UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,359 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 16th July 2025

John M

UroTuning 5 star review on 15th July 2025

Aleron M

Dave S

Marvin A

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped components seprately no update to when the rest will be shipping thebstuff i really need”

Helpful Report

Posted 4 years ago

Hey Don!! Thank you for leaving your review. It appears you are actually looking to review the order you placed on the 27th but has not shipped yet. Some of the items on your order shipped from the Supplier directly. Those "direct-ship" items shipped when they were available. The last pieces on that order are arriving today, and your remaining components will ship out today!

Posted 4 years ago

“Not happy with the product. I ordered it for my 1998 gti vr6. To start off the front sway bay was about 4 inches shorter than the stock one and there was no way it will fit with any end link. The rear one fits on the axle but has no way to bolt onto the brackets unless you were to completely remove your parking brake lines. Instructions were extremely unclear . I am forsure going to return this order and look at getting something of similar value becouse I still have faith in this company and would like to give them a second chance”

Helpful Report

Posted 4 years ago

Hey Grant! Thank you for submitting your review of this product. I am sorry to hear that this did not fit your vehicle. We use ST suspensions fitment information and this should have worked on your car, based on the year, engine and model provided, when cross-referenced with their website. There is a note on the ST website that this will only fit vehicles with a factory sway bar, but this should not apply to your car, as you have a stock sway bar. I can certainly assist you with the return of this item, and we will reach out to you via email.

Posted 4 years ago

“I waiting a week and a half for a cheap, aftermarket switch that is faulty. I could have gone to AutoZone and purchased an aftermarket switch. If you're not going to stock these and fulfill them with junk, at least give a heads up that you don't have it. I love you guys and I buy a ton of stuff from you, but I am not impressed with this transaction. For a $10 part, I shouldn't have wasted my time.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. I am sorry to hear that you were not satisfied with your purchase. As stated on the site the item is an aftermarket part and is not something that we have in stock. These are ordered from the supplier. If you are in need of a part quickly you can always call us at 813-444-7021 to confirm before you purchase so we can make sure you get the parts by the timeframe needed.

Posted 4 years ago

“It’s was the wrong part even doe it said for my car fitment been so off”

Helpful Report

Posted 4 years ago

Thank you for your review. We are very sorry to hear that the part you ordered did not fit your vehicle. We would be more than happy to help get this resolved for you and get the correct parts to you. Please let us know what the year make and model of your vehicle is. You can email us at Support@Urotuning.com!

Posted 4 years ago

“We contacted urotuning about a clamp that was stripped and the filter that was bent and yet to have gotten a response so I'm very disappointed if this doesn't get resolved this will probably be the last purchase I make thank you”

Helpful Report

Posted 4 years ago

Samuel, We do not have any record of you reaching out with these issues. Please email us at support@urotuning.com and we will be happy to get a resolution going as soon as possible on your behalf.

Posted 4 years ago

“I been wanting and needing a new front badge for my vw jetta and thought I was gett8ng a new one but no they send out a stupied sticker”

Helpful Report

Posted 4 years ago

We are very sorry for any confusion when placing your order. This item is a badge insert. As noted on the item page the front badge is NOT included. If you would like to return the insert back for a refund we would be more than happy to get that going for you. You can always contact us at Support@urotuning.com if you have any questions or concerns.

Posted 4 years ago

“Never received my order”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have not received your item yet. Looking at the tracking it shows the item is delayed but still on the way to you. However, we want to help you out the best that we can so we will have a replacement out the door for you right away. Please let us know once you receive the other item so we can send you a pre-paid return label to send it back to us!

Posted 4 years ago

“Never recieved it and got a refund”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. We apologize that the package never made it to you. As per our discussion, we offered to send a replacement to you or issue you a refund. You mentioned that you wanted a refund so we went ahead and refunded you. We also mentioned that we can send you a return label to send the item back so you will not have to cover the cost of return. Please let us know if you need anything else!

Posted 4 years ago

“Junk! I ordered the Xpipe in November 2020 an I just recently had it installed and once it was installed I turned on the car and it had 4 loud and very noticeable leaks. 2 leaks were huge right on the Xpipe one on each side and 2 on the exit side. Even with the car on the ground you can clearly hear the air escaping an the more throttle I give it the louder it is. Definitely not what you except on a car of this caliber or a $600 part”

Helpful Report

Posted 4 years ago

Thank you for the feedback on this X-pipe. We are very sorry to hear that the part has some issues with the workmanship. We are reaching out to the manufacturer regarding this issue right away to get this resolved. You can always reach out to us at Support@urotning.com as well if you have any issues with your purchase. We would be more than happy to help make it right!

