UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,362 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 16th July 2025

John M

UroTuning 5 star review on 15th July 2025

Aleron M

Dave S

Marvin A

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part arrived damaged and or used. Customer service was not just useless but a disappointment. When you tell me the part was damaged in shipping with a perfect package of e every individual part no the part came from you in that condition. Lesson learnt, buy quality parts like this CTS kit from somewhere else that respects their customers!”

Helpful Report

Posted 4 years ago

Hello Michael! Thank you for your feedback on your shopping experience. It looks like you did receive a product with some shipping damage, as these kits are a new addition to our website. It looks like we supplied you with a return label for a full refund. If there is anything else we can assist you with please let us know!

Posted 4 years ago

“Terrible product. Waste of money”

Helpful Report

Posted 4 years ago

Hello Colton! Thank you for submitting your review! It appears that this was not associated with a product. I will have a Customer service representative contact you via email to see what we can do to resolve this situation with you. Please keep an eye out for our email!

Posted 4 years ago

“Not happy i bought the forge intake kit and when i received the package i only got part of the order only received forge diverter valve and inlet hose but no forge intake i was very upset emailed 4 times nothing thanks”

Helpful Report

Posted 4 years ago

Hello Eric! Thank you for leaving your review on this product. Unfortunately, it does appear that Forge Discontinued the intake part of this kit. I have reached out to you via email to help resolve this issue. We will make this right, just keep an eye out for my email!

Posted 4 years ago

“Didn’t receive them yet... after 4 weeks!”

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Posted 4 years ago

We had no idea USPS was having issues with this delivery, it looks like for some reason your package is in Australia. We went ahead and duplicated your shipment and we are getting this out today via USPS again, no additional charge.

Posted 4 years ago

“was shopping to the wrong part sent email like the gentleman said to do and yet no response paid 100 for a part can't use our return”

Helpful Report

Posted 4 years ago

Hello Richard! Thank you for reaching out to us regarding your product. We have no problem bringing this back for a return. Our Return portal is the best way to get a return started. If you have any questions regarding the return, please email us at support@urotuning.com!

Posted 4 years ago

“THIS HAS NOTHING TO DO WITH THE BFI CATCH CAN. I have placed the order on 28th Aug, Before placing the order i had a word with the sales representative that the item is in stock and will ship within 2-3 business days. I placed the order and the product was not shipped for a month. After numerous mails and calls, i got the product. Regarding the product. It is top notch and the quality is superior compared to other catch cans, it includes a boost tap as well which can be blocked or used for vacuum read-outs Highly impressed with the Catch-Can from BFI Overall the experience would have been better if UROTuning would have been optimistic about the product delivery, Hence the low rating”

Helpful Report

Posted 4 years ago

Hello Phaneendra! Thank you for submitting the review on your order. I am sorry to hear that you feel we lead you on with overly optimistic timelines regarding your catch can. I checked the emails our salesperson had with BFI and they said 2-3 days before the order was placed and 2-3 days on the original PO once we submitted it with them. We pride ourselves on being as transparent and helpful as we can be, with the information we have from our vendors. I am sorry that you feel you were let down by your experience, I will be reaching out to you directly regarding your experience.

Posted 4 years ago

“Was never received i guess supposedly it was delivered but never seen signed for or anything so don't know if it was delivered or stolen”

Helpful Report

Posted 4 years ago

Hello Johnny, I deeply apologize that you dod not receive your package. We only have customers sign for verification for certain dimension packages, or customer requested. I do see that you paid for the route shipping insurance. You will need to start a claim with them as they will cover the lost package. You can file a claim here https://dash.reviews.io/https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001458373 Please feel free to contact us if you need anything else!

