“Got what our family needed and didn't have any doubts, worries, or trouble. Smoothly purchased, promptly shipped and our carrier quickly enabled the added line to our plan without any hiccups.”
“We ordered an iPhone 8. It was described to have slight scratches on the screen, but the price was so low we ordered anyway. We were amazed when it arrived - no scratches visible anywhere, beautifully polished and packaged for safety! It also arrived before the expected delivery date.
I would definitely recommend UpTrade to friends!”
“UpTrade has questionable grading and difficult processes for returning bad products. I recommend going elsewhere. I ordered a phone that was purported to be in 'Very Good' condition. When I got it, it was significantly chipped on the corner. I took it to AT&T and they said that was a damaged phone and would not pass the test in terms of normal wear and tear - much less be in 'very good' condition. After searching around on how to return the phone, I printed the 'ship back for free' label and sent it in. The US Post Office sent it back to me saying there was insufficient postage - sneaky on Uptrade's part. I took it to the post office in the exact same packing it came in and had them weigh it and they told me the printed label was 75 cents short of the postage needed. After all that, I was finally able to send it in. I will give credit to UpTrade for processing the return fairly quickly but way too much hassle to get to that part. Given the shifty practices of grade inflation and not including enough postage in their 'free returns', I would suggest purchasing a used phone elsewhere.”
“I recently purchased a refurbished Iphone X and it was the best thing I ever did! It feels like a brand new phone. The phone looks and operates flawlessly. I upgraded from an Iphone 6 to the X so that was a huge improvement. The service was great and easy, and the email video showing the packaging of my product blew me away. I will definitely come back! If you are ever nervous about buying refurbished, DON'T BE! Saved me a ton of money! Thank you!”
“GREAT ! Received my iPhone XR a few hours ago & it’s good so far . I got the condition “excellent “ & I mean...it really is excellent. There were no scratches on front or back . Only unnoticeable scratches along sides that you can see only really close up yourself & that was stated . Phone is exactly as advertised maybe even better😉. If your seeing this from my experience I’ll recommend you to purchase from them . ONLY THING I think they should start doing is putting the basic accessories in the box also I mean why not ? Again.. it went good !”
