Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.77

4.8 Rating 637 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 28th June 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so happy with the artwork I purchased. The quality is perfect. It exceeded my expectations and is exactly what I've been looking for. It was packaged meticulously, and handled with care during the transportation and delivery. The service was quick and efficient too. Excellent. I'll be purchasing again, and recommending to others.”

Helpful Report

Posted 2 months ago

Hi Tina, Thank you so much for your thoughtful and generous feedback! We’re absolutely thrilled to hear that your artwork exceeded expectations and that everything from the packaging to delivery and service met your standards. It means the world to us that you’ll be recommending us and shopping with us again — we can’t wait to help you find your next piece! Warmest thanks, The Urban Road Team

Posted 2 months ago

“Prompt delivery, well packaged and protected. Great quality print”

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Posted 2 months ago

Thank you so much for your feedback! We’re thrilled to hear that your order arrived safely and that you’re happy with the quality of your print. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon. Warm regards, The Urban Road Team

Posted 2 months ago

“Very happy with my purchase and speed of delivery”

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Posted 2 months ago

Hi Lauren, Thank you for taking the time to share your feedback! We're so pleased to hear you’re happy with your purchase and the speedy delivery. We hope your new piece brings a lovely touch to your space, and we look forward to welcoming you back again soon. Warm regards, The Urban Road Team

Posted 2 months ago

“Love the look and quality of these cushions”

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Posted 2 months ago

Hi Lisa, Thank you so much for your kind words! We're delighted to hear that you're loving the look and quality of your new cushions. We hope they bring both comfort and style to your space. Looking forward to helping you with your next styling piece! Warmest regards, The Urban Road Team

Posted 2 months ago

“Quick to arrive and packed very well.”

Urban Road 5 star review on 18th April 2025

Helpful Report

Posted 2 months ago

Hi Sylvia, Thank you for sharing your feedback! We’re so glad to hear that your order arrived quickly and was packed securely. It’s wonderful to know that we met your expectations, and we truly appreciate your support. Looking forward to serving you again in the future! Best regards, The Urban Road Team

Posted 2 months ago

“A lovely quality piece 👌 I would definitely recommend URBAN road .”

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Posted 3 months ago

Hi Libby, Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with your piece, and we truly appreciate your recommendation. We can’t wait to welcome you back for more stunning artwork in the future! Best regards, The Urban Road Team

Posted 2 months ago

“I absolutely love my print arrived quickly it land is very good quality would deffinalty buy if them again”

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Posted 3 months ago

Hi Simone, Thank you so much for your wonderful review! We're thrilled to hear that you love your print and that you're happy with the quality and delivery. We’d be delighted to welcome you back for more beautiful pieces in the future! Best regards, The Urban Road Team

Posted 2 months ago

“Urban Road were great to deal with, very professional. Quality of product and framing was excellent! Prompt delivery too! This is the largest size 144 x 106cm. Love my new artwork!”

Urban Road 5 star review on 30th March 2025

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Posted 3 months ago

Hi Michelle, Thank you for your wonderful feedback! We’re so pleased to hear that you had a great experience with us and that you love your new artwork. The 141 x 106cm size makes such a stunning statement—we’re thrilled it’s found a place in your home! Enjoy your piece, and we hope to see you again soon. Regards, The Urban Road Team

Posted 3 months ago

“Great product”

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Posted 3 months ago

Hi Melinda, Thank you for your feedback. We are thrilled to hear you like our products.

Posted 3 months ago

“Great quality, really good service.”

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Posted 3 months ago

Thank you for your kind words, Marnina! We're so glad you’re happy with the quality and service. We appreciate your support and look forward to serving you again soon.

Posted 3 months ago

“Good quality and fast delivery, we loved the well art very much.”

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Posted 3 months ago

Hi Pansy, thank you for taking the time to share your experience! We're so pleased you love the wall art and that your order arrived quickly. We truly appreciate your support and look forward to serving you again soon.

Posted 3 months ago

“Urban Road's product range and excellent customer service are key to many of my successful client projects. As an interior designer and stylist, I find the wide range of stunning artworks sometimes makes it hard to choose! The breadth of great colour choices and multiple sizes are key to my client's needs, and the fast lead time and affordable choices work brilliantly for my interior decoration business as I transform clients' homes into spaces they love—thanks to the UR team.”