Posted 4 years ago

“Horrible service they have the option to pay for express early am delivery for 250$ more but refused to tell me that it was to late in the day on Friday night when I purchased a clutch kit for my car I paid 855 for my clutch with shipping didn’t get it the mail said the dropped the clutch off in my back porch around mid day but I was soo shocked they would leave it in the back with no significant signature or anything horrible service I didn’t even get an apology.. I will be sure to leave a horrible review online”

Helpful Report

Posted 4 years ago

Hello Esgar! I deeply apologize for your recent experience with us. It looks like this order was placed after hours and processed the next business day which was Friday. The shipping method selected on your order was Express 1-3 day and not the early AM option as you mentioned. We do our best to let customers know that express shipping does not include weekends or holidays on our checkout page. I apologize if you did not see that information, we also ask for you to call us as our team can help set up a Saturday delivery or AM if available. Looking at your tracking this was shipped express and delivered on the next business day which was Monday. We take customer service very seriously here and are always willing to help customers get their items on time. You can always call or text us when placing your order to ensure you will get the parts when needed.

Posted 4 years ago

“I bought this device expecting to unlock or activate the Easy entry exit of my 2019 A5 as well mirror dip. But didn't found anything related to those. And I was supposed to get 200 credit point with the purchase and activation of Pro version. I received only 11 credit points which are of no use. Even if I have to return this device which is of no use to me, it is going to cost me for shipping and the re-stocking fees which is ridiculous. I had high expectation about UROTUNING, but now, I would never buy any other product from them.”

Helpful Report

Posted 4 years ago

Hello Sasiteja! Thank you for leaving your review on this OBDeleven. This older OBDeleven unit used to come with a 200 credit code along with the PRO activation code. OBDeleven has released its new NextGen device and discontinued the included 200 credit codes included in the prior bundles. Our listing for this product no longer says the credits are included for this older product. We currently offer the NextGen for both Android and iPhones with a 200 credit code: https://www.urotuning.com/products/obdeleven-pro-scan-tool-for-android-ios?variant=31180724699191 As for the features for your 2019 A5, OBDeleven is constantly adding new "Apps" for coding on new cars. These apps will bring in new coding and features, however, if you know the long coding changes that need to be made for the mirror dipping and easy entry, you can use the long coding options available with your PRO device. If you need further support or assistance on this matter please email support@urotuning.com!

Posted 4 years ago

“I ordered the red mk5 fsi intercooler and they shipped me a blue mk6 tsi intercooler not not mention it never arrived in 3 weeks I had to go pick it up and waste time”

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Posted 4 years ago

“I have had a bad experienced with you guys cause it’s taking so long to get the diffuser and it didn’t fit 100% and you have a really bad service with shipping and answering questions. And its said that would come with the sticker but it didn’t.”

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Posted 4 years ago

“Not at all the bulbs for the 2012 Volkswagen Jetta s wish I could say a nice thing about them but considering I can’t even get them in the car I have to write a poor review.”

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Posted 4 years ago

“Paid extra for faster shipping, parts still arrived late”

Helpful Report

Posted 4 years ago

“Ordered nearly a month ago and still haven’t received them. But i have an email of the review?”

Helpful Report

Posted 4 years ago

“Route was a waste of money CTS uses FedEx with signature confirmation so the package was safe I lost $20 on getting route...”

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Posted 4 years ago

“Horrible horrible customer service the wheels didnt fit supposedly you guys were going to get in contact with me to find a solution still nothing”

Helpful Report

Posted 4 years ago

“Never received parts had to send them back because they took to long to get here”

Helpful Report

Posted 4 years ago

We are sorry about the delay getting your parts sent out. We have had many delays with our suppliers and unfortunately your order got caught up in that.

Posted 4 years ago

“I have been waiting over a month for my splitter to come in.”

Helpful Report

Posted 4 years ago

We are very sorry about the delay with your order. We have been working very with our supplier to keep you updated. Thankfully the splitter was finally delivered today.

Posted 4 years ago

“I’m never receive my shipping and I’m paid overnight shipping”

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Posted 4 years ago

“The only reason I got this was because my 42dd exhaust has taken 2 months to ship out and still hasn’t been shipped . Uro timing was nice enough to compensate. Giving a low star because I would personally compensated in a different way but if that’s all they can do that’s all I can do to”

Helpful Report

Posted 4 years ago

UroTuning is rated 4.7 based on 15,362 reviews