US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 23rd April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only purchased one item so I don't want to rate the entire company based on one bad experience.”

Helpful Report

Posted 6 years ago

“Eye makeup great. Other stuff mediocre.”

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Posted 6 years ago

“I loved the color and the glitter delivered. The lipstick does not last very long. I bought the color for upcoming party. It will be fun to wear. Just don't think it will hold up to eating or drinking. I tried it yesterday and it came off pretty quickly without eating or drinking. Color is pretty and I love the glitter effect”

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Posted 6 years ago

“How am I suppose to leave a positive review if I still haven’t even received my products? I paid for them, yet I’m still waiting for my products. A 10% discount only if I buy more products is suppose to make me happy for not receiving my first order?”

Helpful Report

Posted 6 years ago

“I ended up having to purchase the 3 Jessica Rabbit products separately bc you guys never offered/stocked the collection together.....in the one box, at the discount price.....even though you stocked the individual ones.”

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Posted 6 years ago

“Ordered the glitter flip”

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Posted 6 years ago

“Honestly, I was a lil disappointed. When I puckered my lips to make the glitter appear, it became very patchy, and the matte color would start chipping off. And yes, I waited for it to dry first. Not sure what I can do differently, but hopefully I find something that makes them wearable.”

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Posted 6 years ago

“if you don't like full coverage don't buy these--these are not translucent at all.”

Helpful Report

Posted 6 years ago

“I don't have much experience with Ciate.”

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Posted 6 years ago

“Did not sparkle like it said after repeated attempts Disappointed”

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Posted 6 years ago

“The product in general is great! I referred to the transformation as witch craft cause it just blows my mind it works! The colors are a tad different than pictured but all in all, I love this product!”

Helpful Report

Posted 6 years ago

“Not as glittery as I expected from the picture, very drying on the lips. The Dark Purple has a very good color, but the glitter is not as defined and my lips looked like I was dehydrated. Its okay as long as you do not eat or drink.”

Helpful Report

Posted 6 years ago

“Most of the colors are stunning. But I find this lip product is too dry for my lips. Within 10 min after applying my lips got cracked. I wish it could be more moisturizing and velvety.”

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Posted 6 years ago

“Very good company to order from. Very fast shipping and receiving. Will be ordering from them again.”

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Posted 6 years ago

“I love this setting powder, but mine came half empty which is why I’m putting acceptable.”

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Posted 6 years ago

“The matte-to-glitter lipsticks were just as promoted. Fun and gorgeous on! The sponge applicator is cheap and will probably tear apart soon.”

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Posted 6 years ago

“I was disappointed in the colors when they arrived. They looked nothing like the picture or color on the skin tone within the color choices. I have ordered two more with better hopes of color. :-(”

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Posted 6 years ago

“I loved the colors, but they are too dry on my lips. Wish they wouldn’t dry my lips too much. I tried the glitter flip lipsticks.”

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Posted 6 years ago

“The colors are gorgeous and litetaly last thru eating and drinking BUT we had ZERO glitter despite following directions!”

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Posted 6 years ago

“The products are great, however I wrote an email to customer service about my orders and never heard back which is very disappointing.”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,078 reviews