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Posted 7 months ago

Hi Lisa! Thank you so much for your lovely review! We’re absolutely thrilled to hear that our product range and customer service have contributed to your success as an interior designer. It’s fantastic to know our diverse artworks and options perfectly align with your clients' needs. We truly appreciate your trust in the Urban Road team, and we look forward to supporting you in creating even more beautiful spaces in the future! Thank you for being a valued part of our community!

Posted 7 months ago

“So happy with the with the quality of the canvas!”

Urban Road 5 star review on 2nd December 2024

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Posted 7 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with the quality of your canvas. Your satisfaction means the world to us, and it’s great to know we hit the mark for you. If you need further assistance. please don't hesitate to let us know.

Posted 7 months ago

“Took a while to post but once a asked it was sent straight away”

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Posted 8 months ago

Hi Rene! Thank you for your wonderful review! We're thrilled to hear that once you reached out, everything was sent your way promptly. Your feedback is greatly appreciated, and we're always here to help ensure your experience with Urban Road is smooth and enjoyable. We look forward to serving you again in the future! Thank you for being a part of our community!

Posted 8 months ago

“We had the opportunity and time to plan when moving from a family home to an apartment. Urban Road helped to make colour, design and furniture choices easy. It was based on our atheistic, the layout of the apartment (with no renovation) and Urban Roads’ know how and up to date design. We only brought the furniture we needed and that would fit both the space and design (each piece was measured and laid on the floor plan) and sold or gave away the rest. Before moving in we used the palette of paint provided for each room to take the overwhelming colour decisions away. Even the painter was impressed that the colour choices worked so well once it was all on the walls. And 4 years later we are still in love with the design and choices. If I was to do anything differently it would have been to be bolder and add wallpaper to a section of the master bedroom, and if funds allowed to redo the flooring. There is always next time though! Thank you, still love it. Was a great investment in our home and having professional help put our minds at ease.”

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Posted 8 months ago

Hi Emily! Thank you so much for your fantastic review! We’re delighted to hear that Urban Road made your transition to apartment living seamless and enjoyable. It’s wonderful to know that our design choices have stood the test of time and that you’re still loving your space four years later! Your feedback about being bolder with wallpaper is noted, and we can’t wait to help you with your next design adventure! Thank you for trusting us to be a part of your journey—here's to more beautiful spaces in the future!

Posted 8 months ago

“They fly off the shelves at work 🙌🙌🙌 ordering more now”

Urban Road 5 star review on 25th October 2024

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Posted 8 months ago

Hi Kristy! Thank you for your fantastic review! 🌟 We're so glad to hear that our pieces are flying off the shelves at work! It's truly great to know you're ordering more. Your support means the world to us, and we can't wait to see what you pick next! Keep spreading the love for Urban Road! 🙌

Posted 8 months ago

“A little hesitant to purchase a print online but couldn’t be happier that we did! After looking for so long for a print that both my husband and I agreed on we couldn’t go past this one! We absolutely love it! The colours are perfect which the photos don’t do it justice. Beautiful quality print and would definitely be looking to Urban Road in the future for more wall art! Delivery was a little delayed but not an issue.”

Urban Road 5 star review on 3rd October 2024

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Posted 9 months ago

Hi Gina! Thank you so much for your amazing review! We’re thrilled that you and your husband found the perfect print after such a search! It's wonderful to know that the colors and quality exceeded your expectations. We appreciate your understanding regarding the delivery and can't wait to help you with more art for your walls in the future!

Posted 8 months ago

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Posted 9 months ago

“Very happy.”

Urban Road 5 star review on 25th September 2024

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Posted 9 months ago

Hi Angela! Thank you for your wonderful review! This looks amazing!! We’re so happy to hear that you’re very happy with your experience. Your satisfaction means the world to us, and we look forward to serving you again soon!

Posted 8 months ago

“Followed the questionnaire process to find my perfect piece and it was spot on! Absolutely love my new wall art in a newly renovated space.”

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Posted 9 months ago

Hi there! Thank you so much for your delightful review! We’re so glad to hear that the questionnaire helped you find the perfect piece for your newly renovated space. It's fantastic that you're loving your new wall art! Your satisfaction is incredibly important to us, and we can’t wait to assist you again in the future!

Posted 8 months ago

Urban Road is rated 4.8 based on 637 reviews