UroTuning Reviews

4.7 Rating 13,545 Reviews
92 %
of reviewers recommend UroTuning
4.7
Based on 13,545 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

Took awhile to get. Took a month and of course it didn't fit. Mass airflow was too small to fit the cover.
Helpful Report
Posted 1 year ago
Thank you for leaving a review. As per our site, this part does not fit the 325xi as this only fits the 330's. If the item is still in a new and unused condition we can take it back for a return.
Posted 1 year ago
The exhaust clamps don’t fit the tips or the exhaust pipes.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review on the exhaust clamp. This product should fit most stock exhaust pipes. Are you able to measure your current system to see what size clamp you need? We might have the correct one for your vehicle.
Posted 1 year ago
I have called already to complaint about the Racing Line Strut Bar Brace, the middle part of the kit the screws doesn’t screw properly on the right side of the middle part and I haven’t got a response yet. I need at least to replace that part of the kit, I am not requesting a Complete return.
Helpful Report
Posted 1 year ago
Thank you for leaving a review. We are sorry to hear that you are having some issues with this part. We have reached out to the manufacturer that these parts shipped from to get this resolved for you. As soon as we hear back from them you will be the first to know. We apologize for the delays and any inconvenience this has caused you.
Posted 1 year ago
I’m very disappointed with the guest service..I couldn’t return a part that didn’t fit.
Helpful Report
Posted 1 year ago
We are very sorry to hear that this part did not fit. I see that we sent you the information to return this item back for a full refund and never heard back from you.
Posted 1 year ago
Worked for little over 1000 miles before CEL returned
Helpful Report
Posted 1 year ago
Thank you for leaving a review. These are noted that they do not remove the CEL, If you are able to tune the car, these parts working together with the tune will remove the light.
Posted 1 year ago
The pvc valve was good ,BUT you didn't send the connector from suppercharger to engine or the o rings. Had to porches of local repair shop two days later because it was the weekend.
Helpful Report
Posted 1 year ago
We are sorry to hear that there was a part missing. These come from the Audi directly if there was something missing we can reach out to them to correct this. Please email us photos at Support@urotuning.com.
Posted 1 year ago
Upon receiving my parts I found that the metal fitting that was supposed to come with my kit did not come with it, so I have all this piping but no fitting to put it in the oil filter housing, would like a response
Helpful Report
Posted 1 year ago
We are very sorry to hear that you were missing the PCV valve with your order. This came directly from the manufacturer and we are working with them to get the missing part shipped out to you right away. As soon as we have tracking you will be the first to know! Please feel free to contact us if you need anything else in the meantime!
Posted 1 year ago
Took longer then I thought to ship quality of the part(s) was great I ended up ordering from a different company and got it within 2 days. I installed theirs but will keep this one as a back up or sell it locally.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. This order was a direct shipment from the manufacturer. Your order was processed right away with the manufacturer. It looks like they did not have these in stock right away and shipped them out a week after the order was placed. We apologize for any inconvenience this has caused you.
Posted 1 year ago
The website said that these would fit on my 2002 VW Beetle GLS TDI and they don’t. The connectors are totally different and the hole in the body for them is a different size. Since my old side markers broke coming out of the car I will just have to make these work, which is fine but I wish it didn’t show up as fitting for my car when it clearly does not.
Helpful Report
Posted 1 year ago
We are sorry to hear that these did not work. Are you able to send photos of the connectors and the size difference of the hole? Please contact us at Support@urotuning.com as we would like to get this resolved.
Posted 1 year ago
When I purchased the coil's there was no message about sold out, after that, days after I received an emai that explained if I wanted to wait the item back order, good quality APR I need to use the car in order to give an opinión. Regards
Helpful Report
Posted 1 year ago
We are sorry to hear there was some confusion at checkout. If we are out of stock of these parts they will state "Direct Ship" which means we order them from APR directly. Unfortunately, we are at the mercy of ARP to ship these out and are subject to any lead times or delays they might have. If you are ever unsure if an item is in stock please reach out to us as we would be more than happy to help.
Posted 1 year ago
Good quality parts. I mean It’s just a timing kit. Only problem is I couldn't Put my engine mounts on because the tensioner was slightly in the way. Have to grind my mount for it to fit. A big inconvenience but it is what it is when it comes to aftermarket. They aren’t always gonna be the same design or fit as oem.
