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US Ciate London Reviews

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

Company Reviews

Product Reviews

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 19th April 2022

44

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only issue I have is with the shipping was lost on the first shipment the. When I finally got confirmation that I would be sent my order again they were out of one of the colors I had originally chosen I chose alternate color and thought all would be fine. Well I paid for 6 colors only received 5! I am quite happy with the product it self though.”

Posted 3 years ago

“I absolutely loved it the first couple of uses! It’s the most amazing brow product I’ve ever used. However, a couple days after the first use, it dried out. Way too quickly in my opinion. It’s amazing for one, maybe 2 weeks but after that it dries out and just isn’t worth it after that. It’s a real shame.”

Posted 3 years ago

“Love these products! But only gave 3 stars because, unfortunately, it doesn't stay on as good as it use to. Still beautiful colors though!”

Posted 3 years ago

“I love most of my products and they arrived surprisingly fast, but I needed to return something and the return policy is terrible, so I won’t be purchasing from here again. There are MANY beauty suppliers that don’t require returns to be completely unopened and don’t charge for return shipping. Now I’m stuck with an expensive product, in a color that I cannot wear. Very disappointing!”

Posted 3 years ago

“I love the nail stickers I bought but the top coat didn’t seem to work well. My polish chipped off and peeled off after a few days. I’m very disappointed because As i said I love the stickers and it’s a waste if they only last a few days.”

Posted 3 years ago

“Love the colors. Did not stay on as promised. A little too cakey and thick for me.”

Posted 3 years ago

“The glitter lip gloss goes on moist a d nice, however i found that it dryed up rater quick macking it very uncomfortable to wear. Also the glitter did not come out the same as in the picture. If i had my choice i would not buy again definitely.”

Posted 3 years ago

“The glitter flip did not do as it claims. It's not at thick as it looks. Colors are pretty but still had to use a regular lipstick underneath”

Posted 3 years ago

“Very different”

Posted 3 years ago

“They owe me a free watermelon primer on my last order they said if it shipped they may not be able to include it I tried to add it as a free gift and it. ChArged meci euther want the free gift sent orca ten dollar credit”

Posted 3 years ago

“Haven’t received yet.”

Posted 3 years ago

“I love the color but I have to say it’s not as sparkly as I thought it was going to be. It’s more of a shimmery type of lipstick but overall it is still beautiful and I love it!”

Posted 3 years ago

“The colors aren’t what is shown, the glitter isn’t as visible as advertised”

Posted 3 years ago

“Glitter Flip lip gloss colors are deceptive. Picture looks like a glittery gloss, but they are thick matte colors. Awful. I cannot wear those colors and I purchased three.”

Posted 3 years ago

“Not as much glitter as portrayed but still beautiful”

Posted 3 years ago

“Wasn’t as good as I thought it would be. The glitter isn’t as prominent as it is in video. The color wears off & to somewhat a different color. I will not repurchase.”

Posted 3 years ago

“I love the colors but one was slightly open and leaked in the packaging.”

Posted 3 years ago

“Ciate Infamous is my all time fav. Tried to order it n they sent me Trouble. Not satisfied with their response.”

Posted 3 years ago

“It's an ok product.”

Posted 3 years ago

“I’m new to this brand. Discovered during video on Glitter Flip lipgloss.”

Posted 3 years ago

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US Ciate London is rated 4.1 based on 3,078 reviews