UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,363 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 16th July 2025

John M

UroTuning 5 star review on 15th July 2025

Aleron M

Dave S

Marvin A

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never recieved the air freshener pretty sick.”

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Posted 5 years ago

“It’s leaking oil factory seal didn’t leak at all had the engine rebuilt so now I have to remove engine or transmission to see what the issue is”

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Posted 5 years ago

“Great looking shift know, Easy install.”

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Posted 5 years ago

“I bought the helix mk7.5 style headlight for my gti and the headlight was messed up and ended up melting the housing in less than 24hrs and I’ve been refused a replacement or even a discount on a replacement”

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Posted 5 years ago

“I had these for about a month and they already went bad.”

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Posted 5 years ago

“Bought a Graf water pump for my VW Tiguan. Took a few hours to install. A year later the temp sensor within the pump failed.Was told no warranty. Replaced temp sensor with genuine VW. Took a few hours. Now the pump has failed. A few more hours. My advice is buy parts from somewhere with a warranty. ECS tuning is lifetime warranty. You have lost a customer.”

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Posted 5 years ago

“I had a few questions initially before making a purchase and the salesperson had absolutely no technical knowledge whatsoever on the product... this was my first, and it will probably be my last purchase from Urotuning because of this unfortunate experience!!! how can you be a salesperson at a performance product company and not know anything about the products you're selling? seriously!!!”

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Posted 5 years ago

“Unfortunately I still haven’t received my package yet . Already had spoken to customer service and they had filed a claim for my missing package hoping to hear from them soon.”

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Posted 5 years ago

“The items took too long to ship it to me, and when I received the Item there is one missing Item I didn’t received.”

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Posted 5 years ago

“Very disappointed I’ve got delivery the complete Air lift system on a Friday and the next day goes on Sale for 1399.00 and I email to you guys and your response was very unsatisfactory.”

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Posted 5 years ago

“I purchased a set of vrsf 3" catless downpipes along with a Berger Motorsports cowl filter a for my 08 135i on Monday, October 29, 2019. The next day, I received an email with a FedEx tracking nunber letting me know that one of the items in my order (Cowl filter) was on the way. The next day, another email with a FedEx tracking letting me know the last item in my order (downpipes) was on the way. Fast forward to 11/1/19, I was expecting my parts to arrive according to the FedEx tracking number. Cowl filter arrived but no catless downpipes. In hindsight, I should have known there was an issue when the FedEx tracking status didn't change from label created for the downpipes. The next day, three FedEx tracking status changed to: pending. I reached out to Urotuning and explained the situation. I was told they'd reach out to VRSF and call me back. Urotuning made sure to let me know that vrsf is very hard to get a hold of and through email only. They didn't call me back. I called 3 more times in the timeframe of 3 days, before I got a call back. They finally let me know the catless downpipes were on a 1 week back order. I left an email on vrsf's website and a someone replied to my email within seconds. They said the catless downpipes are on a 1 week back order. I asked about the creakote option (which is what I ordered) and they said that's 4-5 weeks. I then checked VRSF's website and saw the back order status had been updated to the product. So at this point, im going to be waiting a month and a half for a set of downpipes . Had I know this when I ordered, I would have purchased a different brand of downpipes or maybe a second hand set. Nov. 13th: I have yet to receive any kind of notifcation from Urotuning letting me know that my order won't actually be just one week delayed but more like 4-5 weeks. Poor first experience with Urotuning. Thumbs down. I'll shopping with ECS or FCP Uro going forward. Rant over/”

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Posted 5 years ago

“came in a week late and took 3 tries to get the order right. customer service was great but overall bad first experience”

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Posted 5 years ago

“It never showed up”

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Posted 5 years ago

“Item shipped damaged do not recommend anything from this commpany they refused to resolve the issue”

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Posted 5 years ago

“Dissatisfied. I'm not happy with the new boost gauge. It's still off and sits at negative one the needle should be exactly on the zero. I spent 55$ after I spent 70..not cool at all.”

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Posted 5 years ago

“I will not recommend buying from here , they mess up on your order and don’t respond back to resolve the issue. I received a 2 1/2in downpipe when I ordered a 3in downpipe and they hassle with me, saying it’s a 3in downpipe and I even sent them pictures of the pipe being measured and no response ever since.”

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Posted 5 years ago

“Decals was incorrect for. Would like a refund”

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Posted 5 years ago

“The product was not packaged good, missing parts, scratched and nicked. They are trying to correct the situation but saying that you wont see the marks isn't correcting the situation. Hopefully they make right on this sale.”

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Posted 5 years ago

“Website wasn’t up to date and got a def looking ecu was looking into getting the all black i was told pretty much accuair needs to send u guys more info to update ur website and pretty much deal with it . According to accuair website there latest model switchspeed is the all black that’s why i bought it from u guys . Amazon and other companies show the stainless steel ecu but i need up stick with that one due to ur lack of website update”

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Posted 5 years ago

“Wrong shipping”

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Posted 5 years ago

UroTuning is rated 4.7 based on 15,363 reviews