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US Ciate London Reviews

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

Company Reviews

Product Reviews

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 23rd April 2022

US Ciate London 5 star review on 19th April 2022

44

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this because Jeff Starr looked so beautiful and he recommended it. I bought 4 different lipsticks and was somewhat disappointed with all four. They were not sparkling enough not like on the video and it did not last all day like maybeline that I can get at the corner Friday store. If I could return them I would but I already used each one of them. Sorry, I got overly excited because I have small lips. Won’t do that again. Karen Fitz”

Posted 4 years ago

“I gave an acceptable review based on shipping. According to the post office my package did not have a label on it so the post office had to research where it was going, repackage it and send it to me. Product is wonderful.”

Posted 4 years ago

“Plenty of sparkle on exterior of tube but not on inside.”

Posted 4 years ago

“I ended up buying the wrong lip colors because I couldn’t figure out which ones the model was wearing. It would be nice to label each one according to the color she is wearing. I’m so disappointed with my colors.”

Posted 4 years ago

“The lipstick itself it beautiful but it’s not the color that I thought. It looks completely different in person.”

Posted 4 years ago

“I wasn't happy with the Candy shade of glitter flip lipstick. Cust. Service offered to send me another shade. Happy with this solution...great service!”

Posted 4 years ago

“I was expecting no smudges -- however, it does smear. I was expecting more glitter and gloss. There is NOT as much as anticipated. Not great, but not horrible either.”

Posted 4 years ago

“Great lipstick....... but the advertising shows wayyy more sparkles in it. Was a lil dissatisfied when I put it on. It was all lipstick and no gloss or sparkles”

Posted 4 years ago

“Customer service is meh...”

Posted 4 years ago

“To be honest, I don’t know how to feel about this glitter flip lipstick. When I first put it on, I was like ooh coverage! But then when I let it dry and pressed my lips together, I was disappointed. Not nearly as sparkly as I thought it would be and felt really dry.”

Posted 4 years ago

“I ordered the wonderwand mascara, direct from this website, after receiving a sample for Ipsy. I LOVED the sample. The full size that I ordered though is already flaky upon application. It’s as if it’s old and dried up. It’s still usable, but there’s a lot of tweaking and cleaning up involved. I have to say I’m a little disappointed.”

Posted 4 years ago

“Is the powder supposed to be half empty? I got one from fabfitfun and it was half or less than full so I bought this package and it was the same???”

Posted 4 years ago

“Pretty fast delivery. Colors are not what they look like in the photos.”

Posted 4 years ago

“When i received my Glitter Flip's in the mail they looked old, the ingredients were separating in the tube. When applied the formula was sticky and drying. Not sure if i got a bad batch, old batch.”

Posted 4 years ago

“i was not impressed sadly. I do like Ciate products but this was a fail for me. I will not order again and I will probably not use them. Very dry, I had to use multiple coats to make the color look decent.”

Posted 4 years ago

“Shipping was fast.”

Posted 4 years ago

“Did not like. Too dry. Didn’t sparkle.”

Posted 4 years ago

“Shipping was fast and received a free gift (highlighter). 1 out of 2 items as described. They should stick to nail polish. The return policy makes no sense. I can return and item but not after trying it and don’t know what it’s like without trying it... catch 22”

Posted 4 years ago

“Ok. I was really hoping to love this after seeing Hannah Martin wear it on YouTube and Instagram. But even though I sheer it out with a thinner foundation and only use a little,it looks a little cakey onmy mature skin. I’ll keep experimenting though. It’s a great value.”

Posted 4 years ago

“I like this nail polish and the size of the mini bottles. However, the brush on them is not as quality as others. There were loose bristles that made it difficult to get a smooth paint on my nails. I also ordered a color that appeared to be bright baby pink, when I received it though, it was an ivory color.”

Posted 4 years ago

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US Ciate London is rated 4.1 based on 3,078 reviews