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UroTuning Reviews

4.7 Rating 15,495 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,495 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

This is stickers. Not center caps.
Helpful Report
Posted 5 years ago
Wrong parts sent twice! Will never use again. Let's see if I have a chance to win with this review?
Helpful Report
Posted 5 years ago
Said it would fit my car but when i tried was missing a piece to put the MAF in and didnt fit at all. $280 For nothing...
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Posted 5 years ago
I buy a cold air intake and it never said that is illegal in California . So I just spend $315 dlls to have it here at my garage.
Helpful Report
Posted 5 years ago
After receiving the BOV and then getting it installed it was acting up and leaking boost, it’s very iffy and each day is a different outcome. Sometimes it leaks boost sometimes it doesn’t. Overall Urotuning has been a pleaser to deal with they are helping me get my money back but Turbosmart has been a hassle and is not be cooperative with me. This is why I rate the product at “very poor.” Currently still haven’t gotten a refund as they want to test it and then send it back to me.
Helpful Report
Posted 5 years ago
I ordered a brake sensor bypass connector. They are not needed but make for a clean, simple install. The sensors are bought for about $5 online. The bypass sensor is nothing more than the sensor wire with the 2 wires soldered together. At $20, this seemed like a fair price to pay. However that is per sensor. 2 are required per car and Uro only ships one. $40 is incredibly steep for 2 connectors that can be had at the dealership for $10. I attempted to return unused and received a partial refund. Not a great first experience with UroTuning.
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Posted 5 years ago
I bought it months ago, it's still not shipped. Even emailed Uro, they blamed someone else. I'm going to cancel the order and never come back. I have a 335i and a TDI Jetta that I'm working on, I'm sure someone else will sell me parts. I wish i could leave 0 stars.
Helpful Report
Posted 5 years ago
Did not light up. Did not work. At all!
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Posted 5 years ago
never recieved the air freshener pretty sick.
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Posted 5 years ago
It’s leaking oil factory seal didn’t leak at all had the engine rebuilt so now I have to remove engine or transmission to see what the issue is
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Posted 5 years ago
Great looking shift know, Easy install.
Helpful Report
Posted 5 years ago
I bought the helix mk7.5 style headlight for my gti and the headlight was messed up and ended up melting the housing in less than 24hrs and I’ve been refused a replacement or even a discount on a replacement
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Posted 5 years ago
I had these for about a month and they already went bad.
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Posted 5 years ago
Bought a Graf water pump for my VW Tiguan. Took a few hours to install. A year later the temp sensor within the pump failed.Was told no warranty. Replaced temp sensor with genuine VW. Took a few hours. Now the pump has failed. A few more hours. My advice is buy parts from somewhere with a warranty. ECS tuning is lifetime warranty. You have lost a customer.
Helpful Report
Posted 5 years ago
I had a few questions initially before making a purchase and the salesperson had absolutely no technical knowledge whatsoever on the product... this was my first, and it will probably be my last purchase from Urotuning because of this unfortunate experience!!! how can you be a salesperson at a performance product company and not know anything about the products you're selling? seriously!!!
Helpful Report
Posted 5 years ago
Unfortunately I still haven’t received my package yet . Already had spoken to customer service and they had filed a claim for my missing package hoping to hear from them soon.
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Posted 5 years ago
The items took too long to ship it to me, and when I received the Item there is one missing Item I didn’t received.
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Posted 5 years ago
Very disappointed I’ve got delivery the complete Air lift system on a Friday and the next day goes on Sale for 1399.00 and I email to you guys and your response was very unsatisfactory.
Helpful Report
Posted 5 years ago
I purchased a set of vrsf 3" catless downpipes along with a Berger Motorsports cowl filter a for my 08 135i on Monday, October 29, 2019. The next day, I received an email with a FedEx tracking nunber letting me know that one of the items in my order (Cowl filter) was on the way. The next day, another email with a FedEx tracking letting me know the last item in my order (downpipes) was on the way. Fast forward to 11/1/19, I was expecting my parts to arrive according to the FedEx tracking number. Cowl filter arrived but no catless downpipes. In hindsight, I should have known there was an issue when the FedEx tracking status didn't change from label created for the downpipes. The next day, three FedEx tracking status changed to: pending. I reached out to Urotuning and explained the situation. I was told they'd reach out to VRSF and call me back. Urotuning made sure to let me know that vrsf is very hard to get a hold of and through email only. They didn't call me back. I called 3 more times in the timeframe of 3 days, before I got a call back. They finally let me know the catless downpipes were on a 1 week back order. I left an email on vrsf's website and a someone replied to my email within seconds. They said the catless downpipes are on a 1 week back order. I asked about the creakote option (which is what I ordered) and they said that's 4-5 weeks. I then checked VRSF's website and saw the back order status had been updated to the product. So at this point, im going to be waiting a month and a half for a set of downpipes . Had I know this when I ordered, I would have purchased a different brand of downpipes or maybe a second hand set. Nov. 13th: I have yet to receive any kind of notifcation from Urotuning letting me know that my order won't actually be just one week delayed but more like 4-5 weeks. Poor first experience with Urotuning. Thumbs down. I'll shopping with ECS or FCP Uro going forward. Rant over/
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Posted 5 years ago
came in a week late and took 3 tries to get the order right. customer service was great but overall bad first experience
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Posted 5 years ago
UroTuning is rated 4.7 based on 15,495 reviews