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USC Reviews

3.6 Rating 37,512 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,512 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025
Veronica Shaw
USC 2 star review on 29th August 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam
USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
18
Anonymous
Anonymous  // 01/01/2019
Excellent company, great products at fantastic prices, spot on USC 10/10
Helpful Report
Posted 7 years ago
Easy access to buy with plenty of choice and speedy checkout
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Posted 7 years ago
Ordered clothes for Christmas presents on the 17th of December and I haven't received them yet. Very disappointing.
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Posted 7 years ago
think when your sending parsol you have bright shoud not have to pay devery
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Posted 7 years ago
Really like the choice of clothes on offer and for a reasonable price. I just think the price of delivery is quite high compared to other stores that offer online shopping (paid for next day delivery but didn’t arrive for 2 days, a little petty I know but I paid extra for it to be delivered on a certain day. Also understand that it’s a busy time of year)
Helpful Report
Posted 7 years ago
Really annoyed. Ordered 3 items for Xmas. All in stock. 1 day later e mail stating 1 item out of stock. Another day later another item out of stock. Too late then to go out and buy. Why do they show as in stock and added to basket when not in stock.
Helpful Report
Posted 7 years ago
Ordered online and they gave me the wrong order and it was filthy when I went in store to get my money back they said credit note only even though they was the one who got my order wrong Or I could have requested a form online waited for them to send it out to me for then me to send my items back to get a full refund when I asked how long this would take I got “ I don’t know” back. Shocked and won’t be ordering from there again.
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Posted 7 years ago
You want a review, yet i have still not received my order from 18/12/2018 You are a joke
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Posted 7 years ago
Love it
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Posted 7 years ago
Great service. Recommended.
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Posted 7 years ago
One week after order was placed I still haven’t received my order, nor have I received any communication as to the orders whereabouts
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Posted 7 years ago
I still haven’t received my parcel.it was meant to be here 22nd,it was an Xmas present so not happy at all and courier has not respsonded to queries.please issue refund immediately
Helpful Report
Posted 7 years ago
Ordered a Christmas present online. Order was processed successfully and the money was taken from my account. The next day I received an email advising the item was out of stock and I would be refunded. Tried to get the item in store, item was more expensive. Poor customer service and stock management. Won’t be ordering online again.
Helpful Report
Posted 7 years ago
Still yet to receive response to query i have emailed regarding delivery that dpd have failed to make since notifying me my purchase was ready to be collected from agreed location on 20th December. Not impressed and a Christmas present down!
Helpful Report
Posted 7 years ago
Part of my order was cancelled and I had requested next day delivery for the 3 items. In the event I only received one item and this certainly was not received the next day. Tried to contact the company to discuss but no contact numbers available. I will not shop with you again.
Helpful Report
Posted 7 years ago
Boots arrived , faulty , had obviously been tried on a few times too
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Posted 7 years ago
The 2 items I received was different to what I ordered and the packaging they came in was opened up and damaged,total waist of my money not impressed at all...
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Posted 7 years ago
Great!
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Posted 7 years ago
Excellent delivery, my son was very happy Christmas day.
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Posted 7 years ago
Delivery within 4 days even tho it's a week before christmas.
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Posted 7 years ago
USC is rated 3.6 based on 37,512 reviews