“Great Service Excellent Product! I received my phone in a fast manner and I appreciate the packaging video. You guys and gals are awesome and are doing a true service that is needed thank you again! I love my iPhone XR”
“I was skeptical but I took my time and looked at all the phone pictures they had which was very helpful. I was able to find a used phone in Excellent condition for a great price. My advice is look at all the phone pics so you know where the scratches maybe and decide from there. Will use again the next time I need a phone.”
“This experience was a good one. I was entertained and appreciative of the movie clip of my phone being packaged before shipment. That was clever and a nice touch.”
“I heard about UpTrade from my next door neighbor. I finally got brave and upgraded my I phone. I am so happy that I did. Would highly recommend your company.”
“Delivery took me about 3 weeks which I was not thankful. It was Fedex’s fault and their service center did a great communication during that time. The phone has some scratches on the display however it was not visible with screen protector so I think I like the phone a lot. Everything except the scratches was as described so I am satisfied with the purchase via Uptrade. Thank you for the great communication. I really appreciate it.”
“I made two phone purchases from them and service was excellent both times. When I had to contact customer service for the second phone, Ryan was prompt with responding and updating me via email until the issue was completely resolved. I would definitely buy more phones from them. Thanks for the great experience!”
“I absolutely loved the text message (with video) of my phone being securely boxed up and finished with my name and mailing address. Will definitely recommend!!!”
“I sold two phones to UpTrade and both had zero signs of wear. Once UpTrade received the phones, they downgraded my offer claiming that there were scratches on the screens.
Be careful if you sell to UpTrade expecting a certain price for your devices given their condition. Once they have the phones, it's easy for them to low-ball you. Your options at that point are to accept the lower offer or pay for return shipping.
UpTrade received two new phones from me for much less than they are actually worth. I will not be selling to UpTrade again.”
“The device is in good condition just as it was said. The minor scratch was not noticeable. I think it worth more than I paid for it. I live it. Google service also very good! I highly recommend this store!”
