“When it works it's good. The challenge I find is not being able to get what you want. Of recent orders, and due to ill health, I had to stop supply of three magazines that I had on order. When I got back home, with extra things to do, I had to reduce my order to two magazines. Wonderful, I thought. First delivery was okay but then, for some unknown reason, it reduced to one magazine only. I should have had two magazines.
It makes me wonder if I should continue with your company and what sort of comments I would use on Trust Pilot, Google etc. A call from you would assist, I think. 07748 052 202
Thank you.”
Hi Malcolm! I am so glad I got to chat to you on the phone today and get this all sorted. You now have your subs set up on auto renewal so that you won't miss an issue or payment! If you ever need anything else in future please do let me know and I would be happy to help! Enjoy your magazines Malcom and have a nice week. Thanks, Ellie😊
Thank you so much for your kind words Stephen, we take pride our customer service. I will make sure to pass your message onto our whole team.
Many thanks, Megan
“They come regularly on time.Only comment is that there is no information on recycling the plastic seal! At home or with recycling unit at larger stores ?”
Thank you for your feedback Jacqueline.
Our delivery bags can be recycled with soft plastics at supermarkets and other larger recycling units.
I will look into making this information more easily accessible on our website.
Hope this helps, Megan.
“Although I don't personally see the magazines, as I buy them for my 96 year old Aunt, who's a nursing Home. When I phone her every week, the Staff confirm that she enjoys using them every day..”
Thank you for your review, David. We take pride in providing fast and reliable deliveries for our diverse range of magazines and I'm glad this is reflected in your experience.
Many thanks, Megan.
“I bought the magazine for Christmas for my granddaughter. She asked Santa for it so I had to research and found your company. She loves all the bluey magazines, I am very grateful and love you guys hope your around for a very long time . Look forward to buying more bluey magazines in the future.”
We're absolutely thrilled to hear that your granddaughter loves the bluey magazines. Thank you for choosing to order with us and your continued support is invaluable to us.
