USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items at super prices. Delivered quickly. Good communication throughout. I’m impressed!”

Helpful Report

Posted 7 years ago

“Still waiting on delivery 9 days later, won't be using again!”

Helpful Report

Posted 7 years ago

“Ordered Christmas stuff on 18th December, said it would be here no later than 24th! It’s now 26th December and still no parcel. Although I know it’s in the hands of Hermes now, the couriers, it’s still your responsibility to make sure I get my parcel as I’ve paid for it. Now my son got barely anything for Xmas. In £100 down, disappointing doesn’t even cover it.”

Helpful Report

Posted 7 years ago

“Ordered a parcel for Christmas still hasn’t turned up. Spent £4.99 on delivery for it not to come within the time it has. Been sat at the national depot for over a week.”

Helpful Report

Posted 7 years ago

“Great service, great clothes, reasonably priced, would definitely recommend to anyone”

Helpful Report

Posted 7 years ago

“Still waiting on my order”

Helpful Report

Posted 7 years ago

“Very quick easy service”

Helpful Report

Posted 7 years ago

“Thanks! Very nice store! Excellent product! I wish good luck!”

Helpful Report

Posted 7 years ago

“Ordered for Christmas for my partner, on Christmas eve when I was wrapping presents, I had ordered joggers for him size xl, I opened a pair to take out of wrapping only to find they were size xs!!! But in an xl bag. Now having previously returned an item last year as it was too big - having to pay for delivery (which I don't have a problem with) having to pay to return it, I got no replacement and no refund either, so decided to keep the joggers as they fit me”

Helpful Report

Posted 7 years ago

“Wanted a gilet for my wife for Xmas. Couldn't find one in the town but usc had exactly what i wanted. Brilliant service.”

Helpful Report

Posted 7 years ago

“I played £7 for next day delivery and didn't receive next day so was too late to give birthday present. I emailed the customer service dept for them to refund my postage fee as this was despatched late but haven't heard anything back. Disappointed for first timebuyinv online with USC as not ally buy in store.”

Helpful Report

Posted 7 years ago

“Still have not received my order.it was to be here on or before 24/12/18!”

Helpful Report

Posted 7 years ago

“Paid £6.99 for next day delivery and took 3 days to arrive. All attempts at communication (customer services, email, Facebook) completely ignored.. so obviously no refund offered.”

Helpful Report

Posted 7 years ago

“Love it. Very good quality and quick delivery”

Helpful Report

Posted 7 years ago

“Paid £6.99 for next day delivery, didn’t receive order until 4 days later. Still awaiting response from my complaint”

Helpful Report

Posted 7 years ago

“Everything ok.”

Helpful Report

Posted 7 years ago

“Easy checkout fast delivery delighted with every aspect of this service”

Helpful Report

Posted 7 years ago

“Part of my order missing so xmas present down the pan. Emailed but no reply.....did try ringing vu ALWAYS engaged. Not very happy at all to be honest and probably wouldn't shop here again”

Helpful Report

Posted 7 years ago

“I ordered a Tommy Hilfiger top as part of my daughters Christmas present on Monday 17th December. It said on your website it would be delivered before Christmas. Well it hasn’t!!!!!!! Absolutely so disappointed ☹️. I only ordered it because I would get it before Christmas!!!!! A very disappointed customer”

Helpful Report

Posted 7 years ago

“Amazing quality and excellent delivery”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews