UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,495 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 3rd September 2025

Brianna B

Cody B

UroTuning 5 star review on 1st September 2025

FelixFelix R

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the SAI block off plate along with another part in April.. was told the other part was out of stock yet it was still listed as available on UroTunings website. Waited 2 months with and was told that the company hadn’t gotten back to UroTuning on when the part would be available… the part is still listed as available on the website despite not being available for the foreseeable future. Everyone says that ecs tuning is the worst place to order but so far I’ve had no issues with them and don’t really want to order from UroTuning again for fear of having to wait months for a part that ecs would have at my house in a week…”

Helpful Report

Posted 4 years ago

We apologize that the turbo outlet was on backorder with your order. I see that we reached out to you after the order was placed to inform you that 034 was out of stock of this item. The item is set as a direct ship from the manufacturer on our site. It does not say this item is in stock here. I apologize for any confusion that may have caused you. Due to the shipping address on your order being outside of the country, it does take some time for the packages to get delivered. You can always contact us by phone or email at 813-444-7021, or Support@urotuning.com as we would be more than happy to help find parts for you that meet your timeline.

Posted 4 years ago

“The part they sent me was the wrong dryer and it screwed up my entire weekend I had set aside to do it. I thought it was me at first but I double checked the part number I ordered with the dealer part number and I ordered the right one. But they sent me something different. Unfortunately it looks close to what is suppose to be in there with subtle differences. So when I got the part I thought it was right until I got the car torn apart and it wasn’t. I then tried calling customer service left a message and have not heard back that was 3 days ago. I ended up having to order one from rock auto and upgrade the shipping so I could get it in two days. I am a little annoyed to say the least”

Helpful Report

Posted 4 years ago

We are very sorry to hear that the part you received was not correct for your vehicle. We order these from a local supplier and the part may have been packaged incorrectly. We would be more than happy to make this right for you with a refund. I see that we tried to call you back, however, your voice mail was not set up yet. If you have any questions you can contact us at Support@urotuning.com.

Posted 4 years ago

“Ordered but still not received”

Helpful Report

Posted 4 years ago

We apologize for the delays with USPS international shipments. It appears that they are extremely slow currently. They have reported that it can take up to 21 business days for them to deliver packages at this time. You can contact us via Support@urotuning.com.

Posted 4 years ago

“I ordered the product back on May 10th, finally shipped like 4 or 5 weeks later. Then UPS lost it the day it was supposed to be delivered. It’s been 9 days since I was supposed to receive the item, my car has been down since May 10th. I have ordered products from China that have taken less time to reach me.”

Helpful Report

Posted 4 years ago

We are very sorry to hear of the issues with your order. We will reach out to the manufacturer that this shipped from so we can start a claim for your shipment. We will work with you via email to get this resolved.

Posted 4 years ago

“Gave it a one-star because it doesn't work. It gives me error codes. I want to refund because I seen cheaper ones on eBay!”

Helpful Report

Posted 4 years ago

We are very sorry to hear that these items did not work for you. I see that we are working with you via email to get this resolved and or returned back to us.

Posted 4 years ago

“Website said item was in stock and i am now waiting for it to be in stock.”

Helpful Report

Posted 4 years ago

Thank you for leaving your review. This order was placed Friday after hours and was processed and shipped out Monday morning. I apologize if this item did not get to you in time. Please note that you can always call us at 813-444-7021 or email us at info@urotuning.com to see when the item may ship and get delivered to you.

Posted 4 years ago

“Not my favorite place to shop”

Helpful Report

Posted 4 years ago

We are very sorry to hear that the bulbs did not work for you. We have sold a lot of these without issues. If any bulb is not seated correctly and or comes in contact with the housing it can cause the housing to melt. It is always best to double-check the installation and orientation of the installed bulb to ensure it is seated correctly. If you have any issues with the items that you purchase from us you can always contact us at Support@urotuning.com.

Posted 4 years ago

“Did not fit in steering wheel emblem. Too small”

Helpful Report

Posted 4 years ago

We are very sorry to hear that this did not fit your vehicle. I believe the insert ordered was the wrong option as you selected mk7 Golf. The steering wheel in the photo appears to be a GTI. These are two different parts. We would be more than happy to help get the correct part to you. Please reach out to us at Support@urotuning.com

Posted 4 years ago

“arrived damaged, did not work”

Helpful Report

Posted 4 years ago

We are very sorry to hear that the item arrived damaged to you. We would be more than happy to help get this resolved. Are you able to email us at Support@urotuning.com? If you can send us photos or details of the issue that would be very helpful.

Posted 4 years ago

“Ordered 2 items. Shipping manifest with tracking showed 2 items. Only ONE item arrived. Few days later I was told the other item was on back order and wouldn't be available for 2 weeks. That would of been nice to know prior to ordering.”

