Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 676 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 16th December 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing we have bought 4 pictures these past few months and they arrived safe and sound. Prints are stunning . Nil issues. Definitely recommend”

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Posted 5 years ago

“Fast delivery, excellent customer service.”

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Posted 5 years ago

“Amazing in one word”

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Posted 5 years ago

“Excellent, friendly service.”

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Posted 5 years ago

“Great range of products, easy to order and effortless delivery of a quality product.”

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Posted 5 years ago

“Absolutely love the gorgeous pictures I ordered. They complement the space so well.”

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Posted 5 years ago

“Excellent customer service, fast delivery and a beautiful collection”

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Posted 5 years ago

“I’m so glad I stumbled onto Urban Road, Service I received by Brenton was amazing, Brenton went above and beyond to assist me with my purchases without feeling pressured to purchase which in turn made me want to keep shopping”

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Posted 5 years ago

“So excited to get this up on my wall”

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Posted 5 years ago

“I have purchased two framed art prints from Urban Road and I would not go anywhere else. The quality of the finished product is excellent. My prints were packaged well and delivered to my door. The staff are also great if you need advice on the best size to fit the space. A+”

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Posted 5 years ago

“Love there work and so professional any issues and they deal with it straight away, Can't ask for better service or fantastic art work”

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Posted 5 years ago

“Love Urban Road! Their products are beautiful and the customer service is always helpful and easy.”

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Posted 5 years ago

“SUPER quick to deliver, although delivered to the wrong street. Not even close to right property. Thank goodness they were honest people and bought it round.”

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Posted 5 years ago

“Love my pandanus framed picture. Looks just like it was shown on the website with good quality framing.”

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Posted 5 years ago

“From the time I placed this order until it arrived I received the best customer service I could ever have expected. My emails were responded to immediately and they went over and above to ensure I received my order in time for my daughters birthday, which was a big ask considering I live in Victoria. I can definitely recommend this company and will be to all of my friends.”

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Posted 5 years ago

“I love the art I purchased from Urban Road and the customer service team was so helpful when I couldn't figure out how best to hang my art!”

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Posted 5 years ago

“I have ordered 3cushions from Urban and am totally delighted with product quality and excellent service. Items were as advertised and truly pleased with workmanship. Updates with progress of orders through to delivery were excellent. Very happy, thankyou Urban , I will be buying again.”

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Posted 5 years ago

“My picture arrived quickly and was just what I was hoping for.”

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Posted 5 years ago

“Great products, great service”

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Posted 5 years ago

“Quick delivery (even in a pandemic!), gorgeous print and reasonably priced. Not much more you could ask for...”

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Posted 5 years ago

Urban Road is rated 4.8 based on 676 reviews