Helpful Report
Posted 1 year ago
We are very sorry to hear that you had to modify the mount to get this to fit. We sell a lot of these and have not heard of this issue before. It is possible that you received a tensioner that was cast wrong and or had a defect in the material. If you do have any issues with the items that you purchase from us, please contact us at Support@urotuning.com as we would like to get this resolved.
Posted 1 year ago
I never got my filter
Helpful Report
Posted 1 year ago
We are sorry to hear that you did not receive this part. It looks like the item is on the way back to us as USPS states the address was invalid. Please contact us at Support@urotuning.com as we would be more than happy to help get this resolved for you!
Posted 1 year ago
The box was in good condition but overall condition of the parts were damaged and 2 of the plugs were partially opened with a slightly smashed filter. Anyways it was ok for my first time. The parts work fine but not a fan that I paid an extra $10 for protection and it got jacked up.
Helpful Report
Posted 1 year ago
We are sorry to hear that the parts arrived with some damage. Are you able to email us at Support@urotuning with photos of the damages? We would be more than happy to make this right. The package protection does not ensure that your package will arrive safely, however, it provides insurance if there is an issue you will be covered. Route will cover more than just lost or damaged packages they also cover theft if the package is stolen after it has been delivered to you.
Posted 1 year ago
I think you guys may have sent me the wrong part? The picture shows 2 MAF sensors. The one on the left is the original, the one on the right is the part I received. There are four holes on the replacement that are not on the original! I realize that over time parts are sometimes superseded but after installation of the shipped part, the car immediately started bucking and surging and shutting off! I did remember to disconnect the battery to let the memory clear! I’m hoping you guys can straighten this out as I was hoping to buy my Stage 2 performance mods through your company? I didn’t want to rate you yet so as to not give a negative review but it’s a required field Once this corrected, I’d be glad to review my review. Hope to hear from you soon JM
Helpful Report
Posted 1 year ago
We are very sorry to hear that you had some issues with the MAF sensor. Please contact us at support@urotuning.com as we would be more than happy to look into this and make it right for you.
Posted 1 year ago
Wrong part altogether, both pieces did not work with my make and model even though it was verified by vin.
Helpful Report
Posted 1 year ago
We are very sorry to hear that the parts did not fit. We would be more than happy to help make this right and get you the correct parts. Are you able to email us photos of what you received to Support@urotuining.com?
Posted 1 year ago
Have not received part yet. By far the longest wait yet….
Helpful Report
Posted 1 year ago
According to the tracking number this package was delivered to your location two weeks ago. You have shipping insurance with your order. Have you filed a claim yet with Route? They will cover a lost or stolen package. Please feel free to reach out to us as well at Support@urotuning.com.
Posted 1 year ago
Still haven’t gotten it
Helpful Report
Posted 1 year ago
We are sorry to hear that your items have not arrived. It looks like USPS may have lost the package. We will file a claim and ship out a replacement to you. In the future, you can contact us at Support@urotuning.com if you have any issues with your package.
Posted 1 year ago
The stock screws did not fit the pcv delete plate.i had to sand 2 out of 4 of them down to get them to fit in the recessed screw hole on the block off plate and striped one out trying to make it fit
Helpful Report
Posted 1 year ago
We are sorry to hear that the plate had some issues. It is possible the finish was too thick for the screws. We have sold a lot of these without any issues with the screws. We are glad to hear that you were able to get that to work. Please feel free to email us if you have any other issues or concerns.
Posted 1 year ago
The part I ordered was too small compared to the original. I requested a return/exchange/refund three days ago and am waiting to hear back. It sounds like I will have to pay for return shipping even though I entered the make and model of the car before the purchase.
Helpful Report
Posted 1 year ago
We are sorry to hear that these mounts did not fit your vehicle. I do not see a year/make/model selected on your order. Are you able to email us more details of your vehicle so we can locate the correct parts for you? We would be more than happy to exchange these.
Posted 1 year ago
Gapped the to .028 torqued the plug to 18.5 ftlbs the plug spec and it through a epc light and a random missfire
Helpful Report
Posted 1 year ago
Sorry to hear that you are having a misfire. We would be more than happy to help are you able to tell what coil pack is causing the misfire? If you have a code reader you can clear the codes and see what cylinder has the issue.
Posted 1 year ago
UroTuning is rated 4.7 based on 13,545 reviews