USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of jacket excellent”

Helpful Report

Posted 7 years ago

“Was not happy when it came to returning items as the store only offers a credit note and you pay for postage to send back when you have already paid postage to receive the items. It does not cost USC £5 for shipment as they get discounted rate via hermes. The whole thing costing too much even if your not keeping the items.”

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Posted 7 years ago

“I was sent someone else’s order! The item I had ordered was then out of stock which left me 3 days before Xmas running around trying to find another pair of boots! Not great!!”

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Posted 7 years ago

“Item missing from my delivery, my email hasn’t been replied to, it was a Christmas present and I still haven’t recieved my item or even a refund For”

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Posted 7 years ago

“Order was never received even though I received a email/text stating that it was delivered.. I was home all day and had numerous parcels delivered throughout the day but this one.. I have emailed the customer services team but had no response from them”

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Posted 7 years ago

“Great service - nice prices too. Bought for presents, good value for money”

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Posted 7 years ago

“Super fast delivery although one item I wanted apparently wasn’t in stock and was taken off the order”

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Posted 7 years ago

“Purchased a bag and top and the bag wasn't in stock and have still had no refund”

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Posted 7 years ago

“Good service all round from placing the order to the jacket arriving. Happy with the service provided.”

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Posted 7 years ago

“Ordered a Levi Trucker jacket in dark blue Medium What I received was a light blue faded jacket in Large ! It was not wrapped in a bag either Very Poor service”

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Posted 7 years ago

“Thank you so much, very satisfied!”

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Posted 7 years ago

“Some time saiz not good”

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Posted 7 years ago

“Took my money for an item ‘in stock’ and then sent me an email 4 hours later saying it was out of stock and weren’t so quick to return the money as they were at taking it.”

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Posted 7 years ago

“Brilliant, thank you.”

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Posted 7 years ago

“You sell things you do not have in stock! My order has been amended and sent partly only. Not good...”

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Posted 7 years ago

“Best site ever especially the sales page where can also get good bargain. Sadly my local usc closed so now only use your site now.”

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Posted 7 years ago

“Ordered jeans for Christmas gift, expected delivery in approx 4 days, paid standard charge,but jeans delivered in 2 days. Very fast service.”

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Posted 7 years ago

“Still haven’t received my order and have emailed usc and no reply last time I order from them”

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Posted 7 years ago

“I still haven’t received my order after 2 weeks,”

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Posted 7 years ago

“First Class 👌”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews