“Thank you for overseas vending Model Railway Journal because the troglodytes at Cygnet have no web site or email address and they only offer 1/2 year subscriptions. But you get a Good rating because you missed one of the issues last year (although you kindly extended my subscription). Your renewal web site is Good too. You formerly notified me by email that an issue was mailed; I wish you would continue that as I live in California. Rob Teates”
“The Mags (SUDOKU) are all as advertised and very, very well presented. The web site is not so good, but your unprovoked EMail when I failed is excellent. Your prices are fair, delivery as promised and reminders helpful.”
“This is a bit difficult as I didn’t get the item I ordered because not enough copies were available. That was disappointing but I was notified by email and given the option of a refund or to wait for the next edition. I felt that the problem had been handled quickly and efficiently and I would be happy to use Unique Magazines again.”
“Fast shipping, very good prices.
The only problem, the magazine should be shipped with a rigid board protection because it's a long international shipping distance and I received it damaged in one corner.”
“The website was not very user-friendly (I live outside of the UK but was not able to enter my country in the shipping address), but customer service on the telephone was very capable and friendly.”
Hello, thank you for your feedback. I am sorry you encountered problems when ordering on our site. I am glad we managed to get the order sorted for you on the telephone. We have been making some changes to our site for our customers outside the UK, so hopefully next time you wont have any problems. Kind Regards
