USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Very good customer service. Great quality clothes. Good range of products.”

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Posted 7 years ago

“Quality brand products at affordable prices, good communication updates and a quick delivery.”

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Posted 7 years ago

“My dad has lived in these same trainers for many years and they are getting harder and harder to find and increasing a lot in price too so when I found them on here I was buying him them for Christmas. When they arrived the box was squashed and ripped and the velcro was stuck on the laces and had threaded them. So wasn't impressed however no time to send back and change so had to change laces and fix box. For the price of them you'd expect more.”

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Posted 7 years ago

“Very disappointed with item as it had a stain on the front. Will have to be returned as was a Christmas present for grandson.”

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Posted 7 years ago

“If I could give you a 0 I would, psied next day delivery last Monday and still no items been received I now have a boyfriend with no Christmas gifts because of USC and have shopped with you for years! Customers services also need to find some manners and know how to deal with complaints. Absolutely disgusted with the Company and very upset.”

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Posted 7 years ago

“Great prices and quick process of delivery to store”

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Posted 7 years ago

“Placed order on 16th December and never received it as it’s went missing .. first time using USC on-line think it’ll be the last .. now waiting for my refund”

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Posted 7 years ago

“Turned up in a sports and soccer bag, as I wasn’t expecting sports and soccer my husband opened the parcel and found his Christmas presents. terrible!! And now iv opened a pair to find the electric tag still on one pair not happy at all”

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Posted 7 years ago

“Ordered two pairs both fitted perfectly very happy”

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Posted 7 years ago

“one hundred of one hundred points”

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Posted 7 years ago

“A+++”

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Posted 7 years ago

“Great price, delivered on time and website was a piece of cake. Will definitely use again.”

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Posted 7 years ago

“Good selection of clothes and brands. Delivery can be slow to store”

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Posted 7 years ago

“I still haven’t received my order so I’m not very happy with the service”

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Posted 7 years ago

“Good service and clothes, think delivery price could be better”

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Posted 7 years ago

“Excellent service. Product was £20 cheaper than anywhere else and delivered promptly.”

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Posted 7 years ago

“Delivery was quick and easy, with collection from sports direct but the jeans were awful and the button had come off. I think it is absolutely disgusting that they will give you a credit for sports direct when you return the items in store but won't give you a refund. I can half understand when the items aren't suitable but to have the same rule for faulty goods is really really bad customer service. You are sticking to the law in offering a refund if you post back to the warehouse but you are making it as difficult as possible for your customers to get the refund which is very poor customer service. I certainly won't be buying anything else online”

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Posted 7 years ago

“Good value, fast delivery Poor packaging. T-shirt - a Christmas gift - was screwed up in a ball and therefore creased all over and was sent in an opened and oversized inner bag”

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Posted 7 years ago

“The stuff I ordered is great, but the parcel was out for delivery and after waiting in all day did not arrive. The following day I tracked it which said it had been delivered. I was in and no-one came to the door or put a slip through the door to say it had arrived, however it was at my back door just left there. It is a right of way so anyone could have lifted it and I would have never got the delivery. Not a good delivery service!!”

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Posted 7 years ago

“Delighted with USC. I was able to get my Grandson what he asked for at this special time. I ordered one day and two days later it was hear ,brilliant service,I won't hesitate to use it again”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews