“I bought this subscription for my grandson. This should have been a renewal of his original subscription which expired last year but apparently this notification is sent with the magazine so I didn't get it. When I realised this I contacted you and from then on received excellent service however you lost out when a simple email reminder would have been beneficial to everyone.”
“Ordered, but no email confirmation arrived. Sent email to confirm my order had been placed, a prompt reply on the same day.
Magazine arrived shortly afterwards, will use again.”
“Hadn’t appreciated magazines (we’ve had 2 in the space of one week) would arrive so quickly. Bought for a gift and birthday isn’t until 16th July so had to hide! Maybe nice to select when to start receiving when ordering but otherwise I’m very impressed with your communication and delivery”
