Hi Josefin, I'm sorry that your magazine did not arrive but I'm glad that you found our customer service helpful and that we were able to refund you. Megan 😊
It is great too hear we can provide your Mum with her word search magazines! I am glad you would give our service an amazing 5 stars as this is super important to us. Many Thanks, Ellie😊
I am glad we can make the hunt for your favourite magazines that little bit easier. I am also thrilled we provide good service! This means so much to us so thanks for leaving your feedback and choosing to place your trust in us. Thanks so much, Ellie😊
Take a break includes some great gossip, We are glad you love it! The competitions are also a great addition. I am glad you like receiving it from us and thanks for the 5 stars! Have a lovely week. Thanks, Ellie😊
This is beautiful to hear! We are glad you find the order process super easy and it arrived as expected as this is super important to us. Thanks for taking the time to leave your feedback and 5 stars. Thanks a lot and enjoy your week, Ellie😊
I am so glad we could ensure your experience with us ran smoothly as this is really important to us! I am glad we could provide this for you and thanks for you for leaving your feedback. This means so much to us Kay! Have the best week, Ellie😊
Thanks so much for this lovely feedback David. We love to keep our customers informed and offer a great service in general! We appreciate you being a loyal customer and thanks again. Have a great week! Kind Regards, Ellie😊
It is lovely too hear we can provide the mags you love, Directly to the comfort of your own home! This is great too hear and thanks for taking the time to leave your feedback and 5 stars. Thanks, Ellie😊
We love to offer Niche titles here at Unique Magazines, So I am thrilled too hear you make use of this service! Thanks for leaving your feedback and of course for the 5 star rating. Have a great week. Many Thanks, Ellie😊
“My subscription was a Christmas present for my son .The availability to start delivery in December and have a choice of issue numbers was superb. The site was so easy to navigate and the free e-card to download and send to the recipient was a lovely idea. Obviously my son has not yet received his first magazine but if the customer service is as good as I have already had he will be well pleased.”
I am so glad you found availability of this and the choice of issues impressive! It is also great too hear you found the site easy to navigate and made use of the free e card download. We like to include this so the gift givers have something to offer before the first magazine arrives! Finally, It is so nice too hear the customer service has met a good standard for you, As this means a lot to us. Thanks for taking the time too leave your feedback! Have a lovely week. Thanks, Ellie😊
“I do not have any complain regarding magazine and subscription, but I have one regarding shipping. It’s the second time magazine went missing. Before was Burda magazine.
Suggestion is to revise the way you are shipping and give possibility to choose tracking shipping. I would be glad to pay instead loosing somewhere on a route.
Regards,
Renata”
I understand this completely and would like to thank you for the constructive feedback to help us improve! We were able to compensate for the missing issue by extending the subscription and I hope this did help, Although I know it is not ideal!
We send the magazine with the royal mail. At this time, that is the best service we can offer. I understand you are willing to pay for tracked shipments but this is not possible as manually it would be difficult to ensure we provide this for your specific order. Our distribution team is small so communication is great but we would not want to cause further disappointment if your order is not sent tracked as requested. It is something we will look into however so thankyou for passing this on. If there is anything else I can help with, Please do let me know.
Many Thanks, Ellie😊
“Quick post (I’m in Melbourne, Australia), well packaged and great prices. Finally I can get my favourite print magazines without spending heaps and/or then waiting forever for delivery. Thanks Unique Magazines!!”
I am so happy this got all the way to Melbourne in quick time! I am thrilled they were well packaged and you were happy with the costs for the service we provided. Super happy we could provide this for you, It really makes me smile! Have a great week. Thanks, Ellie😊
