UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,495 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 3rd September 2025

Brianna B

Cody B

UroTuning 5 star review on 1st September 2025

FelixFelix R

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my item”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you did not receive your item. From the tracking number, it shows that the parts were delivered to your mailbox on the 3rd. If you have not already please contact us via email or phone at Support@urotuning.com or 813-444-7021

Posted 4 years ago

“Ordered springs under the impression UroTuning had them in stock. Paid order. 1 week later received only partial order. I contact support. Rep tells me the springs are “DirectShip” and they don’t even have that part in stock (lol). Nobody from UroTuning ever even reached out to me to notify me that the springs are on back order or in stock in the first place. Now I’m here over 2 months later... springs are still on back order. Thanks COVID.”

Helpful Report

Posted 4 years ago

We are sorry to hear about your most recent experience with us. The items are marked as a direct ship on our site and not something that we stock. Unfortunately, we do not have a live inventory of our supplier's stock. Once the order is placed the manufacturer will let us know if an item is out of stock. In this case, it was out of stock. I do see we informed you of the ETA as soon as we were told by the manufacturer what the timeframe was. We apologize for any inconvenience this has caused you. Please let us know if you need anything else.

Posted 4 years ago

“didint work”

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Posted 4 years ago

“I haven't even got it yet so.... >:( I think its almost been a month.”

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Posted 4 years ago

Hey Austin! Thank you for reaching out to us regarding your order. It appears that this was shipped out from CTS on February 12th. The USPS shipping is definitely moving much slower than normal, but this does appear to be in transit to you. I have contacted our CTS representative to see if anything can be done to speed this up. If you have any questions regarding your order, please do not hesitate to reach out to us via email support@urotuning.com or call us!

Posted 4 years ago

“Did not receive package”

Helpful Report

Posted 4 years ago

We apologize for the delays with your package as this item is coming from Canada. This item MUST pass through customs and is still in the process of passing through the customs department. Unfortunately, this is out of our control as USPS is being cautious about what they are letting in the country due to the pandemic. All of the orders coming from CA are getting delivered; however, they have extreme delays. We do greatly appreciate your patience while USPS processes this item.

Posted 4 years ago

“I'm rather peeved at UPS. I thought to save from the discount but ended up paying $80 over regular price thanks to UroTuning using these assholes. So I will no longer be buying from here obviously. There's no point in getting dinged $100 duty. Kit is fine. But this doesn't help customers at all doing business with UPS.”

Helpful Report

Posted 4 years ago

We are very sorry for any confusion when placing your order as all international orders have duty and taxes that must be paid. Unfortunately, we have no control over these as your country will determine the cost depending on the value of the goods coming in. We do have the option to pre-pay taxes and duty fees at checkout.

Posted 4 years ago

“No tech service from Forge or Urotuning. Zero return call or email from both regarding issues with a Forge blow off valve purchase. Very poor service.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had some issues with the item. I was not able to locate a call or email from you in our system, We would be more than happy to help get any issues resolved that you may have. You can reach us at Support@urotuning.com or 813-444-7021. Please let us know how we can help!

Posted 4 years ago

“My part was never delivered only tracking label was created”

Helpful Report

Posted 4 years ago

Hey Timothy Thank you for leaving your review on the Ventus product. These ship from Canada and currently the tracking/transit from the Canada Post has definitely been a struggle. This is definitely in transit and not updating currently. I am sorry about the delays, please do not hesitate to reach out to us with any issue!

Posted 4 years ago

“Shipped components seprately no update to when the rest will be shipping thebstuff i really need”

Helpful Report

Posted 4 years ago

Hey Don!! Thank you for leaving your review. It appears you are actually looking to review the order you placed on the 27th but has not shipped yet. Some of the items on your order shipped from the Supplier directly. Those "direct-ship" items shipped when they were available. The last pieces on that order are arriving today, and your remaining components will ship out today!

Posted 4 years ago

“Not happy with the product. I ordered it for my 1998 gti vr6. To start off the front sway bay was about 4 inches shorter than the stock one and there was no way it will fit with any end link. The rear one fits on the axle but has no way to bolt onto the brackets unless you were to completely remove your parking brake lines. Instructions were extremely unclear . I am forsure going to return this order and look at getting something of similar value becouse I still have faith in this company and would like to give them a second chance”

Helpful Report

Posted 4 years ago

Hey Grant! Thank you for submitting your review of this product. I am sorry to hear that this did not fit your vehicle. We use ST suspensions fitment information and this should have worked on your car, based on the year, engine and model provided, when cross-referenced with their website. There is a note on the ST website that this will only fit vehicles with a factory sway bar, but this should not apply to your car, as you have a stock sway bar. I can certainly assist you with the return of this item, and we will reach out to you via email.

