Hi Susan, thank you for your review. I am terribly sorry for all inconvenience caused due to the lateness of this issue. To compensate for this we have extended the subscription by 1 issue - therefore the issue that was late has not been accounted for as it was extremely late. Please do not hesitate to get in touch with us if this happens again. Kind regards, Jessica.
“I still haven't received the magazines, obviously problems with delivery from Germany, but the telephone contact with your company were helpful and friendly.”
Hi Jennifer, thank you for your review. I am terribly sorry that no magazines have been received as of yet. A customer service representative will be in touch soon to resolve this directly. Kind regards, Jessica.
“I am writing from Australia. The Unique Magazine is great. However the price to order direct from supplier is not. My friends in Australia buy this magazine direct from Australian news agency is a few Aust. Dollars cheaper.”
“Always look forward to my new book for Sudoku. Good paperweight that does not tear. Regular delivery. Packaged nicely. Good communication via e mails. Thank you to the team.
June White.”
Hi, I am so sorry to hear this. This Spring issue is due in tomorrow and so it will dispatched then, 1st class. Please allow 6 working days from the date it is dispatched for it to arrive with you. I hope this is okay and I apologise again for any inconvenience caused. Thanks, Ellie :)
“Started ordering my Mum's many magazines she loves during 1st lockdown 2020. Very reliable first class service, been re-ordering ever since. My mum is happy as she gets the next issue whereas in the shops, sometimes they havent been updated. So she's happy to carry on going forward from Unique Magazines”
“Very good and easy ordering with lots of mags. Postage times very variable. Eg Royal Mail "Priority mail" to Europe recently took four weeks. However blame can't be laid at door of U mag. They said they would take it up with their RM acc manager.”
Hi, Sorry to hear this. We send out TV magazines 1st class every Tuesday, which is a day earlier than the shops get them in. They should arrive by the Saturday and if not, we will always compensate. My apologies but we cannot send these any quicker :( I have extended your sub by an issue to compensate for the late arrival, and I do hope this is okay. Kind Regards, Ellie.
Hi, So sorry to hear this. I have checked in with suppliers, to find out when we are due the next issue of Cat World. I will then drop you an email as to when your subscription will start. I appreciate your patience. Many Thanks, Elie :)
