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UroTuning Reviews

4.7 Rating 15,495 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,495 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Paid extra for faster shipping, parts still arrived late
Helpful Report
Posted 4 years ago
Ordered nearly a month ago and still haven’t received them. But i have an email of the review?
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Posted 4 years ago
Route was a waste of money CTS uses FedEx with signature confirmation so the package was safe I lost $20 on getting route...
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Posted 4 years ago
Horrible horrible customer service the wheels didnt fit supposedly you guys were going to get in contact with me to find a solution still nothing
Helpful Report
Posted 5 years ago
Never received parts had to send them back because they took to long to get here
Helpful Report
Posted 5 years ago
We are sorry about the delay getting your parts sent out. We have had many delays with our suppliers and unfortunately your order got caught up in that.
Posted 4 years ago
I have been waiting over a month for my splitter to come in.
Helpful Report
Posted 5 years ago
We are very sorry about the delay with your order. We have been working very with our supplier to keep you updated. Thankfully the splitter was finally delivered today.
Posted 4 years ago
I’m never receive my shipping and I’m paid overnight shipping
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Posted 5 years ago
The only reason I got this was because my 42dd exhaust has taken 2 months to ship out and still hasn’t been shipped . Uro timing was nice enough to compensate. Giving a low star because I would personally compensated in a different way but if that’s all they can do that’s all I can do to
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Posted 5 years ago
One of the representative told me that's what I need was the upper bearing to fix the clicking noise problem and that did not solve the problem. Still hearing the clicking problem. Not happy at all!!
Helpful Report
Posted 5 years ago
Didn’t get the right thing and ruined my map sensor trash
Helpful Report
Posted 5 years ago
Was sent wrong gasket
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Posted 5 years ago
Would not recommend to buy. The cutouts for the lane assist lights were not smooth and very jagged. So the light didn’t fit perfectly
Helpful Report
Posted 5 years ago
Wrong parts twice in the last 2 orders bad customer service got stuck both times with the parts will never order from them again
Helpful Report
Posted 5 years ago
I ordered the front splitter with bars and they didn’t even come with the bars, there was scratches on it and the customer service team sucked, do not buy from here
Helpful Report
Posted 5 years ago
My item hasn’t come
Helpful Report
Posted 5 years ago
Received a sticker and lanyard because my splitters never showed up and I’m out almost $200. I’ll literally never make another Purchase from you. I run one of the largest mk4 pages on Facebook so unfortunately I’ll be sharing my experience with 50,000 members as well. Maybe your vendors should give you timelines on shipping.
Helpful Report
Posted 5 years ago
I paid for the express shipping and yet still have not received my order it stuck in California somewhere and it's kind of pissing me off at this point that you would ask me to write a review about something that still hasn't arrived...
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Posted 5 years ago
It has been two weeks and I have not yet received my order. Called and text the number provided and no response. Disappointed to say the least.
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Posted 5 years ago
Ordered my side skirts a month ago and still haven’t received them. Not happy!
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Posted 5 years ago
The wheels said Guarantee fitment when I ordered them for my car. However On arrival the shop informed me the wheels wouldn’t fit my lug spacing. Cost me $50 bucks to ship them back.
Helpful Report
Posted 5 years ago
UroTuning is rated 4.7 based on 15,495 reviews