Posted 4 years ago

“I waiting a week and a half for a cheap, aftermarket switch that is faulty. I could have gone to AutoZone and purchased an aftermarket switch. If you're not going to stock these and fulfill them with junk, at least give a heads up that you don't have it. I love you guys and I buy a ton of stuff from you, but I am not impressed with this transaction. For a $10 part, I shouldn't have wasted my time.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. I am sorry to hear that you were not satisfied with your purchase. As stated on the site the item is an aftermarket part and is not something that we have in stock. These are ordered from the supplier. If you are in need of a part quickly you can always call us at 813-444-7021 to confirm before you purchase so we can make sure you get the parts by the timeframe needed.

Posted 4 years ago

“It’s was the wrong part even doe it said for my car fitment been so off”

Helpful Report

Posted 4 years ago

Thank you for your review. We are very sorry to hear that the part you ordered did not fit your vehicle. We would be more than happy to help get this resolved for you and get the correct parts to you. Please let us know what the year make and model of your vehicle is. You can email us at Support@Urotuning.com!

Posted 4 years ago

“We contacted urotuning about a clamp that was stripped and the filter that was bent and yet to have gotten a response so I'm very disappointed if this doesn't get resolved this will probably be the last purchase I make thank you”

Helpful Report

Posted 4 years ago

Samuel, We do not have any record of you reaching out with these issues. Please email us at support@urotuning.com and we will be happy to get a resolution going as soon as possible on your behalf.

Posted 4 years ago

“I been wanting and needing a new front badge for my vw jetta and thought I was gett8ng a new one but no they send out a stupied sticker”

Helpful Report

Posted 4 years ago

We are very sorry for any confusion when placing your order. This item is a badge insert. As noted on the item page the front badge is NOT included. If you would like to return the insert back for a refund we would be more than happy to get that going for you. You can always contact us at Support@urotuning.com if you have any questions or concerns.

Posted 4 years ago

“Never received my order”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have not received your item yet. Looking at the tracking it shows the item is delayed but still on the way to you. However, we want to help you out the best that we can so we will have a replacement out the door for you right away. Please let us know once you receive the other item so we can send you a pre-paid return label to send it back to us!

Posted 4 years ago

“Never recieved it and got a refund”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. We apologize that the package never made it to you. As per our discussion, we offered to send a replacement to you or issue you a refund. You mentioned that you wanted a refund so we went ahead and refunded you. We also mentioned that we can send you a return label to send the item back so you will not have to cover the cost of return. Please let us know if you need anything else!

Posted 4 years ago

“Junk! I ordered the Xpipe in November 2020 an I just recently had it installed and once it was installed I turned on the car and it had 4 loud and very noticeable leaks. 2 leaks were huge right on the Xpipe one on each side and 2 on the exit side. Even with the car on the ground you can clearly hear the air escaping an the more throttle I give it the louder it is. Definitely not what you except on a car of this caliber or a $600 part”

Helpful Report

Posted 4 years ago

Thank you for the feedback on this X-pipe. We are very sorry to hear that the part has some issues with the workmanship. We are reaching out to the manufacturer regarding this issue right away to get this resolved. You can always reach out to us at Support@urotning.com as well if you have any issues with your purchase. We would be more than happy to help make it right!

Posted 4 years ago

“Well I'd love to tell you how the splitter is but it got sent to the wrong address”

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Posted 4 years ago

We are sorry for the confusion as it appears the wrong tracking number was put on your order. We have sent you an email with the updated tracking information of your front splitter!

Posted 4 years ago

“I didn't get it yet”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have not received your package yet. It appears the package is on the way to you, however, the postal service is delayed a bit from the holidays and the pandemic. If you do not receive this package within a week we will ship out a replacement for you and a return label to send the other one back to us once it arrives.

Posted 4 years ago

“Very poor quality! The paste would not even stick on.”

Helpful Report

Posted 4 years ago

Hey Mark, Thanks for reaching out regarding your order! I took a better look at your order and it seems the issue may be caused by you ordering the wrong sized badge inserts. On the order it shows that instead of the MK6 Gli insert that is listed in your vehicle slot, you chose the standard Atlas insert in the vehicle drop down. I will reach out to you to send this back to us and have the correct inserts sent to you instead!

Posted 4 years ago

UroTuning is rated 4.7 based on 15,495 reviews