Posted 4 years ago

“Well I'd love to tell you how the splitter is but it got sent to the wrong address”

Helpful Report

Posted 4 years ago

We are sorry for the confusion as it appears the wrong tracking number was put on your order. We have sent you an email with the updated tracking information of your front splitter!

Posted 4 years ago

“I didn't get it yet”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have not received your package yet. It appears the package is on the way to you, however, the postal service is delayed a bit from the holidays and the pandemic. If you do not receive this package within a week we will ship out a replacement for you and a return label to send the other one back to us once it arrives.

Posted 4 years ago

“Very poor quality! The paste would not even stick on.”

Helpful Report

Posted 4 years ago

Hey Mark, Thanks for reaching out regarding your order! I took a better look at your order and it seems the issue may be caused by you ordering the wrong sized badge inserts. On the order it shows that instead of the MK6 Gli insert that is listed in your vehicle slot, you chose the standard Atlas insert in the vehicle drop down. I will reach out to you to send this back to us and have the correct inserts sent to you instead!

Posted 4 years ago

“no one can answer me back 😒”

Helpful Report

Posted 4 years ago

It appears that we have reached out and answered all of your questions within 48 hours. Please be aware that we have a MASSIVE amount of correspondences that we constantly try to sort through, and get back to everyone as fast as possible! Also, we are out of the office on Saturday and Sunday! Holiday hours can also effect our responses, we where out of the office on Christmas day and will be out of the office again this coming Friday, just so you are aware!

Posted 4 years ago

“No where did this kit state it was a lowering set up I whis I could get my money back have it set to max ride height and my car looks like a teenager should be driving it ride went from a smooth luxury sedan to a rough wagon”

Helpful Report

Posted 4 years ago

Hello Jack! Thank you for your feedback on these coilovers. All of the BC Racing coilovers are by design for lowering the vehicle. They come in Standard and Extreme Low drop options. I apologize for the confusion this has caused you. I will have our web team see what changes we can make to the BC racing coilovers to make the lowering amounts more clear. That being said BC racing coilovers have a lot of adjustability, there may not be a setting that will get you back to factory feel, but you should be able to get them to be pretty comfortable. You may want to reach out to BC racing to see if they have any recommendations for comfort in their adjustable dampening on this kit.

Posted 4 years ago

“Wrong part”

Helpful Report

Posted 4 years ago

Hello Todd! Thank you for the feedback on this part. It appears there has already been a return request submitted and we will be issuing a full refund. I apologize for the error and if there is anything else we can assist you with please reach out to support@urotuning.com

Posted 4 years ago

“I never received my item. I have left several messages with URO tuning and have yet to get a response.”

Helpful Report

Posted 4 years ago

We are sorry to hear that the item you ordered has not arrived at your location yet. It looks like this item is in transit to you still via USPS. I do apologize for their delays as they are working with less staff for COVID. I do see this item is still in transit to you and should show up any day now! Please let us know if you need anything else! We are always happy to help the best that we can!

Posted 4 years ago

“I bought them and it said they fit a 2017 GLI and they actually didn’t”

Helpful Report

Posted 4 years ago

“I order intake for my arteon in nov 21 and still waiting for my package... they say did delivery and never got anything and tried to contact costumer service and nothing really sad no money no intake 😩🥺 for sure -5 Starts”

Helpful Report

Posted 4 years ago

Noel, Due to it being the week of Black Friday our responses as a customer service staff have been a little delayed. We apologize for any delays but noticed we are diligently working on resolving your issues currently. Any future issues just give us 24 hours at least to respond, as we can assure you those issues matter to us and we will work tirelessly to resolve them for you!

Posted 4 years ago

“Great looking intake and very well made. Unfortunately, it does not properly fit a 2017 Golf R, buckling in the engine bay as if crammed under the hood. It did not come with all of the advertised parts either; I ended up having to buy additional items at the hardware store.”

Helpful Report

Posted 7 years ago

“Returned parts because I was Sent wrong parts :( now I have to play the wait game and re order parts”

Helpful Report

Posted 4 years ago

Hello Arnold! Thank you for reaching out to us regarding your order. I am sorry to hear that you received the wrong parts. We will have a customer service representative email you to get this resolved! Please keep an eye out for our email!

Posted 4 years ago

UroTuning is rated 4.7 based on 15,359 reviews