“We ordered a Scandinavian living magazine for family
in Australia it arrived just before Christmas 🎄
It would be good if the Xmas e-card could be placed in the magazine itself but for the rest excellent service 👍”
I am so happy it arrived just in time for the festive period! This is a great bit of feedback and it is something we have tried previously. Due to the volume of orders, it would be hard for our small distribution team to manage and ensure each magazine gets there gift card attached. This is however something we may look at in the future to make it manageable so thanks a lot for leaving this review. Thanks so much for your amazing review on our great service as this is really important to us. Thanks a lot, Ellie😊
This is so kind! I am super thrilled you are happy with the service you are getting and this review is more than enough to make us smile. Thanks a lot for it, it means so much to us. Thanks a lot, Ellie😊
“Have been using Unique Magazines for many years now and it is superb. When there was a problem with a missing issue the matter was resolved quickly and efficiently. A brilliant service.”
Thanks for your continued custom and trust with us! I am aware things don't always go right so I am glad when this is the case, We are there to help overcome problems and provide what you have called 'A brilliant Service.' This has truly made our day so a massive thankyou for this! Many Thanks, Ellie😊
Hi Eileen. We already get these magazines a day earlier than stores get them, with the hopes they always arrive with customers in time for the listings beginning on the Saturday. During the christmas period, where strikes were ongoing, we sent multiple issues earlier than planned and this helped them arrive. Thanks for your feedback but this is something we did already action and were hoping with no further strikes scheduled as of yet, we can send in the usual way and customers will get them as regularly as they used too before the strike period. Thanks , Ellie :)
“Renewed our subscription to the TAB magazine in November but have yet to receive the first delivery - 4 weeks now and the competition deadlines have passed 😵💫😵💫😵💫😵💫😵💫”
Hi, Sorry about this. Although this magazine is weekly and we send them as soon as they come in, via priority air mail to China for you, we cannot guarantee delivery within 7 working days unfortunately. The maximum these issues can take to arrive is always 30 days and I am sorry about this. We work hard to get magazines out and send them the quickest possible service, but it is hard for us to monitor and ensure this gets to you in time for the competition entries. I am sorry but we have sent 7 issues from our end so far. There are postal strikes from our end causing delays in some case but I believe the delays are solely down to the delivery address distance. Usually, issues to arrive in less than 30 days but we must ask this maximum to be allowed and thanks for your patience. Kind Regards, Ellie :)
“Renewed our subscription to the TAB magazine in November but have yet to receive the first delivery - 4 weeks now and the competition deadlines have passed 😵💫😵💫😵💫😵💫😵💫”
Hi, Sorry about this. Although this magazine is weekly and we send them as soon as they come in, via priority air mail to China for you, we cannot guarantee delivery within 7 working days unfortunately. The maximum these issues can take to arrive is always 30 days and I am sorry about this. We work hard to get magazines out and send them the quickest possible service, but it is hard for us to monitor and ensure this gets to you in time for the competition entries. I am sorry but we have sent 7 issues from our end so far. There are postal strikes from our end causing delays in some case but I believe the delays are solely down to the delivery address distance. Usually, issues to arrive in less than 30 days but we must ask this maximum to be allowed and thanks for your patience. Kind Regards, Ellie :)
Hi, I am so happy to hear this arrived so quickly! Thanks for letting us know this and giving us an amazing 5 stars! This means a lot to us so thankyou! Kind Regards, Ellie😊
Hi, I am so happy that you enjoy this magazine! We sent your latest issue on the 13th of Dec 2022 via 2nd class post. Due to christmas post, I would of expected your magazine to arrive no later than Wednesday the 28th as this was the first working day since the 22nd. I have emailed you to check in that you have received it so I can compensate if you have not! Thanks a lot, Ellie :)
We love Sudoku Grand Masters and are glad you do too! Thanks for letting us know that these also arrived in good timing as this is really important to us. Thanks a lot, Ellie😊
Perfect, Thanks for this! I am glad you would rate our service as excellent with quick arrival and in good condition. These are all really important basics to us that we always want to fulfil. Thanks for letting us know that we met this. Thanks again, Ellie😊
Hi sorry to hear this. This was placed by you online and set to begin with the Autumn issue. When you ordered, the Autumn issue was in stock so your sub began the same day. We actually have a drop down option added on our site, just before christmas, clearly stating 'Start after christmas' for gift orders. If this was not selected, we would naturally begin your subscription as soon as possible unless stated otherwise. Sorry but hope this clears things up! Thanks- Ellie :)
Hi, Sorry to hear this. We sent your single issue of The Week magazine on the 18th of November 2022 with 1st class postage. We have sent it from our warehouse so it seems the none delivery is down to the postal services, as we have had nothing returned to us here. Since this weekly issue you ordered is backdated, We do not have stock to resend it. I have therefore cancelled your order and refunded the amount back into your account. Please allow 3-5 working days for this to show.
Hope this help and apologies for any inconvenience.
Thanks, Ellie :)
Hi Sorry to hear this! We sent your latest issue on the 12th of December 2022. We usually only ask customers to allow 8 working days at most for 2nd class post but due to current strikes, longer wait times are advised unfortunately.
Since you made your renewal in November, We could only send the latest issue in stock which was December.
I have emailed you too see if you'd prefer a resend or an extension of this missing issue.
Please do understand the strikes are out of our control at this time and we are doing everything to ensure customers get the service they wish for.
Thanks for your understanding, Ellie :)
Magazines are great gifts as they are packed full of content which matches peoples personality and interests! I am super happy they arrived promptly and you were happy with the communication we offered throughout the process. This is really important to us so thanks a lot! Kind Regards, Ellie😊
I am thrilled to hear this! It is good to have something too look forward too coming through the door each month and the challenging content in Sudoku Grand Masters is a great one to challenge yourself! Thanks for leaving your feedback as this means a lot to us. Many Thanks, Ellie😊
“Fantastic service over the last 8 years...never had a problem and the Daphnes Diary magazine i subscript to is absolutely beautiful and something to treasure and look forward to!”
Thankyou for being a subscriber for 8 years. This is so amazing to hear so a massive thankyou for your loyal custom throughout the years. Daphne's Diary is one of the most beautiful magazines! The creative aspect of this and the exercises you can do are like no other, so I am glad you find enjoyment in this. Thanks for your honest feedback as this means a lot to us. Many Thanks, Ellie😊