Helpful Report

Posted 4 years ago

“Can not review what u order pay for April 15th and still have not received”

Helpful Report

Posted 4 years ago

Hey Garda, Thank you for the feedback on this order. It looks like this was hung up in transit to you. It does look like it spent quite a while in customs, which we really do not have control over. I do apologize for the shipping time. If there is anything else we can assist you with please email support@urotuning.com!

Posted 4 years ago

“Honestly very upset with my recent experience with UroTuning. I purchased a rim which they showed in stock. I purchased it around mid April paid extra for 3 day shipping because I had bent my rim and it wouldn't hold air. A couple of days later they emailed me saying that is on backorder and I would have to essentially wait another month for the rim because they never actually had it in stock. It is now June and I have yet to receive my rim that I purchased. It's been so long that I sent out my bent rim to get fixed, and I've already had it on the car for a week at this point now. I haven't cancelled my order because at this point I will keep it as a spare, since it took so long that I ended up just repairing the rim so that I can finally drive my car.”

Helpful Report

Posted 4 years ago

Hello Dustin! Thank you for the feedback on your order. I am sorry that this took so long to fulfill from Aodhan. We do not stock most wheels, instead, utilizing a drop shipping fulfillment method. That being said it looks like we did issue a refund for the expedited shipping on this order as you requested. This wheel is expected to be delivered on Friday. 6 weeks is definitely on the longer side for a wheel from Aodhan. If there is anything else we can do for you, please reach out to support@urotuning.com!

Posted 4 years ago

“Website has incorrect information on a part I ordered.”

Helpful Report

Posted 4 years ago

We appreciate you letting us know about the fitment issue, we have already updated our website and issued a return label to you, as soon as we receive the credit memo back from our supplier we will refund you in full. Please let us know how else we can help you via email at support@urotuning.com.

Posted 4 years ago

“I paid 90$ extra for 2 day shipping and it took 4 days to process alone very slow poor service”

Helpful Report

Posted 4 years ago

Hello Ryan! Thank you for your feedback on this order. It looks like the camshafts were shipped directly from IE for your order. Direct ship items can have a little longer processing time than parts that are in stock. However, I noticed that IE shipped this with ground shipping, instead of your selected 2 Day Serivce. I have issued a refund for the shipping speed that you paid for but did not receive. If there is anything else we can assist you with, please reach out to Support@UroTuning.com!!

Posted 4 years ago

“Spacer did not fit my 2016 Golf R. I guess there is another one that is positioned differently and cost more. Would have been nice to know that....I'm not sure why they even offer this piece as a direct fit.”

Helpful Report

Posted 4 years ago

Hello Johyda! Thank you for your Feedback. It looks like we went ahead and swapped this out for the correct option, at no charge to you. Please reach out to Support@Urotuning.com if you need any further assistance!

Posted 4 years ago

“Can fine lots of parts for my Audi...”

Helpful Report

Posted 4 years ago

We are glad to hear that you are able to find parts for your vehicle. Was there an issue that you gave us 1 star?

Posted 4 years ago

“It did not fit. I had to send it back.”

Helpful Report

Posted 4 years ago

We are sorry to hear that the part did not fit. I see there are a few models listed for your vehicle depending on was size your vehicle has. We did take care of this for you and issues you a refund. If you need anything else please feel free to let us know!

Posted 4 years ago

“I placed my order in April 30th and it is now May 17th. I have not received my order nor a tracking number or an updated status. I sent an email to support but have not been contacted back yet. The product was expensive and I am very disappointed I have not received any updates yet, let alone the product itself.”

Helpful Report

Posted 4 years ago

Hello Joel! Thank you for reaching out to us regarding your order. It looks like this has shipped and was actually marked as delivered today. You should be receiving emails/texts with updates if your order information is accurate. If you need our assistance please send an email to support@urotuning.com and we will get this resolved!

Posted 4 years ago

“They don’t return calls”

Helpful Report

Posted 4 years ago

We apologize that you were not able to get through to us. We do have a limited number of phone lines. You can always contact us at Support@urotuning.com.

Posted 4 years ago

“A piece of the exhaust arrived damaged. I am currently waiting for a replacement. Working with customer service has been terrible and they are ignoring my requests for updates on the replacement. I had to contact AWE Tuning myself to get the ball rolling. Bad customer service.”

Helpful Report

Posted 4 years ago

Hello Kyle! Thank you for your review. We are very sorry to hear that this arrived damaged. I see that we are working with you via email and we were able to get the replacement sent out. If you have any questions please reach out to us via email at info@urotuning.com!

Posted 4 years ago

UroTuning is rated 4.7 based on 15,495 reviews