Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 676 Reviews

95 %

of reviewers recommend Urban Road

4.8

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 16th December 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super efficient service, quality product, well packaged.”

Helpful Report

Posted 4 years ago

Hi Keryn, Thank you so much, we appreciate the feedback! -Joanne, UR Team.

Posted 4 years ago

“Efficient, easy to use, product what I expected. Thank you”

Helpful Report

Posted 4 years ago

Thank you vee! -Joanne, UR team.

Posted 4 years ago

“Love the range at Urban Road. There always a big hit in our display homes❤️ @onstagepropertystyling”

Urban Road 5 star review on 4th December 2021

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Posted 4 years ago

Hi May, Thank you so much for sharing, LOVE everything about this space you have created- very well done! -Joanne, UR Team.

Posted 4 years ago

“Purchase was delivered promptly and was packaged securely to prevent damage Product is exactly as described and displayed Im very happy with my canvas print”

Helpful Report

Posted 4 years ago

Hi Elizabeth, We are so glad to hear that you are happy with your canvas and appreciate your feedback! -Joanne, UR Team.

Posted 4 years ago

“Delivered well. Big canvas to remote regional location.”

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Posted 4 years ago

Hi Fiona, Glad to hear, thank you for the feedback! -Joanne, UR Team.

Posted 4 years ago

“I purchased a new artwork from Urban Road and we absolutely love it... We highly recommend Urban Road ....”

Urban Road 5 star review on 3rd December 2021

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Posted 4 years ago

Hi Karen, Thank you so much, what a beautiful choice you've made- looks AMAZING! -Joanne, UR Team.

Posted 4 years ago

“Lovely Painting, exactly like advertised. Dispatched from warehouse very promptly”

Urban Road 5 star review on 27th November 2021

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Posted 4 years ago

Hi Justine, Thank you so much for sharing, that is absolutely stunning, what a beautiful space!-Joanne, UR Team.

Posted 4 years ago

“The product was great quality but the customer service outstanding. The courier had damaged our item beyond repair twice and Urban Road were so quick to arrange a replacement both times with excellent service and follow up.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, that is so wonderful to hear and much appreciated! -Joanne, UR Team.

Posted 4 years ago

“Great service, picture arrived promptly in excellent condition.”

Helpful Report

Posted 4 years ago

Lovely to hear that you are happy, thanks so much!-Joanne, UR Team.

Posted 4 years ago

“Quick delivery, excellent quality”

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Posted 4 years ago

Thank you very much! -Joanne, UR Team.

Posted 4 years ago

“Amazing quality art, have purchased 6 pieces from there now and the quality it always excellent”

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Posted 4 years ago

Hi Amanda, Thank you so much for your lovely feedback, we love your loyalty to us! -Joanne, UR team.

Posted 4 years ago

“Very happy with the products and service.”

Helpful Report

Posted 4 years ago

Thank you so much! -Joanne, UR Team.

Posted 4 years ago

“We love our new piece. We were pleasantly surprised with the quality of the print. It has pride of place in our dining room”

Helpful Report

Posted 4 years ago

“Very timely delivery, great communication and extremely well packed again. Thank you.”

Helpful Report

Posted 4 years ago

“Speedy despatch of order Well packaged to avoid damage Very happy with my purchase”

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Posted 4 years ago

“Absolutely love the artwork, looks amazing and fab quality”

Urban Road 5 star review on 6th November 2021

Helpful Report

Posted 4 years ago

“Items have not yet been received. I have not received any communications on where they are or when they might be arriving.”

Helpful Report

Posted 4 years ago

Hi Julia, Thank you for getting in touch. I can see that you pre-ordered some of our new cushions that have an estimated dispatch date of the 15th of November. https://www.urbanroad.com.au/pull-shapes-square-linen-cushion-50x50cm These are currently on track and you should receive your order within the next couple of weeks. Please feel free to contact me directly if you have any further questions info@urbanroad.com.au 07 4229 0862. Kind Regards, Joanne.

Posted 4 years ago

“Very professional they gave me good advice in-terms of print size before making the purchase. Love the print and how it looks on the wall”