked forward to the issues arriving but not 2 at once.”
Hello, thank you for your review. I am sorry to hear your disappointment about receiving two issues close together. The order was set to begin with the current edition which was in stock. The new edition then arrived after this and was sent as part of the subscription. I have applied an extension to your order which means there are still 6 issues still to come in the subscription. I hope this helps turns your experience around. Kind Regards Sarah
