US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 23rd April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are beautiful, need to take better care when mailing them though.”

Helpful Report

Posted 6 years ago

“I dont like how the colors dont stay true to the original color. For example, I love how whisper looks when I apply it. After an hour its a different darker color that doesn't look like anything I put on earlier. Still trying to find a shade to fall on love with. I would like to try chaos but afraid to drop another 20 bucks on a shade I am not going to love.”

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Posted 6 years ago

“The brand seems good.. I've only used the Glitter Flip.”

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Posted 6 years ago

“I've tried to leave reviews on the website, Facebook but unless I'm leaving the Fantastic review you don't allow reviews to be posted. The packaging says the powder is 5.2 Oz, but it absolutely is not as I have products that are correctly 5.2 Oz... And this was halfway full.”

Helpful Report

Posted 6 years ago

“First time buying from here and i'm 50/50. The options and colors are vast but i feel there is room for improvement. The formula for the liquid velvet is on point but the glitter flip is drying. I would encourage to try the glitter flip cause it never hurts to have something fun in your bag!”

Helpful Report

Posted 6 years ago

“I'm so excited to try this but for some reason its been sitting in phoenix(the city I live in) for 3 days at the post office but trust me when I EVENTUALLY get it I will review it..So I couldnt give you a amazing review but I've just been waiting for ever when I paid for the 3 day, you guys did it right just the USPS is being annoying..”

Helpful Report

Posted 6 years ago

“The glittery effect was definitely NOT as VIBRANT as the videos circulating the internet portrayed. The videos are VERY misleading. But the matte-ness of the lipstick/gloss was very satisfying.”

Helpful Report

Posted 6 years ago

“I loved the colors but even with a lip balm, it was very dry. So the color ran and left my lips crack. Not sure what else I can use it with so it won’t leave my lips glossy.”

Helpful Report

Posted 6 years ago

“Love the stamp liner, but the smudging is very disappointing. How can I make it last and not smudge?”

Helpful Report

Posted 6 years ago

“The colors are nice. The glitter is less radiant than advertised, but I like subtle. The lipstick dries out quickly and make the lips look cracked. Would love the product to be more glossy.”

Helpful Report

Posted 6 years ago

“I was very excited for this product and know people who love this product. However, I bought the glitter flip lipstick in Whisper and it was great until it completely changed colors after 2 hours.”

Helpful Report

Posted 6 years ago

“The lipflip was ok... I'm not overly impressed ...”

Helpful Report

Posted 6 years ago

“The product is not how it is in the advertisement. I wasn’t very pleased”

Helpful Report

Posted 6 years ago

“I loved my first gloss. Bought the next two and neither look close to the color advertised.”

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Posted 6 years ago

“Fast shipping,nice packaging. Product does exactly what you say it does. Loved the colors. How ever, my lips felt funny and dry over time. I probably wouldn't buy more.”

Helpful Report

Posted 6 years ago

“Colors were not at all like pictures”

Helpful Report

Posted 6 years ago

“I was excited to get the seemingly high quality, beautiful lip color flips because I ride a sport bike to work and the idea of the lip color staying without transferring to anything, my hand, my helmet, or otherwise was great. But alas, it did not ever dry and I didn’t overdo it, but all day it came off especially when I took my helmet off but even hours later while eating food/drinking etc. The color lasts but the whole concept of why I bought them didn’t which is for it not to smear.”

Helpful Report

Posted 6 years ago

“The glitter is beautiful and works just like it shows. Was slightly disappointed in the color it was quite a bit darker thank showed on the website. It is more of a orange brick color than a tan. Too dark for me so I probably won't wear it.”

Helpful Report

Posted 6 years ago

“The lipstick was good...it really dried out my lips though and there was not a lot of sparkle as it was advertised”

Helpful Report

Posted 6 years ago

“My first ordered I placed on my credit card it went through but never got an email on the first order.. So I thought maybe it really never went through so I placed a second order and got a confirmation email,,, when the mail came I got two separate packages so the first order did go through, unfortunately there is no phone to call customer service. Needless to say I mailed back the first order to get credit back to my card.....”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,078 reviews